Ratings based on 883 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Nov 19, 2014
The hotel was very nice and the hotel staff professional and helpful. Free cookies on checking in which was a nice surprise after a long day of travelling, I would definitely stay at this hotel in the future
4 out of 5
Recommended
for Everyone
by A verified travelerfrom west Midlands

Convenient for visiting Tower

Posted Nov 14, 2014
Pros: Location
Cons: Free breakfast
Location: Excellent for visiting the Tower. Short walk to tube.
Lovely hotel. Very convenient for Tower Hill tube and the DLR. Room was very nice and it was appreciated to have bottled water every day. The staff on reception were very helpful and the cookies they give out were delicious. The only downside for us was that when we checked in we were told that our deal from Expedia did not include breakfast. I only book hotels that include breakfast and in the description of the hotel it states that the hotel rate includes free breakfast. Because of this I probably won't book this hotel again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom scotland

Nice inside . Lovely rooftop bar .

Posted Nov 11, 2014
We chose it because it was near to our friends house . However the rooms were comfortable ,if small ,and well appointed. The decor was modern and attractive . There is a stunning rooftop bar with amazing views over to Tower bridge. Very nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester

London Hotel with countryside charm

Posted Nov 3, 2014
Pros: The staff and situation
Cons: Check in queues are rather long
Location: See above
Situated just 5 minutes from The Tower of London and close to its Underground station. A modern hotel but full of charm as the staff work really hard to make your stay an event. The 12th Floor terrace bar looks over The Thames, Shard, Tower Bridge and all the other famous landmarks. For a London hotel the room was spacious with excellent walk in shower. Breakfast is an event not a chore, eggs cooked to your choice with all you need for a day of full on site seeing. We really had a great time and visited the "poppies" at The Tower before breakfast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SC

Comfortable, great location

Posted Oct 29, 2014
Easy, quick check in and check out with courteous staff. Hotel slightly difficult to find especially with the closest tube stop closed for the weekend.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom suffolk

Nice hotel great location

Posted Oct 27, 2014
Pros: Staff. Location
Cons: Heating/cooling
Location: Tower of London
The hotel was well presented and the staff very friendly and helpful.. The room was clean and use of the Apple TV/PC was easy.. Struggled to cool the room down even when set to as low as it would go. Great location close to Tower Bridge. A very pleasant stay
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Great location.

Posted Oct 22, 2014
Pros: Size of room, breakfast, location.
Location: Tower of London, Tower Bridge, pubs, restaurants
Close to tube and within walking to many great restaurants, pubs and other sites. Exceptional breakfast. Large room with true sized king bed. Modern amenities, very clean and friendly helpful staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom banbury

nice hotel very clean and friendly

Posted Oct 20, 2014
enjoyed stay will be back great views from bar on twelth floor
4 out of 5
Recommended
for Everyone
by A verified travelerfrom brentwood

Great views

Posted Oct 20, 2014
Well placed for tower of london tower bridge ect room ok breakfast good but the skyline bar was a real treat great views over london
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Aviemore

Nice hotel close to attractions

Posted Oct 20, 2014
Pros: Cleanliness and location
Cons: More Information for guests on arrival
Location: Close to Tower Bridge London Eye and nice bars and restaurants nearby... Pleasant walk along the river bank.
The only thing was I thought the check-in staff could have been a little more helpful after checking we weren't told where the lifts or given any information about hotel facilities