Ratings based on 1,572 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Perfect location to see the sites of London.

Posted May 4, 2015
Pros: Perfect location to see the sites of London. Right on the River Thames.
Cons: Better internet to stream shows/movies.
Location: Swan Pub - Westminster Abby
Perfect location to see the sites of London. Staff was very knowledgeable and helpful in getting the best deals on sites and restaurants. Definitely will stay with them again. Thanks...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Great Location

Posted May 1, 2015
This is the second time I've stayed at this hotel. Room is very clean and quiet. Close to two tube stations and walking distance to Westminster Abby and Parliament buildings. Breakfast buffet has lots to offer. Great hotel for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, quiet at night

Posted Apr 28, 2015
Location: There are a number of great coffee shops within walking distance and a few pubs. Also laundrette is about 5 min walk. (That was super convenient)
We enjoyed our stay. This hotel is about 10 minute walk to Westminster Station, Big Ben, and Parliament. It is not in the center of all of the action, but tucked away on a quiet street. Great for sleeping! Lots of construction during the day; however, that didn't bother us. We typically left the hotel in the early morning and didn't return until after dinner. Excellent hotel staff and service. Very accommodating and helpful. Spacious, comfortable room (for London!).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom München, Germany

Angenehmer Aufenthalt

Posted Apr 28, 2015
Pros: Der höfliche und zuvor kommende Service
Cons: Im Internet einen Hinweis geben wenn die Terrasse geschlossen hat, wir hatten wegen der Terasse gebucht und waren enttäuscht das diese geschlossen war
Location: Das Hotel liegt 10 Gehminuten von der Ubahnstation Westminster entfernt und ist somit direkt in der Innenstadt, ist aber sehr ruhig
Die Zimmer sind ruhig und sauber. Die Betten sind hervorragend. Das Personal ist sehr höflich und zuvor kommend.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas NV

Great hotel

Posted Apr 27, 2015
Pros: Centrally located to many sights like Westminster Abby and the Thames river.
Cons: Not sure- we ate breakfast at the hotel and it was great, we did not use any of the other facilities.
Location: Westminster Abby and Big Ben are a short walk. The tube is also close enough to walk to in order to get to other locations.
Great location. Easy walk to Westminster Abby or to pick up the tube to other locations around London. I would highly recommend the restraint directly behind the hotel, Lobster London on the 28/29 floor of an office building. Exceptional views of the entire city.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cheltenham

Great Hotel close to everything.

Posted Apr 23, 2015
Pros: All staff & lovely new rooms.
Cons: Maybe more milk/coffee/tea/sugar.
Location: Great location. Easy to walk to shops & restaurants. Plenty of taxis are waiting outside for longer trips.
Went here to celebrate my 50th birthday. Beautiful hotel with lovely staff. My son had advised them that it was my birthday & I received a birthday card together with drinks vouchers & yummy cookies. We were made to feel very welcome. Room was lovely & new & clean with a comfortable bed & an Apple Mac. All staff were lovely. Had a memorable time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom A

Posted Apr 21, 2015
A little construction going on nearby but didn't affect our stay. Great hotel good staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamburg

Gute Lage und sehr angenehm!

Posted Apr 20, 2015
Pros: Lage und Atmosphäre
Location: Westminster Abbey und Themse , city zu Fuss
Sehr entspanntes Hotel, man schläft auf den Betten sehr gut und das Personal ist sehr freundlich. wir kommen wieder!
4 out of 5
Recommended
for Everyone
by A verified traveler

Muy agradable

Posted Apr 20, 2015
Lo único negativo,.. El cuarto de baño,.. Es extremadamente pequeño para el nivel del hotel. No tiene bañera, ni bidé. Solo lavabo de un seno, inodoro y una pequeña ducha.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom st louis

Nice hotel. Great location and price

Posted Apr 20, 2015
Stayed here for work. Very convenient and great price.