Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
66% of guests recommend
3.1 Room cleanliness
3.7 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Excellent location

Posted Sep 22, 2014
Pros: Accessibility to major arteries around city
Location: Small new Polish restaurant around the corner on Dundas St with excellent authentic food.
It was Homecoming weekend for Western and Fanshawe. I am a senior alumnus of UWO. Hotel was calm, cool and collect. No noise, other clientele exceptionally courteous and respectful of others. Breakfast was excellent and never overcrowded. management made you feel at home. Will definitely stay again
2 out of 5
by A verified traveler from Grand Rapids, MI

Posted Sep 17, 2014
Pros: Location and staff.
Location: Excellent.
Excellent service, but the clientele and overall facility condition need some attention. Numerous guests were walking the halls and talking loudly at all hours. There was a burn hole in a sheet and the tv remote did not work among other things. All encounters with staff were pleasant and helpful.
1 out of 5
by A verified traveler

Do not stay at this hotel

Posted Sep 16, 2014
Cons: Attention to detail and cleanliness
Location: Close to the Western Fairgrounds
If you want a clean, quiet room...then this hotel is not for you. Rooms were not clean, shower curtain was dirty, floors were not vacuumed, and there was constant partying in the rooms throughout the night.
2 out of 5
by A verified traveler from Fonthill, ON

Not clean enough

Posted Sep 15, 2014
The first room we were given smelled of tobacco, alcohol and air freshener, we complained and staff was courteous and gave us another room! We were happy with second room(no smell) but disappointed in cleanliness...room neat and tidy, linens clean, however the floors were dirty...I did not feel comfortable taking my shoes, even on carpets! Would never go again! Would rather 40-50 dollars more for cleanliness..will never go cheap again!
3 out of 5
Recommended
for Everyone
by A verified traveler from OH

Decent place close to downtown.

Posted Sep 9, 2014
This hotel was cheap and comfortable. However the room description was not correct. There was no tub or microwave. The couch was poor quality and we had many problems with the internet constantly breaking; often for the whole night. Overall the friendly staff made it an enjoyable experience; the room was kept clean and the bed was comfortable. Great place to stay a few nights cheap.
2 out of 5
by A verified traveler

Not what I expected

Posted Sep 1, 2014
The hotel required a $50 deposit for damages as we checked in. This was a bad omen. Our room had a hole in the wall, a broken air conditioner (and it was over 30 degrees outside) and no water pressure in the sink. We asked for extra towels and never got them. I would not return to this hotel.
1 out of 5
by A verified traveler from London ON

Rather sleep on a park bench

Posted Aug 28, 2014
This was the most disgusting hotel I've stayed in. I had to have the linen changed immediately as there were not only black skid marks but also blood stains and cigarette burns (in a non-smoking room nonetheless) on them. There was apparent water damage along one of the walls as the trim had detached from the wall and the paper card within the telephone was discoloured. The toilet had urine streams down the front and the free wi-fi was not working. Fortunately I was able to find an alternative hotel for my second night. The view of the 'skin bar' wasn't an issue perhaps because it was a Tuesday night.
2 out of 5
by A verified traveler

Not very clean

Posted Aug 24, 2014
Pros: Location and price.
Cons: Cleanliness of room.
The staff was pleasant enough, but everything else was disappointing. The toilet and bathtub needed a good scrubbing (I chose not to shower as it was just too sketchy looking), the microwave had food all over the inside and the fridge was just as bad. A thick layer of dust covered everything, but the most disappointing thing was seeing a mop being rung out in the dining room sink as I walked past the dining room in the evening. In the morning I opted not to partake in the complimentary breakfast because I saw glasses being washed in that very sink.
1 out of 5
by A verified traveler from from Alberta

It was not very clean.

Posted Aug 23, 2014
The room was not clean. Tables were covered with coffee stain. Air condition was not working properly. The room floor was dirty too. Overall the room was not clean properly.
3 out of 5
by A verified traveler

My stay

Posted Aug 21, 2014
Pros: The staff were friendly
Cons: Clean the rooms more for dust, and the washroom tub for hair
The was a lot of dust in the room, the were burn makes on the sheets in blankets which is odd since the room was a smoke free room, there was a lot of hair in the bathtub, and the one lock on the door didn't lock. They also could have more options for breakfast