Ratings based on 42 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.0 Hotel condition
They paid and stayed.
for Business Travelersby Anca from USA
Luxury accommodation in East LondonPosted Apr 19, 2014 on Hotels.com
Outstanding location, practically at the door of Excel center. Apartment on 2 levels, 2 bedrooms with 5 beds total, 2.5 bathrooms, kitchen, living room and dining room plus dedicated office area. Very clean, daily maid service. I don' have enough words to explain but is a perfect solution for the sophisticated business traveler that needs to be in that area of London. DLR train station at the door, easy connection to any place in London or you can have a car service called to drive you anywhere by request ( arranged by apartment management)
for Familiesby A verified traveler
Good LocationPosted Apr 16, 2014 on Hotels.com
IT WAS A REALLY GOOD APARTMENT. ONLY PROBLEM IT WAS A BIT WARM AND DIDNT HAVE AIR CON.
for Business Travelersby MLS from Texas
Steps from ExCel CentrePosted Apr 15, 2014 on Hotels.com
Very spacious and equipped with excellent appliances, utensils, linens, TV with access to Netflix, YouTube, etc., comfortable beds and, couches, chairs. A very secure building. Near many restaurants and a short walk to markets for food. However carpet in living room is torn and needs to be replaced. Some furniture in master bedroom and bathrooms nis scratched or has damaged finish and needs to be replaced. Very clean. Could be improved by having instructions on how to use the appliances: microwave; oven; washing machine; dryer; etc. keys are picked up in the cafe next door - Fox ExCel. Though not managers of the apartment, workers at the FoxExCel were very helpful. Be aware that the bedrooms are accessed via a spiral staircase. Can't beat the location. Easy to. Get around using the DLR and connecting to the tube.
for Familiesby Dexy from Scotland
Nice apartmentPosted Oct 24, 2013 on Hotels.com
Nice apartment with 2 bedrooms and large lounge ideal for family only 5 min walk to the DLR and able to get into Central London with in 25 minutes. Friendly manager took the time to show us the apartment food available in area
for Everyoneby Ali from North East England.
Loved itPosted Aug 2, 2013
Cons: Carrying luggage up the stairs
Location: Great location on the docklands easy walk to the DLR
Really liked this apartment. We shared it with friends and their kids. Plenty of room for all of us. Great to have the space to sit relax and chat through our days in comfort. Much better than getting hotel rooms. We have the same event on next year and we are definitely going to try and book again should they have the a availability.
Recommendedby Terry from Louisville, KY
I tried so hard to like this place, but...Posted Jun 24, 2013 on Hotels.com
First and foremost, the bar manager(s) who check you in and "try" to help you were super-nice and did the best they could. Location was actually pretty good; it was safe and right on DLR (but about 25 inured from central London). Now the bad; no air conditioning so we had to open windows and skylight just to get one airflow. It was only in the mid 60's but it was near stiffing in the apartment - I could not imagine what it would have been like if it was in the 70's or even 80s. With those windows open, the nighttime noise, trains and yes landing airplanes made sleep nearly impossible unless we were 3-4 beers into it.. Hot water heater was turned off so we took cold showers for 2 days before it was running well - but on,y enough for 2 showers and a quick shave, which was tough considering we had 5 staying there. Washer/dryer combo worked poorly. Fridge had been turned off and at best reached 45-50 after 3 days. Shower drains needed snaking and we were ankle deep in water always. Many broken cabinets. Summary: cold showers, hot apartment & unexpectedly noisy because wi does had to be open. Friendly staff tried there best but it was obvious owner had not kept up maintenance or tried to stay there during summer. I think they said he was in Hong Kong.
for Business Travelersby A verified traveler
Perfect for Expo centrePosted Jun 15, 2013
Pros: Location and value for money
Location: Right at Custom House DLR stop, brilliant
Fantastic value a stones throw from the Excel, I'd never stay at a hotel in this area again, Fox was spot on.
by A verified traveler
Beware - get assurance you won't be moved!Posted May 13, 2013
Location: On the doorstep of the London Excel exhibition.
Although the flats are comfortable and well maintained, it was very disappointing to find out that - due to them being privately owned - the owners seem to have the right to interrupt your stay and take back their flat at any time they please. As a high end and well respected company, having used the Fox Apartments for our Managing Director, it was a great disappointment and disrespectful interruption when we found that he was moved out of the apartment into another for one evening, and then moved out of this apartment into a hotel for a further night - all because the owners of the flats brought their plans forward! Anyone booking should be aware of this and ensure that this is not likely to happen to them.
for Business Travelersby openhorizonz from Surrey
Great LocationPosted Apr 30, 2013 on Hotels.com
Large well furnished apartment located conveniently closely to Excel. Only disapointment was lack of maintenance. Leaking Sink into bucket placed underneath, Not much hot water, TV didnt work - No signal, Furnishings are IKea and not really sturdy enough for commercial use.
for Business Travelersby A verified traveler
Spacious but very tattyPosted Apr 21, 2013
Cons: Needs many minor repairs
Location: Brillient for Excel Centre
Excellent location for the Excel Centre. Very spacious. Let down by the need for Manu minor repairs - leaking bathroom sink, broken bedroom window, torn carpet, lamps and lights not working.