Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice apartment, very convenient location.

Posted Jul 11, 2015
My second time in Frasers in 6 years, big improvement and great location.
3 out of 5
by A verified traveler from Pasadena, CA

Great location but room location in dark basement

Posted Jul 5, 2015
Pros: Location is great, 3 tube lines come about a block from the hotel, including a tube line directly to Heathrow. Room had a washer/dryer combo machine
Cons: Clean up that smell. Also, when I raised the issue of the smell and the workmen with the front desk, there wasn't any concern shown.
Location: Location is near Museum of Natural History, can walk to Harrods.
Big Pluses: Great location, convenient to Tube, safe, excellent supermarkets close by and quick casual places to eat nearby, clean apartment, comfortable sized space, fully stocked kitchen Big Negatives: Our apartment was located in the damp, dark lower level, basically in the basement. This wouldn't be so bad if it didn't reek of mildew and dampness as soon as you walk down the stairs into the lower level. Rather depressing to be down in the basement as well, there are windows but not much natural light in the apartment. Overall, I would not stay here again because I didn't want to stay in the apartment much due to the dark mood and the smell. Also, not the hotel's fault, but workmen started on the street hammering away and talking loudly beginning promptly at 8 am in the morning (weekdays) and woke us all up. Service is polite but the workers don't seem well-trained. When I mildly brought up the smell in the lower level, the guy at the front desk kind of cringed but pretended to now know what I was talking about. Even though the hotel has a fan blowing in the hallway trying to deal with the smell. I was pretty sure he was trying to avoid me. And when I mentioned the workmen, they just shrug their shoulders and casually say sorry. I don't know that they could have done anything about the workmen, but perhaps a sincere apology would have been appreciated or even a fake attempt to say they'd try to look into it. For the price, not worth it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2015
Convenient location to subway and restaurants. Well-managed hotel.
3 out of 5
by A verified traveler from Australia, New Zealand & Japan

Not horrible but can be much better

Posted Jun 24, 2015
Pros: Room facilities
Cons: Staff interractive skills and better breakfast.
Location: Location is not bad at all.
I have stay with Frasers in Sydney, Australia for over 20 times and they are fantastic place to stay, so this is why i choose Frasers. Room itself is ok but room is locared below ground floor! Breakfast was not much choice. Staff at reception for check out - he was not interested for how we enjoyed/ not enjoyed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fraser Suites

Posted Jun 23, 2015
Pros: I like the position of this hotel as it is in an area of London that I am very familiar with.
Cons: Maybe a couple of tower rails in the bathroom.
Location: The location is excellent. You can walk to The Royal Albert Hall, Kensington High Street (shopping), the museums, Harrods. Gloucester Rd tube.
Always love staying at Fraser Suites. For me it offers everything I need in London.
3 out of 5
Recommended
for Everyone
by A verified traveler

Sauberes gutes Hotel, gute Koch-Möglichkeiten

Posted Jun 16, 2015
Cons: - Öffnungszeiten der Hotelbar (siehe oben).
Location: - V&A Museum und - Museum of National History gleich um die Ecke. - Tube Gloucester Road gleich um die Ecke.
- Sauberes gutes Hotel, gute Koch-Möglichkeiten. - Die Bar enttäuscht. In den Unterlagen heißt es, die Bar hätte 24/7 geöffnet, dies ist nicht der Fall. - Die Warmwasser-Regelung der Dusche war gewöhnungsbedürftig. Entweder kalt oder ganz heiß.
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

Excellent location

Posted Jun 15, 2015
Facilities excellent. Staff friendly and helpful. Room reasonable size and quiet. We would stay again. Very central with tube station nearby.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canberra Australia

Value in central London

Posted Jun 15, 2015
Well located. Helpful staff. Free washing and drying machines. Close to 2 tube stations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Yokohama

リラックス出来るホテル

Posted Jun 7, 2015
Pros: ゆったりと過ごせる広さや落ち着いた雰囲気。
Cons: シャワーの湯温が安定していなく続けて入ると温くなってしまう事があった。
Location: 美術館にも徒歩圏内だしナイツブリッジまでも近い。ピカデリーサーカスなど中心部にも地下鉄でもバスでも出易く、また周りが高級住宅街なので落ち着いた雰囲気も良い。
駅からも近く近隣にレストラン、カフェ、スーパーマーケットが揃っていてとても便利。綺麗で程よく高級感のある室内は部屋も広くゆったり過ごせたし、キッチン周りも充実していて簡単な朝食を作るのには便利。
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Excellent location near Gloucester Road Tube

Posted Jun 6, 2015
Pros: Location
Cons: We has a basement apartment with little natural light
Location: Three free museums nearby, Harrods.
Well located near tube, restaurants and tourist attractions