Ratings based on 826 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotel in a great location.Posted Dec 6, 2013
Pros: It is in a geat neighborhood!
Location: Located close to restaurants and shopping and it is close to the Bayswater Underground station.
I would highly recommend the Grand Plaza Serviced Apartments as it is in a very nice neighborhood and close to the Underground for easy transportation. The kitchen facilities gave us the flexibility to cook our own meals in our rooms.
for Everyoneby Stacy
Close to underground.Posted Dec 5, 2013
HOTEL was very nice...a little bit of a maze to find our room, but just needed more directions from staff. Only a short walk (less than 5 min) to Bayswater underground station. Many shops and good food located nearby. Fresh food market located inside Whitely`s so you could grab items for breakfast.
for Everyoneby Jes from San Diego
Posted Dec 4, 2013
The rooms looked nothing like the pictures shown on the hote's website. Even though they're fairly clean, the rooms are very small and not very well furnished. We didn't even have a comfortable sofa to rest on at the end of a long travel day. The TV programs were terrible. Nearly half of the channels available were shopping channels. The DVD player in the room also didn't work with DVDs we brought from the US. The worst were the creaking floors. The hallways were also extremely narrow. If there's anyone walking by your door, you'd definitely hear the loud creaking. The staff at the hotel however, were very friendly. The breakfast was also very good.
for Familiesby Tina from California
Great for a short, comfortable stay in London!Posted Dec 2, 2013
Pros: Clean, affordable and comfortable.
Cons: The hotel is long overdue for a paint job on the walls and some new carpets/flooring. The carpets were dingy and worn, and the walls were scuffed up.
Location: Kensington Palace and Gardens nearby for sightseeing. Bayswater tube station a few short minutes from the hotel to travel to major London hotspots.
Great place in Central London to stay, cook/eat breakfast in the room and go sightseeing. Stayed here for three nights and the room was clean, comfortable and had a full kitchenette stocked with cookware, utensils and coffee/tea maker. If you're complaining about the narrow halls, compact rooms, you have obviously never travelled in Europe before. While the hotel is more like an upscale hostel than a traditional hotel, it was clean and comfortable. The staff was friendly and very helpful -- all my requests were addressed within moments. I just wanted a clean, affordable room that I could cook breakfast in in the morning, that is close to the tub and nearby attractions, and the Grand Plaza definitely met my needs! Only thing they could improve are the carpet and walls -- the whole hotel needs a carpet/flooring replacement, and a paint job. Also, don't buy the hotel breakfast -- there are plenty of better options nearby! Overall, great hotel!!
for Everyoneby anita from liverpool
Christmas shopping with familyPosted Dec 2, 2013
Pros: Clean pleasant staff good facilities
Cons: Would have preferred 2bedroomed but cramped with 6 in 1 flat
Location: Good shopping near to tube Gus bias service
Excellent service good location
for Everyoneby A verified traveler
Nice hotel, close to shopping, park and busPosted Nov 29, 2013
Pros: Clean room, decent size bath, reasonable size.
Cons: A few things were off. There was no remote for the TV and the phone didn't work. Minor, but a bit of an annoyance trying to get a wake up call.
Location: Queens way is a block away as is Whiteleys. Plenty of nice shopping there. Queens way has a lot of souvenir shops and a few nicer ones.
We enjoyed our stay at the grand plaza. The staff was helpful and friendly and the room was pleasant. The hotel was a short walk from Queens way with lots of shopping, food, and bus service. It had free wifi as well, but the connection was somewhat slow. The room itself was clean upon arrival, had a nice stove and fridge, as well as dishes, etc.
for Everyoneby kimberley from Wolverhampton
LovelyPosted Nov 28, 2013
Lovely relaxing stay at grand plaza serviced apartments will definitely be back in future :)
for Everyoneby nz from malaysia
Nice hotel, close to souvenirs shops, tube stationPosted Nov 28, 2013
The room: spacious with kitchen facilities. The location: very near to tube n bus station, park, convenience store n shopping complex. The entertainment: bowl n ice skating available.
for Everyoneby nikkikinnear from lancs, england
Lovely stayPosted Nov 26, 2013
Had a great stay at these apartments, we had a quadruple apartment and there was ample room for 4 of us Such a great price for the location Hotel staff were very helpful Would stay there again
for Everyoneby Mark from Calgary Canada
Ok but so not Luxury!Posted Nov 25, 2013
Pros: Location location location, first wash was free which was great and free internet is always a plus in Europe.
Cons: Spend some money on the hotel, it could be a great property.
Location: Just tons of restaurants, pubs and shopping. Very close to the underground with in 5 mins walk.
Location was great, but apart from the lobby the hotel is very tired and I was concerned about if it was clean. The rooms are very small and our fold out bed didn't fit in the room! so we had to move furniture around to make it fit. It was a little costly for over $900 for 3 nights in off season.