Ratings based on 365 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great location, and a beautiful room, great price

Posted May 5, 2015
Pros: Size of the room and the decor, friendly staff and a great location
Cons: coffee and tea facilities in the room
Location: close to Russel Square Tube station and King's Cross.
The staff were helpful and friendly. The room was beautiful even though it was in the basement. A bit noisy in the morning, I presume it was the lobby that we were under. A kettle would have been nice since we had to leave before we could get a coffee in the restaurant.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom west midlands

Lovely hotel

Posted May 5, 2015
Pros: Location Cleanliness
Cons: Nothing
Location: The Westend Oxford street British Museum 5 minute walk to famous landmarks
Extremely polite and helpful staff. Beautiful spacious room. Fantastic location for walking to Londons famous landmarks . Will be rebooking for next year.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alkmaar

Geweldig hotel in central London

Posted May 4, 2015
Pros: Locatie, vriendelijk personeel en comfortniveau.
Location: De London bus tours stopt vrijwel buiten het hotel. Het British Museum is net om de hoek. Van de Russel Sq tube kunt u overal in Londen.
5 Minuten loopafstand van Russel Sq tube station. Zeer behulpzaam en vriendelijk personeel op alle momenten van de dag en nacht. Het restaurant is mooi met de prijzen vergelijkbaar met andere restaurants in de omgeving. Een kamer met twee 'queen-size' bedden was ruim genoeg voor onszelf en onze twee dochters. Voor een eerste familie reis naar Londen, dit was een uitstekende keuze van het hotel. We zijn al van plan om terug te komen.
3 out of 5
by A verified traveler

Good location and nice hotel breakfast very pricey

Posted Apr 19, 2015
A good hotel but overpriced for what you get Breakfast at over 20 pounds is too much
4 out of 5
Recommended
for Everyone
by A verified travelerfrom puerto rico

Posted Apr 11, 2015
Cons: unlimited internet connection in front of registration desk
Well-located, quick taxi calls. GOOD BUT EXPENSIVE BREAKFAST. NICE STAFF.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stephanie/Paul

Great hotel!

Posted Apr 7, 2015
Wonderful, clean place. ALL staff friendly, accommodating, warm. Room excellent. GREAT value in Bloomsbury. Close to two tubes, parks, British Museum, etc. lovely area!!!!
3 out of 5
Recommended
for Couples
by A verified travelerfrom Suffolk

London break

Posted Apr 1, 2015
Pros: Great location.
Cons: The décor needs refreshing and bathroom needs updating.
Location: Good location, close to the British Museum, Covent Garden and Oxford Street.
The reception staff were very welcoming and helpful. The room was comfortable but the room we had was quite small and cramped (room 202).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Winnipeg, Canada

Great hotel in Bloomsbury

Posted Mar 30, 2015
Pros: Very clean, spacious modernized rooms.
The rooms are very spacious and modernized - very comfortable. The staff was very pleasant and professional. Would definitely recommend.
3 out of 5
Recommended
for Everyone
by A verified traveler

The rooms in the basement are bad.

Posted Mar 9, 2015
Pros: Location is great.
Cons: Sound proof the ceilings of the rooms in the basement.
My room in the basement was fine except for one fatal flaw: you could hear every footstep in the lobby/breakfast area like a tap dance on your head. Only reserve a room if you can be sure that you won't end up in the basement.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice close to a lot of things

Posted Mar 8, 2015
great location, close to two tube stops. a lot to do in the area and easy to get around if you want to leave the area