Ratings based on 531 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Yokohama

Posted Apr 25, 2015
Location: ロンドン塔が目の前に見えています。
気遣いのあるホテルです。 セールで予約を取りましたが、私が喫煙者と聞き、 バルコニーで喫煙が可能な客室へ変更をして下さいました。 おかげで喫煙の度に外へ出る手間もなく、広く快適な部屋で寛ぐ事が出来ました。 ドアスタッフも常時いるようで夜も安心です。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Aiken, SC

Great hotel very close to the Tower of London

Posted Apr 21, 2015
We loved the friendliness of this hotel. The tube station was steps from the front door, which makes getting around London a breeze.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nashville

Perfect 2 day stay!

Posted Apr 19, 2015
Cons: Nothing
Location: It is right on Tower Hill, nuff said!
The hotel is right off the Tower station and within walking distance are an absolutely rocking Indian restaurant and Thai restaurant - both concierge recommendations. The room we got was an upgrade with a balcony, and was quite spacious, a nice contrast to what we stayed in in Paris. and the view was spectacular. The A/c was a bit spotty (it was warm) but not bad enough to complain. Restaurants in the hotel were nice and the Isis bar was beautiful. We are planning on staying there again when in London. Worth the spend!!
3 out of 5
by A verified traveler

Posted Apr 8, 2015
Das Hotel hat seine besten Jahre schon hinter sich, leider schon sehr verwohnt.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa, Florida

Great hotel, close to the Tower of London

Posted Mar 30, 2015
We absolutely loved our stay! The hotel staff were the nicest we encountered in our trip to Europe. The beds were comfortable, the rooms clean, and the water was warm. The hotel was very conveniently located within walking distance to the Tower of London. There were also great restaurants nearby, although they were very busy. We loved the little German restaurant right down the street. The best thing about the hotel was the convenience. It was right near the underground station (Tower hill) and there were several places to grab a quick, little bite to eat. The only negative thing was the shower. The water cycled from hot to cold very quickly, which made for a weird showering experience. However, the water was very warm, and from what I read before I traveled to Europe... that I am thankful for! I would definitely stay again and recommend highly!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom OX

Close to a lot of tourist attractions

Posted Mar 17, 2015
Loved it from the minute I stepped into the hotel. The hotel staff were welcoming and very helpful. My room was upgraded to an Executive suite free of charge and the view was absolutely stunning! Will be back again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stoke

Awesome hotel

Posted Mar 16, 2015
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel in prime location

Posted Mar 9, 2015
Staff were great, hotel in perfect location for tower and river boat trips. Rooms lovely too.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Essex

Lovely hotel, excellent location!!

Posted Feb 1, 2015
On arrival at the hotel the staff were excellent and after asking if we could possibly have a room with a good view we were given a complimentary upgrade!! The room was immaculate and the bed was the most comfortable I had ever slept in. Overall very impressed with the hotel and will definitely be staying there again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Basel, Switzerland

Weekend break

Posted Jan 26, 2015
Location: Great for restaurants. Some nice ones in the area. Ramsey's smaller place round the corner and barbecoa are both nice. Good tube connection.
All round very good experience. Nice location, Nice spa , nice room, no issues at all. Highlight for us though was the staff assistance at check in. Long story short, I intended to book the grange, St. Paul's but had mistakenly booked the city grange doing it online in a hurry. On arriving at St. Paul's my girlfriend was less than happy with me as we had a dinner reservation in 30 minutes time round the corner. The staff member organized everything for me and transferred the booking, to make up for MY mistake, which we really appreciated.