Ratings based on 491 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Basel, Switzerland

Weekend break

Posted Jan 26, 2015
Location: Great for restaurants. Some nice ones in the area. Ramsey's smaller place round the corner and barbecoa are both nice. Good tube connection.
All round very good experience. Nice location, Nice spa , nice room, no issues at all. Highlight for us though was the staff assistance at check in. Long story short, I intended to book the grange, St. Paul's but had mistakenly booked the city grange doing it online in a hurry. On arriving at St. Paul's my girlfriend was less than happy with me as we had a dinner reservation in 30 minutes time round the corner. The staff member organized everything for me and transferred the booking, to make up for MY mistake, which we really appreciated.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom south east england

Lovely hotel with excellent views & helpful staff

Posted Jan 10, 2015
Comfy room, excellent views. Good location. Staff v helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rheinland-Pfalz

Wunderschönes Hotel nah am Tower Hill

Posted Jan 6, 2015
Wir waren für ein verlängertes Wochenende in diesem Hotel. Das Personal ist sehr freundlich und zuvorkommend. Die Zimmer sind groß, gut ausgestattet und sauber. Dem Pool und Saunabereich sollte man unbedingt auch einen Besuch abstatten. Alles in allem ein tolles Hotel das bestens gelegen ist,um die Stadt zu erkunden!
4 out of 5
Recommended
for Everyone
by A verified traveler

Tower Bridge auf Augenhöhe

Posted Jan 6, 2015
Pros: Aussicht und Zimmergröße
Cons: Poolbereich nicht besonders schön
Location: Super Anbindung an die Undergroundstation Tower Hill
Schönes Hotel, leider etwas in die Jahre gekommen. Dafür super Sicht auf die Tower Bridge (aus unserem Zimmer im 11 Stock). Zimmergröße war sehr gut und komfortabel, leider hat man die Heizung die ganze Nacht brummen gehört, das hat aber die tolle Aussicht wieder gut gemacht.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cancun Q,roo.

Excelencia en todo.

Posted Jan 5, 2015
Pros: Todo......
Cons: Nada, todo perfecto.
Location: Muy centrico a los monumentos historicos, se ven desde la habitacion el puente de Londres y la torre de Londres. El transporte publico a unos metros.
Los empleados de recepcion muy calidos y profesionales desde nuestra llegada. Las habitaciones muy amplios, limpios y con todas las necesidades. Los restaurantes y las instalaciones en general muy finos. En especial la ubicacion es excepcional, a un lado de la torre de Londres. El transporte publico a unos metros caminando. Recomiendo ampliamente este hotel a todo visitante que quiera quedarse en Londres.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom P

Comodo albergo a due minuti dalla metro

Posted Jan 3, 2015
Ottima esperienza, camere confortevoli, pulite l'unica cosa l'acqua della doccia non molto calda. Personale gentile e disponibile. Comoda la piscina e tutto lo sport centre.
2 out of 5
by A verified traveler

Disapointing

Posted Jan 3, 2015
Pros: The location.
Cons: Not worth the cost.
Location: Right by the Tower of London and Tower bridge.
For the price, I expected the hotel to be excellent, but it wasn't. The room was VERY small and it was an executive king. Although we had booked for 3 people we were not given enough towels and had to ask for more both nights. The coffee provided was instant and it was impossible to buy a brewed cup in the hotel. We had to walk down the street to Starbucks!? I had to go downstairs to the locker room to dry my hair as the hair dryer in the room was fixed inside a drawer and the cord was so short it was extremely difficult to use. Plus you had to hold a button in to run it while trying to style your hair!? Neither convenient or practical. The sauna smelled so horrible you couldn't use it and the whirl pool was cold.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Yorkshire

Beautiful hotel with amazing views

Posted Dec 26, 2014
Hotel beautiful. Clean. Top standard. Staff were excellent. Views from our room were amazing. Our room was immaculate. Would give 10/10
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Very nice hotel in City

Posted Dec 10, 2014
Arrived late, received an upgrade to executive room on the 10th floor, with a view over the Tower Bridge. Excellent!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom cleveland ohio

Great location. Right by the tower, pubs and subw

Posted Nov 19, 2014
Pros: Room size
Cons: Nothing
Location: Across the street from the tower, hop on hop off bus stop, pubs aplenty and the tube was right there. No noise and the room was excellent
Great service. Staff was very helpful. Room was excellent . There were 3 of us and we had plenty of room