Ratings based on 314 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2014
Overall great - staff could be a little more attentive to customers
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Excellent Stay

Posted Aug 15, 2014
Room was clean, staff was very friendly and helpful. Would stay again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bristol

Great location, modern hotel

Posted Aug 10, 2014
Hotel was in a great spot, close to tube station, shops close and few bars and restraunts. Walked from Buckingham palace to hotel along the river which took 30 mins was very nice. I'd recommend too a friend and come back too this hotel if I was going to London again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

'The' place to stay.

Posted Aug 5, 2014
Pros: Its 'spaciousness' - cleanliness - friendliness and attentiveness of staff - its facilities - in fact everything.
Cons: Nothing
Location: It's a location we haven't stayed in previously so we really don't know much about it, other than it's wonderfully close to the Tower of course.
As we were going to arrive before the 'official' checking-in' time, we rang ahead to see if we could leave our luggage. Upon our arrival, however, we were immediately checked-in by a very attentive member of staff and directed to a lovely room. Everyone was extremely friendly and helpful. Very sadly we were only booked in for one night which was a great shame because it was an absolutely lovely hotel. We will certainly stay there again and would thoroughly recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler

All excellent.

Posted Jul 29, 2014
Lovely hotel, all excellent. Great swimming pool. Can't fault it, would stay again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Friendly staff but no temporary parking

Posted Jul 23, 2014
Pros: Staff
Cons: See above
Location: Tower Bridge, Tower and Square Mile.
Good location, great staff and comfortable rooms. Can't fathom why they don't have the driveway to the side open to drop off bags for check in. I basically had to park my hire car half on the pavement on double yellows to go in and find someone to come and get my bags (which they helpfully then did). A 200 quid parking fine would have made my stay altogether less pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Lovely hotel near the Tower Bridge

Posted Jul 8, 2014
Pros: clean, modern, large rooms; wonderful bathrooms with a fantastic shower and tub; friendly, helpful staff
Location: The Grange is near The Tower of London, The Tower Bridge and the Thames Pier....walk..no need to take the tube or a bus to the sites!
The Grange Tower Bridge is a friendly, helpful , and lovely hotel near the Tower Bridge in London. We were weary from our trip. The lovely lady readily us checked in ,and we were even given our room early. The rooms are large, modern, and pristine. The bathroom had a world class shower along with a beautiful soaking tub. I booked it through Expedia, and I think I received one of the best deals ever...
5 out of 5
Recommended
for Everyone
by pete from Coeur d'Alene, Idaho

Great hotel, terrific location

Posted Jun 30, 2014
We loved your hotel, very stylish and well designed. I particularly liked the artworks. Other than that, comfortable rooms, great bathrooms. Couldn't ask for more.
3 out of 5
Recommended
for Everyone
by A verified traveler

Airport Transfer ripoff

Posted Jun 24, 2014
Pros: Location near the tube.
Cons: The price of breakfast should be halved.
I would like to point out that the rate quoted by the concierge for an airport (Heathrow) taxi transfer at 68 GBP was almost twice what we obtained from British Airport Transfers. Our ride was smooth and the operator helpful for the sum of 36 GBP on a busy Monday morning. Be aware!
5 out of 5
Recommended
for Families
by A verified traveler

Great for families

Posted Jun 24, 2014
We had a double room that comfortably sleeps 4 people, great swimming pool and fitness facilities