Ratings based on 384 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Belfast
Great hotel & friendly staffPosted Sep 2, 2014
Staff at hotel were amazing and really helpful! The room was lovely and bathroom was huge! Great selection for the breakfast.
for Business Travelersby A verified traveler
Posted Aug 21, 2014 on Hotels.com
for Personal Eventby blatch76from Chichester
No lift but really lovely hotelPosted Aug 4, 2014 on Hotels.com
Beautiful old building, with great fittings and furnishings. Location was great - near to Victoria but in a quiet street away from the hustle and bustle. We had continental breakfast included which was fine for us, however it did finish quite early for a weekend (10am, 10.30 would have been a little better and the pastries might've been a little fresher). There was some confusion over whether breakfast was included but to apologise for the confusion, we were upgraded to an executive room which was very nice. Staff were friendly and helpful. Hotel does not have a lift, for us that was fine on the 3rd (top) floor but if anyone needed a lift then that would have been a problem, however I believe this is stated on the hotel details. Modern technology in the rooms for controlling air con and lighting etc which was a nice touch.
for Everyoneby A verified travelerfrom South Wales
Nice Hotel. Great location.Posted Aug 4, 2014
Pros: The hotel was everything that we required. Clean, comfortable lounge and bar area, nice artwork on display. Good breakfast. Could not ask for more.
Location: Hotel within 8 minutes walking from Victoria Station, tube line, theatres and restaurants. Also within easy walking distance of the London Eye etc.
Stayed for two nights. The room overlooking the front of the hotel was excellent, air-conditioned, newly refurbished and very clean. Staff were friendly and accommodating. We will stay here again and have reccomended to friends already.
Recommendedby A verified traveler
Posted Jul 25, 2014 on Hotels.com
for Everyoneby Marg & Keithfrom Perth. Australia
Wonderful hotel. Close to local shops.Posted Jun 10, 2014
Pros: Staff, location, furnishings.
Location: Local shopping/markets. Short walks to well known attractions.
Enjoyed our 2 night stay. Friendly/helpful staff. Great room with view over oval. Would highly recommend.
for Everyoneby Kimfrom Sydney, Australia
Control of lights/temperaturePosted Jun 3, 2014
I found using a iPad notebook to control the lights and temperature annoying, confusing and just plain dumb. Don't know what the heck you're supposed to do in an emgergency? You'd have tp find the notebook to turn on the lights? I spoke with other guests at the time of my stay and they agreed with me
Recommendedby A verified traveler
Posted Jun 3, 2014 on Hotels.com
The hotel itself was great in every way except they have no elevator. We were on the third floor which was definitely an inconvenience. They are in the process of putting and elevator in. They charge 5 pounds an hour to use the wi-fi connection, or 10 pounds for a 24 hr period.This is the only hotel in our 2 week stay in England that charged for such a service. We had booked our room to include breakfast but had to have a discussion with those in authority to get this service.
for Business Travelersby Elsiefrom Hungerford
Newly refurbishedPosted Jun 3, 2014 on Hotels.com
I only stayed one night but although small my room was clean and fully functional and obviously recently refurbished. Only downside is there is no lift - however the staff are very helpful and will carry things to your room if you need it. Short walk to Victoria Station - 10 mins. Would definitely stay again.
for Everyoneby A verified traveler
Great LocationPosted May 27, 2014
Pros: Very Central Location, Clean, Comfortable and very helpful staff.
Cons: Nothing really
Location: Great location. Close to Westminster Abby, Good restaurants, Cafe's and pubs nearby.
Lovely stay, very central but very quiet. lovely double room extremely clean and comfortable. The en suite was beautifully gleaming. A great hotel, friendly staff and very helpful. We will defiantly be staying again and also tell our friends. Thank you.