Ratings based on 264 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth Western Australia

Well positioned hotel

Posted Aug 19, 2014
Pros: great all round service
Cons: The shower heads in the bathroom could be a little higher
Location: close to the tube, Harrods, cafes, pubs, restaurants and shops
The hotel staff were excellent,close to numerous eating and drinking establishments, handy for the tube(Gloucester Road). The rooms were clean and roomy and well kept by the maids.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Aug 17, 2014
Pros: Very helpful staff
Cons: none
Location: very good location to shops and train station
The hotel is located very close to the train station! Convenient to shops for breakfast, lunch and dinner!
4 out of 5
Recommended
for Couples
by A verified traveler from Bucharest

Good value and location

Posted Aug 16, 2014
It was our first trip to London an i can say that it was a nice experience. We stayed four nights in August. The location is very good if you want to stay in quiet area. It's relatively near Hide Park, Royal Albert Hall and Natural History Museum. Gloucester Road subway station is around the corner and have a direct line to Heathrow. All the hop on hop off buses have a station also in the same place. If you don't want to have breakfast there are a lot of restaurants in the area, for different pockets.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Excellent location - great hotel

Posted Aug 15, 2014
My daughter and I stayed in London for 6 days and found this hotel a perfect one. Location is excellent, close to the underground, museums around the corner. The hotel staff is wonderfull and helpfull. We forgot power adapter and receptionis found one for us on the spot. The hotel is very clean and our room was quite spacious. We will be glad to come back to this hotel next time we are in town. I will also recommend it to anyone inquiring about hotels in London.
4 out of 5
Recommended
for Couples
by A verified traveler from Calgary, Canada

Great Place to Stay

Posted Aug 12, 2014
Pros: Friendly, quaint and good location
Cons: Air-conditioning could be better
Location: Excellent location, bus service, tube, restaurants an park close by.
Hotel was in an excellent location with transportation, restaurants and park close by.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel; great location

Posted Aug 11, 2014
Pros: location, cleanliness, helpful staff
Location: easy to get anywhere from the hotel; walking distance to all the museums
Nice hotel, friendly and helpful staff. Lots of restaurants nearby and across the street from the tube. Only 4 stops from Victoria station.
5 out of 5
Recommended
for Everyone
by A verified traveler from Abingdon VA

Wonderful place to stay

Posted Aug 5, 2014
The hotel was excellent! Only problem we had was a slight language barrier as many employees are from other countries and they didn't understand our accent
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston Texas

Staff

Posted Jul 26, 2014
Staff was so kind and helpful. Very friendly. It means a lot when you are traveling from another country.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in Kensington neighborhood

Posted Jul 21, 2014
Pros: Friendly staff, comfortable, clean room. Nice location, right near the Gloucester tube stop. Nice hotel to visit London from.
Location: Kensington and Hyde Parks are right near by. Location to Gloucester tube stop makes hotel an easy spot to see many sights.
Hotel staff very accommodating. Helped me with locating some local services I needed. Room was comfortable and clean. Had air conditioning.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Jul 21, 2014
Pros: Very friendly and helpful staff.
Cons: Furniture is dated could use some updating.
Location: Location was great. It's right next door to Gloucester Road Tube station. You can buy a one-day tube pass for 8.75 pounds and go anywhere in London.
The staff was great, very friendly and very helpful. The hotel room was clean and always well taken care of. The furniture is a bit dated but overall, considering the price it was a fine experience beyond my expectations.