Ratings based on 17 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
for Everyoneby Roy from Yorkshire
Firmdale - boutique hotels.Posted Oct 21, 2013
Friends have told us to use this group and its the first time we have done. Pleasantly surprised. Modern decor by renowned interior designer Kit Kemp creates a stylish and impressive arrangement of public spaces and very comfortable luxury rooms. Our room was very spacious, had every facility you would expect of a proper 5 star suite, and was frankly faultless. We have gone for top 5 star old style well know London hotels before - but Firmdale is a new force in the luxury market and we were impressed. Food in Brumus restaurant very good. Swimming pool in basement is a great facility in the Haymarket. Staff well trained and very friendly and attentive. Wouldn't hesitate to recommend highly. We shall be using Firmdale group again. With Haymarket, depends if you want to be close to Trafalgar Square and National Gallery.
for Everyoneby michael from los angeles
amazingPosted Sep 9, 2013
Location: really great location short walk to picadilly square
great location, fantastic customer service, amazing room
for Couplesby A verified traveler
Posted Aug 22, 2013 on Hotels.com
It was fantastic! What a brilliant hotel in a fantastic location. We will definitely be back.
Recommendedby J. Fuchs from California
A GREAT PLACEPosted Aug 22, 2013 on Hotels.com
I chose the hotel because of the high ratings and very convenient/central location. I was surprised how a "business" hotel felt so comfortable for.my family and me. Room was well attended...concierge helped explain in-town transportation and made accurate recomendations about restaurants and shows. The library was a great parlor and I enjoyed the bar there as well as the chess set where my daughter beat me with some regularity. The gym was small and needs a wider variety of equipment but on the plus side it was adjacent to a large and under-utilized indoor pool which was great. The breakfasts via room service were excellent as well. Hotel restaurant was as good as any place in the district. Pricey to stay here but this will be my next hotel in London.
for Couplesby Lesley from Hope
Posted Aug 13, 2013 on Hotels.com
Lovely comfortable bed in a sizeable room, spotless bathroom and delightful staff.
for Everyoneby A verified traveler
Great 5 star hotelPosted Jul 25, 2013
Fabulous in every way. Staff is very accommodating.
for Personal Eventby Marilyn from New York City
Posted May 29, 2013 on Hotels.com
Exceptional condition and service.
for Everyoneby A verified traveler
Great for the theatrePosted May 24, 2013
Staff before and during stay wonderful. Great location to see shows and get on busses.
for Couplesby Stringer from Leigh on sea
Discreet luxury gemPosted May 18, 2013 on Hotels.com
Got a good deal from Hotels.com so with a perfect location went for our London Saturday night out. Discreet double doors open into an oasis of calm. The staff were professional but friendly. They made us feel relaxed and remembered our names. The room was in the Town House, large and luxurious and the bathroom was huge and decadent in black and white marble. Awesome shower. Good breakfast and car valet made it special. This will be our regular stay if we get a deal because the walk in rate is wallet emptying.
for Everyoneby E.E. from Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Great London Hotel!Posted Apr 19, 2013
Pros: Location, service, design.
Location: Wonderfully located between Piccadilly Circus and Leicester Square.
The Haymarket Hotel is our new favorite hotel in London! We will definitely return on our next visit. Service was friendly, helpful and efficient. The hotel itself is lovely - it has wonderful design and is wonderfully decorated. Our room was spacious, bright, very comfortable and very clean. The room service menu was comprehensive, delivery was fast and the food good. The location was ideal for us - close to plenty of restaurants, shops, theaters, museums, Leicester Square and the Piccadilly tube station (less than a 5 minute walk away). My and husband would highly recommend this hotel to everyone.