Ratings based on 2,161 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom vancouver, bc, canada

good airport hotel

Posted Apr 17, 2015
Pros: very freindly staff
Cons: whoever renovated the rooms should begin with 1 room then stay in it to test pilot everything. the sink taps are so far away water gets everywhere
Location: comfortable 5 minute walk to tube station. very sound proofed. can't hear planes at all.
convenient location to london underground. had dinner at the restaruant and the food was excellent. very fresh salad and the fish cooked perfect. a pleasant surprise.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2015
The room was a really good size and silent considering the proximity to the airport. The regular bus service to the terminals is really useful to avoid having the underground with luggage.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

One night stay

Posted Apr 16, 2015
Location: kinda isolated from other items but close to the Tube station
Was able to accommodate an early check-in. How many characters do you require to mark this item as complete
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport

Posted Apr 12, 2015
Really nice placer to stay, everything was great, excellent service. The food and the bar are also great.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Clean Hotel, Friendly Staff and good Breakfast

Posted Apr 11, 2015
Pros: Friendliness of staff
Friendly Staff, Clean fresh room and speedy check-in
4 out of 5
Recommended
for Everyone
by A verified traveler

Personal experience

Posted Apr 8, 2015
Pros: Location
Cons: place courtesy water in rooms at least for day one. Some hotels even have cookies in addition
Location: great location close to bank and tube station
Staff were courteous Food was good Hotel must provide at least a bottle of water in the room on the first day of arrival This hotel does not provide water. We however asked and were given water by the supervisor Service and facility was good
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Location

Posted Apr 8, 2015
Easy to find, easy to get to any of Heathrow's parking options and any of the terminals. Hotel was efficient, clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom newfoundland, canada

Good location

Posted Apr 7, 2015
It is a bit tricky finding the hotel if you take the tube to Hattim Cross Station. But it is very close. The room was lovely with modern updates, a great bed an bath/ shower. Perfect for a night of relaxing before leaving for a long flight!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa Canada

Posted Apr 7, 2015
Overall stay was ecellent except for the lobby bar where I waited for 40 mins to get a sandwich .
3 out of 5
by A verified traveler

Not what I expected for a Hilton

Posted Apr 4, 2015
Pleasant staff, very comfortable bed and convenient to the airport by local free bus (#285 and others) but otherwise disappointing. Room was small, soundproofing almost non existent. There are gaps under the doors to the hallway (as well as to adjoining room via connecting door) and the doors slam unless guests are considerate and close them quietly. I did ask on check in if a quiet room was available but they seemed to be almost fully booked. When I stay at a hotel before or after travelling internationally, the most important thing to me is being able to get a good night's sleep.