Ratings based on 531 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Anglesey

Ideal location for visiting london

Posted Jul 6, 2014
Pros: The breakfast , one of the best we have had in any of the London hotels that we have stayed in. Also the transport to the hotel is good.
Cons: Disappointed that there was no free wifi.
Location: Plenty of good bars and places to eat nearby. A nice area to sit outside for a meal in the evening.
Very friendly and helpful staff . The hotel is in a good location, the DLR stops outside the hotel, or it is a 10 minute walk from the tube. The breakfast is outstanding, a great selection of fresh food. Cooked breakfast is freshly prepared.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel good staff

Posted Jul 4, 2014
Pros: value for money
Cons: could have had a better room
Location: not much in canary wharf except for shops and bars
We were supposedly given a room with a view - yes of scaffolding outside the window to the right on a new build - very disappointing
5 out of 5
Recommended
for Everyone
by louisa from kent

Lovely hotel in a great location!

Posted Jul 1, 2014
Very Clean, very comfortable modern hotel. Great location and best breakfast I've ever had!
4 out of 5
Recommended
for Everyone
by Gaynor from Maesteg

Convenient for o2

Posted Jun 29, 2014
Pros: Large, clean room, comfortable bed, nice decor. Lifts very good. Pleasant staff
Location: Particularly convenient for O2 and Greenwich. Not far from underground station. Nice riverside setting a few yards away, with pubs, restaurants, etc
Chose this hotel because of current summer offer. Excellent value for money. Room was very large and comfortable. Cleaned to a very high standard. Nice breakfast, only criticism was I had to ask three times for pot of tea on first morning. I had asked for high floor to avoid noise from DLR prior to visit, which was granted. Perfect location for 02, one stop away on underground and for sightseeing in Greenwich. Quite close to underground station. Overall, enjoyed our stay and would book this hotel again if price was right.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel

Posted Jun 23, 2014
Pros: Everything
Location: Amazing location
Excellent stay will definitely be coming back, amazing room, amazing price and great customer service
5 out of 5
Recommended
for Everyone
by Maggs from Hampshire

Good hotel with great staff

Posted Jun 22, 2014
Pros: All staff we encountered were very polite and helpful. They all made our stay extra special and would definitely return there.
Cons: The shower is not the best we've every used, pressure not great and positioned at bath plug end which we kept standing on, which closed it.
Location: Very convenient for 02 (just one stop on tube), also very short walk from main square in Canary Wharf with pubs, restaurants and station.
Stayed at this hotel for one night (wedding anniversary/Eagles concert at 02). I contacted them a few days before by email as I'd make booking months before through Expedia. Informed them it was wedding anniversary and they allocated us a lovely room on 11th floor. Room was large with huge, comfortable bed and great views over London and the Thames. Nina, the Guest Relations Manager, provided some excellent personal touches that made us feel very special.
4 out of 5
Recommended
for Couples
by Rick from Essex

Very close to DLR lines into Central London

Posted Jun 22, 2014
Amazing hotel, fully recommended! Request 7/8th floor and West facing room for a great view of the city!
4 out of 5
Recommended
for Everyone
by miss barbz from london

Close to beautiful views of canary wharf

Posted Jun 22, 2014
Amazing bed amazing breakfast amazing room service nice rooms
3 out of 5
by Doina from England

Nice hotel

Posted Jun 16, 2014
Good hotel but the bed was very uncomfortable, pillows old and bumpy and very hard mattress. The bathroom could have been cleaner, there was mold around shower screen
5 out of 5
Recommended
for Everyone
by steve from South Wales

Great Place to Stay

Posted Jun 10, 2014
Pros: Cleanliness, decor, overall comfort and friendly staff.
Location: Location is ideal for the O2, Excel and cable car, London bridge etc.
Ideally located for the places my family and I wanted to visit, the staff are professional and attentive, overall, a great short stay and we will definitely be returning. Thank-you.