Ratings based on 680 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
by Sharon from Kent UK
Pleasant but expensivePosted Feb 24, 2014
Perfectly lovely hotel but not worth £200+ per night. I found it comfortable enough but my business partner did not have a great night sleep due to bed and pillows. Food good but costly. Parking also costly. I have not rebooked to stay here for the next conference as it would cost over £750 for 3nts and there's nothing special enough about it to justify that imho. Not even a biscuit in the room nor could we use the fridge to keep things cool. Pleasant enough but unless you get a good deal I can't necessarily recommend it. Sorry.
by Greg from London UK
Run Down and overpriced hotelPosted Feb 24, 2014
Pros: Its location to Heathrow T4 is convenient as it is less then 5 minutes walk and is connected to the main airport building by covered walk way.
Cons: The lifts, the rooms, the restaurant, the gym. All areas in my view require considerable renovation.
I booked the Hilton London Heathrow Airport Hotel as it very close to Heathrow T4. I had an early check in and London transport was on strike, so it seemed the safest option. At over £250 for one night, I considered it expensive, even in London, but Hilton does have a reputation for high standards and I wanted the convenience of the location. On arrival the hotel reception, staff did not have the room I had requested. The room itself was clean and tidy buy run down and almost shabby. After checking in I went to the main restaurant and was told I would have to wait over an hour for dinner, although it looked half empty. The only option was to use one of the secondary restaurants in the reception area where the food was bland and overpriced. The elevators to access the gym were blocked off, although I was not advised of this, even though I had specifically asked staff where the gym was. It was a long walk, down fire escapes, to the basement, with no signposts. The gym equipment itself was run down. There are far better quality, better priced hotels around Heathrow - some a bit further out but usually with a free airport transfer. I would recommend any number of those over this venue. For what this hotel presumes to charge, it really is not worth it.
for Everyoneby A verified traveler
Easy travelPosted Feb 21, 2014
Pros: Most things
Cons: Mini bar too expensive
Location: Stayed around hotel
Most enjoyable stay made our travel plans so easy as we had a long journey ahead nice and relaxed
for Familiesby A verified traveler
Stop overPosted Feb 20, 2014
I was traveling with my family and needed a place to crash before a very early flight. We had 5 of us adults and so we put to in each with myself on a pull out bed. The hotel was perfect location from the airport and the staff was very accommodating. It was perfect for our need!
for Everyoneby Michael from Bristol UK
Hotel useful for flights to overseas destinationsPosted Feb 12, 2014
Pros: Availability to Heathrow terminals
Cons: Mral and drink prices
Location: Not appropriate on this occasion
Very convenient to Heathrow Airport. Better location than on other side of airport
for Everyoneby Maureen from Hamilton ontario
convenient hotelPosted Jan 30, 2014
Pros: clean room helpful staff convenient to all terminals
Location: good location easy to get into the city by underground
very helpful staff I have stayed here before and will stay again.The fourth floor was being renovated and the staff made sure the noise did not bother you and if it did we were given the option to change room but we can say it was only till around five pm .
for Business Travelersby A verified traveler
Posted Jan 30, 2014
for Everyoneby A verified traveler
Good sleep/rest at the Heathrow airport.Posted Jan 26, 2014
Very covenient for London Heathrow Terminal 4.
for Everyoneby DM from TX
Convenient Hotel for LHR Terminal 4Posted Jan 22, 2014
Pros: Convenience, cleanliness, service, facilities.
Our second stay in this hotel. Excellent property, facilities and staff. A bit pricey, but very convenient for catching early morning flights out of terminal 4.
for Everyoneby Chris
Very nice hotelPosted Jan 14, 2014
Cons: Lighting in the room.
Great experience stay at the Hilton at Heathrow. I recommend trying the Asian restaurant. The only negative thing I would say is that the lighting in the room is lacking. I had all the lights on and it was still dark while trying to pack my bag.