Ratings based on 790 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice place

Posted Aug 28, 2014
Awesome breakfast Nice staff The walk from terminal 4 is a bit long
5 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Refreshing

Posted Aug 27, 2014
Pros: Everything
Cons: Nothing
Location: Easy walk to flight check in & all services
I was very tired when I arrived & in need of rest. The hotel met all my expectations & was convenient to my flight the next day. Couldn't ask for more!
5 out of 5
Recommended
for Everyone
by A verified traveler

one night stay

Posted Aug 21, 2014
Great hotel. I choose it because it was connected to the terminal. There is train shuttle connecting all terminals. If you walk thou the passage and take the train...it takes about 30 minutes to get to termial 2. We did decide to just taxi for 15 pounds to terminal 2 as we had an early morning flight.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great Hotel Near to Heathrow

Posted Aug 18, 2014
Pros: Please see above
Cons: Nothing
Location: Purely an Airport stop over
We arrived late to the Hotel and were quickly checked in to find a comfortable well appointed room waiting for us. The shower was a delight with a Monsoon feature and a regular pwer shower to choose from. The room itself was spotless and the bed really comfortable. The breakfast was excellent and offered a much wider choice than I expected. The food was hot and freshly prepared. When leaving the hotel I took advantage of the complimentary buggy service back to the Airport. I couldn't fault the experience, my only disappointment was that I didn't have time to take advantage of the indoor swimming pool!
4 out of 5
Recommended
for Everyone
by A verified traveler from Miri

Convenience rules

Posted Aug 16, 2014
Pros: Proximity
Cons: Attention to service in the main restaurant - even at breakfast tables weren't cleared efficiently
Location: Fly!
After flying and transfers for 18 hours it was a treat to be able to stroll along the corridor to the hotel - though I was pleased it wasn't raining at the end as there is no cover from the 'tunnel' to the hotel entrance!!! The check-in was efficient and helpful and on leaving the concierge staff were most helpful. I was able to use the executive lounge and was please with what was on offer and even more so when the staff therein retrieved my forgotten bag and handed it into the front desk for my collection! Sadly my dining experience at the main restaurant for dinner (a la carte) was lacklustre and service sporadic: I asked for a bottle of the house wine and was brought a glass and I needed to ask three times for water……… HOWEVER overall very positive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for an airport pick up!

Posted Aug 16, 2014
Location: The location was prefects! 6 min walk through a safe tunnel and your at the airport! Amazing!
My stay at the Hilton near heathrow airport was perfect. The room was lovely, comfortable and clean. I was picking someone up from the airport and surprised them with a stay at the hotel. As you walk out of the hotel on the left hand side there is a tunnel you can walk through for 6 mins and it takes you directly to heathrow airport! I was sooooo impressed. The staff were lovely and helpful. The pool sauna and steam room were clean, nice facilities. I didn't us the gym but I had a look and it seemed to have a lot of equipment. Over all a wonderful stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very pleased with my stay in London Hilton.

Posted Aug 14, 2014
Pros: Excellent service from staff.
Cons: Bit of a long walk from the airport. Okay for fit adults, but can be a struggle with children /luggage. Provision of a mobility vehicle may help
Location: Used tube to get into and explore central london
Delighted with the excellent service provided. We were able to check in earlier than the official check in time, as our flight had landed at 10.45 am (had mailed Hilton prior and got prompt response indicating this possibility). The rooms were bright and spacious (for London standards!). The food and service at the Oriental Restaurant was superb. The coffee shop struggled a bit in provided quick service, but then again it was a very busy time. We were unable to check out at the allocated time due to an hour and a half delay in the Hire Car office. We called Hilton who again accommodated our request to allow extension to 13 30 hours (official check out 1200 hours), and I really appreciate the fact that they did not charge us extra for it. Will definitely stay again here.
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Basic hotel

Posted Aug 10, 2014
Pros: I love the breakfast spread
Cons: Room condition. Tired-looking and basic.
One night stay only after a long flight. Check-in was quick and efficient. Quite disappointed with the room though. Tired-looking and basic. The stay was saved by the excellent breakfast spread and the courteous and attentive wait staff. Good value only with the great summer discount.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with easy access to LHR

Posted Aug 7, 2014
Pros: Expedia offered a good, competitive price for the room in the Hilton that provided all the convenience for travel being attached to LHR T4
Cons: Breakfast is a bit expensive for the average tourist traveller at £20.00 each for a boiled egg a piece of toast and a coffee
Expedia offered a good, competitive price for the room in the Hilton, we connected to the hotel easily and quickly from LHR T4, staff were professional and efficient. Standard of room was excellent but the TV aerial cables were not connected so had to have the hotel maintenance Had to be asked. Otherwise good service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Convenient if you are flying out of Terminal 4

Posted Aug 5, 2014
Pros: Comfortable and quiet
Cons: The grout around the bathroom shower tiles showed a little mold.
Location: We stayed following a cruise so we could fly out the next day...wish it could have been closer to the terminal from which we flew.
There was a great walkway to Terminal 4, unfortunately we flew out of Terminal 2...a 15 GBP (approximately 25 USD) taxi trip away. The room was very nice and comfortable with a selection of tea and instant coffee complementary.