Ratings based on 736 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from nz
Convenient.Posted Jul 16, 2014
So convenient for terminal 4 Very firm bed. Great sleep.
for Everyoneby A verified traveler from Vancouver, Canada
Brilliant. Quiet, clean and comfortable.Posted Jul 14, 2014
Pros: location, comfort and cleanliness.
Cons: nothing. it was perfect.
Location: just a stop over.
We were staying here between two long flights and it was perfect.
for Business Travelersby A verified traveler from Minneapolis
Relief!Posted Jul 14, 2014
Cons: Stream audio over wifi of TV's in public areas, guests choose which TV they want to watch. and listen to via their smart phone, by app,Hearing Hotspot
Location: Fantastic proximity to the international departures for US flights
I'm from the USA and travel internationally a lot for business. After travel nightmares throughout Europe over several days, I arrived after 40 hours with no sleep to the Hilton Heathrow Airport Hotel for one night prior to departing to my departure to the USA. I'm a Hilton honors member that hasn't used the Hilton very much because it was a little expensive. I have now changed my mind entirely! A warm welcome at 11.30pm by well trained efficient staff, a clean, modern, 'quiet' and gorgeous room, with a VERY comfortable bed allowed me the well needed 'sleep of the dead'! Breakfast again was excellent, good wait staff, no hassles, no drama, I sat and had 4 pots of tea after breakfast and was never hurried. So, it's a little expensive, but you get what you pay for, and as a business traveller, this service is undeniably excellent. Also great public areas and restaurants to entertain clients within the hotel! Highly recommended, will include booking the Hilton as a integral part of my business travel plans going forward. Thanks!!
for Everyoneby A verified traveler from Knoxville, TN
Perfect location and great stayPosted Jul 1, 2014
We did our research on our flight home and saw that the Hilton was connected to Terminal 4 where we would be leaving from. It was a perfect location. The walkway to the hotel was a perfect way to access without the hassle of getting public transportation to our terminal. We enjoyed our stay, the room was very nice, clean and plenty of space. There was absolutely NO airport noise detectable in the room. The only minus was that the plumbing made strange noises as the water made its way down the drains from the 5th floor!
for Everyoneby A verified traveler from Montana
Walk to AirportPosted Jun 20, 2014
Pros: Convenience to Heathrow Terminal 4.
Cons: Enclose short walk from front of hotel to walkway to terminal.
It is very convenient to be able to walk from the hotel through an enclosed walkway to Terminal 4 at Heathrow airport. However, there is about 50 feet from the hotel entrance to the walkway that is uncovered. It was lightly misting, which wasn't a problem, but if it had been pouring rain it would have been. Restaurants are significantly overpriced. Service was also very poor. A short walk to the airport gets you access to at least 2 restaurants that are before security and priced much more reasonably. We did one for dinner and one for breakfast.
by Linda from USA from Texad
Close to airport is the only advantage.Posted Jun 8, 2014
We checked in to the Hilton Heathrow hotel for a night stay. The hotel was close to the airport and walking distance but it is still a haul to get to the hotel. The room is standard and no free wifi in room. The cost of the room would be more agreeable if they offered free breakfast. I would check out other hotel properties near airport that offer airport shuttle service.
for Business Travelersby Sandy from USA
Convenient to Terminal 4Posted Jun 6, 2014
Cons: Refresh the room.
Location: I stay the evening before flying back to the US
I stay at the Hilton a few times a year because of,the proximity to Terminal 4. I do wish you would refresh the rooms though, they are looking a little shabby.
by Ian from Victoria Australia
Overpriced standard hotel.Posted Jun 4, 2014
Trading on the Hilton name and its location, overpriced, noisy airconditioning, average room quality for premium rate. Only advantage was walkway to Terminal 4, (5min walk)
for Everyoneby S from Philadelphia,PA
Nice hotel within WALKING distance to Heathrow T4Posted Jun 3, 2014
Pros: Within walking distance to Heathrow T4, very professional and helpful staff, and the hotel is nice too. They offer free wifi in the lobby.
Cons: Free wifi for regular guests is available only in the lobby. It would be nice to have this for free in the room as well.
Had to overnight in London and take an early flight out of Heathrow. We arrived in T4. The hotel is a short walk from T4. There is a covered walkway from T4 to the hotel (at the departure level). It is a short walk - 5-7 minutes of normal walking - and you can take the luggage cart as well. The hotel itself is very nice as well and the staff was very professional and helpful too.
for Everyoneby Barbara from Hamilton Ontario
Will stay again before flying homePosted Jun 3, 2014
Great location to the airport and with the Heathrow express no problem getting from one terminal to the next.