Hilton London Metropole (London, United Kingdom)

Rooms & Rates

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Discounts may be offered to children of certain ages.

Room type

Twin Hilton Guestroom - Book Early & Save.


		Two twin beds. City view. Desk. Internet access. Cable/satellite TV with pay movies. Voice mail. Minibar and coffee/tea maker. Private bathroom with shower/tub combination and hair dryer. Trouser press. Air conditioning.

King Hilton Guestroom - Book Early & Save


		One king bed. City view. Desk. Internet access. Cable/satellite TV with pay movies. Voice mail. Minibar and coffee/tea maker. Private bathroom with shower/tub combination and hair dryer. Trouser press. Air conditioning.

King Hilton Deluxe Plus


		One king bed. City view. Desk. High-speed Internet access. Cable/satellite TV with pay movies. Voice mail. Minibar and coffee/tea maker. Private bathroom with shower/tub combination and hair dryer. Bathrobes. Air conditioning. Exclusive lounge access.

Queen Hilton Deluxe - Book Early & Save


		One queen bed. Internet access. Cable/satellite TV with pay movies. Voice mail. Minibar and coffee/tea maker. Private bathroom with shower/tub combination, and hair dryer. Trouser press. Air conditoning.

Twin Hilton Deluxe - Book Early & Save


		Two twin beds. Desk. City view. Internet access. Cable/satellite TV with pay movies. Voice mail. Minibar and coffee/tea maker. Private bathroom with shower/tub combination and hair dryer. Trouser press. Air conditioning.

King Hilton Deluxe Plus - Book Early & Save


		One king bed. Desk. City view. Internet access. Cable/satellite TV with pay movies. Voice mail. Minibar and coffee/tea maker. Private bathroom with shower/tub combination and hair dryer. Trouser press. Air conditioning.

Queen Hilton Deluxe Plus


		Two queen beds. City view. Desk. Internet access. Cable/satellite TV with pay movies. Voice mail. Minibar and coffee/tea maker. Private bathroom with shower/tub combination and hair dryer. Trouser press. Air conditioning.

King Hilton Deluxe - Book Early & Save


		One king bed. City view. Desk. Internet access. Cable/satellite TV with pay movies. Voice mail. Minibar and coffee/tea maker. Private bathroom with shower/tub combination and hair dryer. Trouser press. Air conditioning.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Check-out time is noon
Caters to families
Check-in time starts at 3 PM
Pets accepted
Pet maximum weight in lb is 75

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: GBP 35 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Promotions

Kids stay and eat free at Hilton hotels

Time spent together as a family is very precious. And Hilton knows how important it is for everyone to be happy. Hilton takes care of the little things which make all the difference, so everyone has an enjoyable, relaxing stay.

Hilton offers a whole host of benefits for you and your little ones in the UK and Europe:

Children up to and including the age of 10 can eat and drink for free from the children's menu, which features a range of freshly prepared treats for little ones

Children under the age of 18 can stay for free when sharing your room

Hilton makes life more fun for the kids, and easier for you!

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible path of travel
Accessible bathroom
Roll-in shower
Handicapped parking

In-room accessibility
Accessibility equipment for the deaf
Braille or raised signage

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Property Amenities

The Hilton London Metropole's fitness center has a 40-foot indoor pool, sauna, steam room, cardio and resistance machines, free weights, two TVs, changing rooms, and showers. Also, in addition to 40 conference rooms, the hotel has a business center (fee) where guests can use two PCs with dial-up Internet access, a fax, scanner, color printer, photocopier, laminator, and shredder.

Swimming pool - indoor
Complimentary newspapers in lobby
Fitness facilities
Bar/lounge
Restaurant(s) in hotel
Breakfast available (surcharge)
Coffee shop or café
Room service (24 hours)
Parking (surcharge)
Multiple large conference rooms
Business center
Banquet facilities
Audio-visual equipment
Photocopy machines
Secretarial services
Total number of rooms - 1,054
Porter/bellhop
Express check-out
Doorman/doorwoman
Security guard
24-hour front desk
Safe-deposit box at front desk
Multilingual staff
Number of floors - 23
Hair salon
ATM/banking
Gift shops or newsstand
Currency exchange
Babysitting or child care

Ballroom(s)
Air-conditioned public areas
Self parking (surcharge)
Beauty services
Concierge desk
Dry cleaning/laundry service
Elevator/lift
Event catering
Health club
Technology support staff
Tours/ticket assistance
Wired (high-speed) Internet access - surcharge
Luggage storage
One meeting/conference room
Parking limited (surcharge)
Room service
Express check-in
On-site car rental
Laundry facilities
Multiple small meeting rooms
Sauna
Shopping on site
Number of buildings/towers - 1
Steam room
Suitable for children
Television in lobby
Umbrella
Use of nearby fitness center (complimentary)

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Hilton London Metropole, London, United Kingdom, Property Amenities Pool

Rooms

The Hilton London Metropole's 23-story contemporary hotel has 1,054 rooms. High-speed Internet access is available (surcharge). Flat-panel televisions feature satellite channels and pay movies. Most bathrooms have combination shower/bathtubs except executive rooms which have separate bathtubs and showers. Most rooms offer city views through double-paned windows.

Room Amenities

Pay movies
Hypo-allergenic bedding available
Complimentary newspaper
Air conditioning
Soundproofed rooms
Climate control
Voice mail
Phone
Minibar
Coffee/tea maker
Wake-up calls
Daily housekeeping
Turndown service (on request)
Private bathroom
Complimentary toiletries

Hair dryer
Shower/tub combination
Electronic/magnetic keys
Clock radio
Desk
Trouser press
Iron/ironing board
In-room safe
Flat-panel television
Cribs (infant beds) available
Wired high-speed Internet access (surcharge)
Satellite television service
In-room massage available
Wheelchair accessible

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Dining

Fiamma - Features Mediterranean cuisine in a contemporary brasserie-style dining room. Teak balustrades, potted trees, and colourful decor of orange, lemon, and avocado; bright and informal. Open from breakfast onwards. All-day buffets; lunch and dinner menus.

Nippon Tuk Bar and Restaurant - Asian-fusion restaurant with wide views from its 23rd-floor setting. Serves a range of Eastern foods and drinks in a relaxed ambience. Menu includes sushi, noodle, and tempura dishes.

Lounge Bar - Features sofas, a marble-and-teak bar, glass lamps, and views of busy Edgware Road through wooden Venetian blinds. Open daily for drinks and snacks, from the early morning until the early hours.

Coffee Shop - Part of the lobby. Informal, with bistro-style steel tables and steel-and-wicker chairs. Coffee, pastries, and paninis. Open from the early morning until the early evening.

Sports Bar - Located on the ground floor next to Fiamma. Large screen televisions.

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Hilton London Metropole, London, United Kingdom, Dining Restaurant

Spa

Turkish bath/Hammam in spa

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hilton London Metropole

3.8

out of 5

avg. guest rating

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Showing 1 - 10 results (of 43) · See more Hilton London Metropole reviews

A Traveler from lisbon, portugal

4.0

out of 5

“reazonable”

for business purpose is perfect

Area recommendations

problem without wifi. its a limitation

A Traveler from Glendale, AZ

2.0

out of 5

“Not satisfied”

The most terrible thing was shower. I set the degree the hottest, like 60C, but that was not hot enough and I caught cold. We could not watch TV clearly though I don't know the reason. We booked queen bed room, but the bed was just "two single beds," so We could not sleep comfortably. At the first day, the room-keeper took our face wash. The location was OK. Very near from the station and there are three supermarket around the hotel.

A Traveler from Warsaw, Poland

4.0

out of 5

“Good quality hotel in the center of London”

Good hotel in the center of London with 10 min walk to Marble Arch

Andreas H from Las Vegas, NV

4.0

out of 5

“Central and clean”

This hotel has all you need when you stay in London. It is close to the Heathrow express and close to Hyde Park. The service is good and the rooms are not bad at all. And they were always really clean.

August L from Issaquah, WA

5.0

out of 5

“what a great time”

We had a wonderful time in London, everything about the hotel was great.

Area recommendations

I would recommend a hotel near a tube stop, it is the best way to get around.

A Traveler from Southern California

3.0

out of 5

“Disappointed”

We have stayed at the Hilton Metropole every year for the past 5 years. We have always enjoyed the hotel...but this trip was very disappointing. The wait in line for the check-in desk and concierge was always long. Unfortunately, we had to wait in these lines multiple times because our room smelled like rotten eggs when we got to it. They did switch our room right away, which was good...and the new room did not smell. However, the problem with this hotel was the long lines. We had to wait in long lines multiple times...when we checked in, when we had to get a new room, when we went to breakfast, and when there was a problem with our room service. By long lines, I mean 20-30 minutes. The hotel is fine and adequate...but they really need to hire more people to keep the lines down.

Ben L from Pleasant Hill, CA

4.0

out of 5

“Small bed”

Hotel well placed in London and is close to train and subway stations. Major if only complaint is my room was small and my bed was very small. Restaurant food was good if expensive but the selections were excellent. Staff was very friendly and the service was fast. I will stay there again when I go back.

A Traveler

5.0

out of 5

“Good hotel, very close to Underground”

Room was very nice, albeit a bit small but it is to be expected in London center. We could see the hotel from the tube station, it was so close. It is just north of Hyde Park so you could walk from the hotel to the center (Buckingham Palace) in about 30 minutes. Not much variety of restaurants in the area besides Middle Eastern (although we had a nice Lebanese dinner). Breakfast buffet in hotel was pretty standard stuff, although I will say the staff were very attentive and friendly - more so than in other places. Also, we stayed late in the sports bar watching a game one night and the staff let us stay until after closing to see the end.

A Traveler from New York, NY

1.0

out of 5

“Unpleasantly surprised, and believe me, I'm not a complainer!”

I have written some reviews of hotels in the past, and I always defended them from bad reviews, because some people book 2-star hotels and expect Hyatt quality! Only this time I have to write something pretty bad. First of all, it's not in the kind of neighborhood you expect to find a Hilton. I had learned in England we can't control room temperature, but that in my room was set so low, the first 2 nights I put on whatever I had ( sweater, long socks..) and covered myself completely with the comforter, and I was still shivering. After 2 days I had enough and asked at the front desk if it was possible to do something and they said yes, and sent a maintenance guy to my room. He took the temperature of the cold air coming in from near the ceiling and agreed it was too cold, and adjusted it. If you find yourself in the same situation, don't hesitate to ask! The room was very small. I had a king-size bed with two mattresses put together and there was a ridge at the center. I could live with that. I tried to take a hot shower on the first night, and the water was tepid. I could never live with that! ( Later I found out I could get hotter water for the bathtub ) The room looked very old and ready for complete renovation. The ultimate was that in order to check in and print my boarding pass, I was asked to buy a ticket to get on internet for 15 minutes. My advise is if you decide to stay here, never expect the quality and service you get at a Hilton hotel in the U.S..

Area recommendations

It was my first trip to London and I don't know much about it, but I very much liked Oxford and Regent Streets.

Getting around

The tube is pretty easy to use. My hotel was 3 blocks away from Paddington Station, where the Heathrow Express leads to. I'm glad I didn't spend so much more just to save a small amount of time!

A Traveler from New Jersey USA

4.0

out of 5

“Good Business Hotel”

Hotel was fine. It is, however, basically a business hotel located in a business neighborhood. It was very conveniently located near the underground but in the evening the local streets were eerily empty. I would not have wanted to be out alone at night in the area. When our adult daughter went out at night with friends, we had her take a taxi back to the hotel. During the day there were plenty of people but not in the evening.

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Showing 1 - 10 results (of 43) · See more Hilton London Metropole reviews

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