Ratings based on 4,104 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Heerenveen

Centraal gelegen hotel.

Posted Dec 19, 2014
Pros: Luxe uitstraling, sfeervol als je het hotel binnenkomt.
Cons: Bedrading wegwerken en de vieze plekken in het tapijt reinigen geeft al een ander aanzicht.
Location: Centraal gelegen, met de metro nabij, prima locatie.
Het hotel op zich was luxe. De kamer viel een beetje tegen. Losse bedrading, vies tapijt. Niet erg groot. Bedden waren prima. Grote tv aanwezig.Maar voor het Hilton verwacht je wat anders.
3 out of 5
by A verified travelerfrom p

Good if you get a cheap deal.

Posted Dec 14, 2014
We were disappointed to be told there were no double beds available. However the man at the front desk told us we were going to be upgraded.this must have been a fabrication of the truth as the room certainly was in need of a little tlc. Although we were in the 'executive suite' the room was overlooking air con, had limited light and didn't even have biscuits to go with the tea. So we slept on twin beds that were not the comfiest beds we'd ever slept on. So all in all not bad... but certainly not in great! !! More like a travelodge in the 90s.
3 out of 5
by A verified traveler

Bra kommunikationer nära till oxfordstreat

Posted Dec 13, 2014
Kall dusch på söndagmorgon.IIIIIII OOOOOOO PPPPPPP TTTTTTT RRRRRRR
2 out of 5
by A verified traveler

Freddo e poco pulito

Posted Dec 13, 2014
Al mio arrivo, nel minibar mancava l'acqua e c'era una confezione di cibo aperta, evidentemente lasciata dall'inquilino precedente, esperienza non gradevole. Nel bagno mancava il tappetino e lo shampoo (che non mi hanno messo neppure la mattina successiva. Quindi solo sapone e balsamo). Quando mi sono fatto portare l'acqua mancante mi sono raccomandato di non caricarla sul mio conto in quanto il frigo non era stato riempito, e ho ricevuto rassicurazioni. E invece hanno caricato l'acqua sul conto e ho dovuto contestare l'addebito. Ambiente freddo, e invecchiato. Veramente poco accogliente.
4 out of 5
Recommended
for Everyone
by A verified traveler

BELLO A DUE PASSI DALLA METRO

Posted Dec 11, 2014
Pros: CONFORT
Albergo all'altezza del nome ,pulito,confortevole a due passi dalla fermata della metro e a due passi dalle fermate dei bus.Colazione abbondantissima con cibi di ottima qualità.
3 out of 5
by A verified travelerfrom danmark

Ikke pengene værd

Posted Dec 10, 2014
Et meget middelmådigt hotel med utrolig små værelser, en normal morgenmadsbuffet Personalet var utrolig behagelige og hjælpsomme Ikke et Hilton hotel som vi kender det og ikke pengene værd Burde kun have 3 stjerner
3 out of 5
Recommended
for Everyone
by A verified traveler

Large hotel, close to the tube

Posted Dec 8, 2014
Pros: Close to tube station, room size good.
Cons: More staff to avoid queues during busy periods.
Location: Didn't explore the location but great for thr tube station
Check in was great, rooms ready very early so could check in before lunch. Hotel extremely busy the following morning for breakfast, had to wait in a queue for approx 20 mins. Couldn't get tv to work!
3 out of 5
by A verified travelerfrom NY

Central Tower not great

Posted Dec 7, 2014
I stayed at the west tower the first time and it was a good experience. Central tower is different. Room was smaller, the hallway looked tired, the room partly did as well. The minibar was de stocked and warm (!) The hotel personnel is generally courteous but not without some regrettable exceptions (not at the bar for example) and privacy doesn't seem to be high on the agenda (cleaning personnel bothering me at 7am...). Drycleaners messed up my shirt but I still got charged. Location is ok, not as convenient as the Hilton Paddington obviously although that other property is begging for a refit even more than the Metropole is.
2 out of 5
by A verified traveler

namhaftes Hotel mit 2 Sterne Charakter

Posted Dec 4, 2014
Pros: gute Lage und in den obersten Stockwerken tolle Aussicht
Cons: Preis/Leistungs-Verhältnis
Location: in direkter Umgebung zu 2 U-Bahn Stationen, Fußläufig zur Paddington-Station (Heathrow-Express), zufuß auch gut zur Baker/Oxfordstreet und Hyde Park
freundlicher Empfang, die Größe des Hotels macht es unpersönlich, Zimmer mit einfachster in die Jahre gekommener Ausstattung. Bad winzig und alt, kein Fön, kein Schminkspiegel Frühstückssaal zu klein, am Wochenende bis zu 1 Stunde anstehen um zum Frühstück zu kommen. kein freies WiFi, dafür muss man in den Starbucks nebenan
3 out of 5
by A verified traveler

A bit tired and drab

Posted Dec 4, 2014
Our room was tired and drab. Bathroom wasn't great either and the lifts weren't working properly for most of our stay. Good enough location and common areas.