Ratings based on 4,490 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Très bon séjour agréable en famille

Posted Apr 22, 2015
Seul regret le personnel ne parle pas du tout français
4 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic ground floor of hotel.

Posted Apr 21, 2015
Everything on the ground floor, bar area, restaurant is first class. The bedrooms need to be given the same face lift. Busy hotel, perfect location just a shame about the bedrooms.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

great for a large family with young kids

Posted Apr 19, 2015
Positives Stayed in the newer west wing family rooms. Clean, spacious, great breakfast perfect for larger family. Friendly and helpful staff. While in line one customer was complaining about their poorer quality east wing room for the same west wing rate. Negatives Did have lamb for supper, slow service and overcooked but tasty. Asked for a glass of water and was charged 3.5 pounds for a bottle instead. Booked city bus London tour in lobby and was overcharged! Tour operators informed us under 5 was free, hotel charged us 15 pounds. Too bad since we are a large family and London was expensive enough. They should know their prices if providing such services.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toulouse

Hotel très agréable

Posted Apr 18, 2015
Pros: Le confort, la propreté, la disponibilité du personnel aux petits soins, la proximité du métro et des bus, des restaurants et des magasins.
Cons: L'insonorisation des chambres. On entend bien les allées et venues du couloir et de la chambre d'à côté (une porte de communication avec la nôtre).
Location: Quartier très animé de Edgware Road, beaucoup de restaurants exotiques et magasins. Proximité de Paddington et autres transports en commun.
Suis restée 4 nuits avec mon petit-fils. Avons été très bien accueillis, très bien traités. Il a adoré les petits déjeuners, on n'a pas eu le temps d'utiliser la piscine, dommage! Hotel proche des transports publics, très propre, très confortable, personnel très agréable très professionnel. La chambre était grande avec une belle vue sur Londres.
2 out of 5
by A verified travelerfrom vigevano

quite disappointing

Posted Apr 17, 2015
the hotel is ok for london standards (so, truly below the average unless you are ready to spend a fortune - still I was on a 277 euros/night fare). bad for being an Hilton. position is also ok, just a few block away from hyde park and very close to paddington station. the room furnitures are old and not very well maintained, and so are the floors, but on a business trip, I'd day acceptable in the sense that you do not really need extra comfort. what disappointed me the most was the 15 pounds/day super slow and very unstable wifi connection. 15 pounds are certainly nothing over a 550 euros stay, but this lack of attention really bothers me. nobody asked me how my stay was, I did not bother to tell them. not that they'll see me again
4 out of 5
Recommended
for Everyone
by A verified traveler

Flott beliggenhet i forhold til sentrum

Posted Apr 15, 2015
Cons: Airconditionen virket ikke
Location: Toppers beliggenhet
Flott hotell - god service (vi fikk gratis wifi fordi koffertene våre ikke kom) Kjempegod frokost. Rent og pent
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本埼玉

交通アクセスが良く快適

Posted Apr 14, 2015
Pros: 交通アクセスがよいことと客室が快適だったことです。
Cons: とっても広いホテルなのですべてにいきとどかないのかもしれませんが、エレベーターホールにゴミが落ちていることが多かった。
Location: 軽い食事をする店舗は近くにたくさんあり便利でした。地下鉄に乗ればロンドンの観光名所にもすぐに行けるのでオススメのホテルです。
パディントン駅とエッジウェア駅のどちらの駅もわりと近いので、行きたい場所によって使い分けができて便利でした。 4泊したのですが、毎日きれいに部屋を掃除してくれてよかったです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Bra hotell, sentralt i forhold til det meste

Posted Apr 14, 2015
Vi hadde to netter i London og Hotellet var veldig sentralt i forhold til Metrostasjon, Edware Road (Bakerloo-brun linje). Kom oss rundt veldig greit. Rent og fint hotell med store gode rom.
4 out of 5
Recommended
for Everyone
by A verified traveler

Kjempe bra hotell veldig nært flytog og tuben

Posted Apr 13, 2015
Kjempe hotell med alldeles flotteste service blandt personalet. Kommer gjerne tilbake
2 out of 5
by A verified travelerfrom Solna

Dyrt och skruttigt

Posted Apr 13, 2015
Pros: Trevlig personal och det var tyst på natten.
Cons: Skaffa bättre sängar, försök sanera rummen från parfymen och köp schyssta kuddar. Fixa någon slags avlastningsyta i rummet för väskan.
Location: Edgware road verkar vara ett arabiskt område. Allt är översatt till arabiska och folk röker vattenpipa i varje gathörn. Nära till Hyde park osv
För det priset (2 400 per natt) hade jag förväntat mig lite mer. Kändes som ett budgethotell. Kunde knappt vända sig i rummet och frukostbuffen var bullrig och skrikig. Sängarna urusla, fjädringen skar in i ryggen och kuddarna var platta och hårda. Vi hade väldigt ont i huvud och rygg på morgonen. Fönstren var smutsiga och utsikten var en vägg. Det stank parfym i hela rummet, vi vädrade flera gånger, men det försvann inte. Dom hade en pool med bastu osv, men där fick man bara vara i 20 minuter. .