Ratings based on 516 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Couplesby jane from Wales
Close to Paddington StationPosted Mar 3, 2014
Pros: Closeness to the station.
Cons: Tripple glazing to keep out the noise maybe? Room rate should really include breakfast.
Location: Lots of cafes within close walking distance and mainline train and tube on the doorstep.
Great location next to Paddington Station if arriving in london by train from Wales or south West. Standard room was quite small and we had to request robes, slippers etc however they were brought to the room very promptly. Unfortunately there was lots of siren noise through the night from passing police, fire engines and ambulances.
for Business Travelersby bob from newport
Very convenient coming to London on businessPosted Feb 28, 2014
Pros: Convenience for station and tube
Cons: Downstairs communal areas and breakfast expensive so I didnt take it
Location: Close to pubs and restaurants very accessible for central Lomdon
Very good only comment is the communal areas downstairs feel a bit like a business meeting venue
for Everyoneby Bluenao from Gwent, South Wales
Great location, excellent staff, fabulous!!Posted Feb 25, 2014
Pros: Everything but the staff were fabulous
Cons: Charge less for the breakfast or just put the prices so automatically included
Location: Walk to Madame Tussauds in about 20 mins, lovely walk. Hyde Park and Regents Park short walk. With the underground on your doorstop everywhere is easy
For such a short trip ie a weekend away for our anniversary this hotel was the bees knees :-) The gentleman on reception was so helpful as we did get there a bit early so enquired if we could leave our cases somewhere until we could check in, he looked on his system and said 'no problem you can have your room now', not a lot of hotels do this in London. The room was fantastic, clean, comfortable, and the bed was massive. The location is great right by Paddington Mainline Station and the Underground entrance right opposite the hotel so you can get anywhere in London you want. Expedia was so easy to book through this was a brilliant hassle free treat for our Anniversay!!
for Everyoneby Graeme from Chippenham, Wilts
Good hotel for the pricePosted Feb 24, 2014
Cons: TV Signal
Location: Not much to do nearby, however has great tube and bus links
Booked for a long weekend in London. Brilliant for access to the majority of London with the tube links. When I arrived I was greeted by a friendly member of staff called Frank who was more than happy to help. Got to the room, which was comfy although bed was very firm. The only down side was the TV signal was not so great, other than that can't complain and will use again
for Business Travelersby me
Very convenient locationPosted Feb 24, 2014
Cons: Free wifi
Very convenient for air travellers, you can go from your plane cabin to your hotel wiyhout going outdoors, in an OK part of the city. Clean and quiet. But like all Hiltons, outrageous charges for extras. Like 5 pounds/minute for local calls. Go down to the station and buy a cell phone for ten pounds. Good breakfast, but don't eat, or drink, there otherwise.
for Everyoneby A verified traveler
Ideal location for London Paddington Railway StnPosted Feb 22, 2014
Pros: The location was convenient for London Paddington Railway Station. The staff were all excellent. The furnishings were comfortable. Breakfast was good.
Cons: The décor may be due for a refresh. The background illumination could be brighter. The elevators generated some alarming shudders and sounds.
Location: Ideal location for railway travellers.
Contact with every single member of staff was both a professional and a social pleasure.
for Everyoneby Alex from Newport Beach, CA
Great location to access paddington train stationPosted Feb 9, 2014
Cons: Free WiFi in the rooms
I stayed here for two nights on business. Hotel has comfortable rooms with all the amenities that you need. The only issue is Free WiFi is only available in the lobby.
for Business Travelersby David from Las Vegas
Great hotel after taking Heathrow Express to townPosted Feb 6, 2014
Pros: Convenience to Heathrow Express after taking an overnight flight from the US. Terrific service, good location to crash after getting off the train
Cons: Improve the food at breakfast, it was truly wretched, even by UK hotel breakfast buffet standards, with which I am familiar.
Location: Location, location, location for arrival or departure stays involving Heathrow and the train. Not really a great location in its own right otherwise
Having travelled from the US to LHR many times, I often take the Heathrow Express into town. Finally, I got smart enough to try this Hotel right at the Paddington Station. This was WAY better than staying out at LHR, or getting a taxi and traveling on from the train to some final hotel elsewhere in London. Having come into town and getting a couple of hours sleep without any hassle, I was able to function that evening with no problem. The staff were all terrific, the concierge staff was really helpful regarding local dining and transport options. The room was a nicely done single, with amenities included ... atho wireless was free only in the lobby/restaurant area.
for Everyoneby A verified traveler
Good locationPosted Feb 3, 2014
Very clean room at a great price for London. Perfect for Paddington main station and also Paddington tube. Very friendly staff.
for Everyoneby Leonard from montreal canada
No hot water and they changed my roomPosted Jan 29, 2014
Location was perfect as it was right in the Paddington station