Ratings based on 1,004 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location for family

Posted Dec 23, 2014
We stayed here for two nights over the Christmas holiday in a family suite. The breakfast was amazing and had lots of selection. Also the hotel has its own entrance from London Paddington Station, still quiet though so no worries about that, and a direct trip from London Heathrow Airport. Direct access to tour buses as well made this a huge plus for us. Check out the Victoria pub down the street.
2 out of 5
by A verified traveler

Left much to desire

Posted Dec 18, 2014
Pros: Location
Cons: Lots.
Check in process was sloppy, staff were rigid and not very helpful except 1-2, room was dingy, no toothpaste or hotel slippers, poor lighting
3 out of 5
by A verified traveler

Convenient location but tired room

Posted Dec 18, 2014
Room was tired. The TV didn't work. Nor did the kettle. When I complained there was little interest from the Lady at reception. I asked for a copy of the bill and they refused as it was booked through Expedia. For £200 I expect more.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

Hilton Paddington

Posted Dec 8, 2014
The hotel is good but the service was very slow. They helped to get the room ready for early check in.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom NYC

Very convenient for travelers

Posted Dec 2, 2014
Pros: Location, location!!
Cons: It would nice to have robes.
Location: Too busy for much social activity
Connected to Paddington so you are 15 minutes to Heathrow and a short walk to trains that can take you throughout the UK and Europe. Rooms are a bit old but have good internet connections. Staff are friendly and efficient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Zeer gunstig gelegen tov de metro +Heatrow Express

Posted Nov 24, 2014
Prima hotel dat zeer gunstig is gelegen tov de metro. Met Heatrow Express binnen 20 min vanaf luchthaven in hotel. In executive lounge minder uitgebreide voorzieningen dan in andere Hilton hotels. Personeel zeer correct. Upgrade naar suite in verband met geen beschikbare executive room die we geboekt hadden.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom lucca

ottimo albergo

Posted Nov 19, 2014
camera confortevole,letto estremamente comodo direi accogliente. Vicinissimo alla metro o alla fermata del double bus, comunque in 5 min a piedi siamo già a Marble Arch
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Very convenient and comfortable

Posted Nov 17, 2014
The location is great. The hotel is reached by elevator from the Paddington Station, meaning that you can get there from Heathrow without ever going outside. Many Underground lines also converge at Paddington making it convenient to all the sights. The rooms are relatively large for London and have all expected amenities. The only drawback is the small ground floor. Sandwiching a restaurant, bar, and reception into a small area means the area is not particularly restful and not a place to sit over a glass of wine at the end of the day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Paddington Hitlon

Posted Nov 17, 2014
Pros: location
Cons: plumbing
Location: There is a great Indian place nearby called NoorJahan 2. Also like the Victoria Pub
I stay here often just because of how convenient it is to Paddington station. The rooms are generally small, but comfortable. They have a great breakfast in the morning which is worth going to if it is in the rate. I would just say don't stay in room 115. It's a big room, but it is close to the station and a little noisier than the others.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Great location

Posted Nov 14, 2014
Reasonable room. Average bar ambiance. Super location. No tea maker in room.