Ratings based on 545 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Chicago
“Extraordinary Customer Service”Posted Jul 9, 2014
Hotel is quite new. Everything works,. Staff are friendly. Breakfast is good.
for Everyoneby A verified traveler from gardner
Loveky hotel excellent customer servicePosted Jul 8, 2014
Thoroughly enjoyed my 3 day stay in this lovely hotel - due to come end of this month
for Everyoneby A verified traveler from Bristol, UK
Good value for moneyPosted Jul 7, 2014
Pros: Quiet efficiency, well appointed rooms
Cons: Public areas could be marginally upgraded
Location: Very convenient location. Short taxi ride to all central locations. Good tube, rail and airport links.
Good location, welcoming, helpful staff, good well appointed room, surprisingly quiet...highly recommended.
for Everyoneby Gavin & Kerrie from Brisbane Australia
Expensive but worth it Location LocationPosted Jun 22, 2014
Pros: Location Location, Concierge Staff Excellent
Location: Food all in Paddington Station Great just walk out the door and you are in the Station
Day of Travelling then you get of the train at Paddington Station and you can enter the Hotel Straight away
for Everyoneby A verified traveler
Very convenient for trains and central londonPosted Jun 19, 2014
Pros: great atmosphere
Poor shower, not much pressure on the 6th floor, hot water ran out in the morning, alerted reception.
for Everyoneby Esther from Sao Paulo, Brazil
Convenient location, large roomsPosted Jun 3, 2014
Pros: Convenient location, large rooms, tea/coffee/biscuits in the room, free wi-fi in the main lobby.
Cons: No free wi-fi in the room, expensive breakfast.
Location: Heathrow Express, Paddington Station (tube and trains), restaurants, cafes, supermarkets within short walk.
The hotel is conveniently located next to the Paddington Station, which means easy commute to Heathrow Airport and Central London. The rooms are spacious with nice amenities such as tea/coffee/biscuits. Free wi-fi in the main lobby, but not in the rooms.
for Everyoneby A verified traveler from Ontario, Canada
Very convenient for those coming from HeathrowPosted May 28, 2014
We had a very enjoyable stay at this lovely hotel. We did however get a very good deal on the internet. It would likely be quite pricey at regular rates.
for Everyoneby MC from Alberta
Good value hotel for LondonPosted May 20, 2014
Pros: Great location attached to Paddington Station so an easy commute to Heathrow. Room was spacious and they accommodated 3 adults very well.
Location: It is easy to get from Paddington to most places in London.
Pleasant stay at this hotel. It is not as central as some but an easy walk to Kensington Gardens, Hyde Park and just a bit longer to the West End. The room was quite large and the service was very good. Nice breakfast and afternoon tea were included. One of the better middle range hotels I have stayed at in London.
for Everyoneby Rob from Houston, TX
Convenient, clean and quietPosted Apr 9, 2014
Pros: Convenient for getting around London, to and from London and to the Airport at Heathrow. It saves taxi journeys.
Cons: Keep doing what works.
Location: Great transport links. It is a little way from many of London's attractions but the tube line is right there and you can get to anywhere in London.
The hotel is so convenient when traveling a long distance to Heathrow Airport. We travel to London Paddington mainline station, stay overnight and then travel to the airport on Heathrow Express. The hotel is very clean and quiet, in fact much quieter than many excellent hotels that I have stayed in. I chose the package that included breakfast which was good value. The breakfast is excellent. Being right next to the mainline station and above two underground stations, the location is hard to beat. Yet it is quiet and clean and you would not know that the hotel is at such a major and busy transport hub.
for Everyoneby A verified traveler
What a great stay.Posted Apr 7, 2014
From check in to departure it was a great experience. Great if you are traveling to the West Country.