Ratings based on 615 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Old, outdated hotel

Posted Jan 6, 2015
Very basic lodgings. Nothing appears to have been updated since the hotel was built.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great airport stop over. would choice again,

Posted Jan 5, 2015
Pros: Friendly Staff, Helpful,
Cons: How to differentiate this Holiday Inn from the other Holiday Inn, in the same road. When on public transport , you need to know when to get off,
Really friendly Welcome, seamless check in and out, Quality night sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler

Gute Übernachtungsmöglichkeit

Posted Jan 4, 2015
Alles unproblematisch abgelaufen troz verfrühter Ankunft, da wir es nur als Übernachtungsmöglichkeit genutzt haben für einen Kurztrip kann ich nur sagen, für unsere Zwecke Ideal gewesen. Günstig, Sauber und die Stunde in der Tube zur Innenstadt ist verkraftbar und geht schneller vorbei wie man denkt.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Harrogate N. YOrkshire

Used again and again

Posted Dec 31, 2014
Pros: The reception clerk found my HI priority number. I had packed it somewhere?? He was very nice.
Cons: The faucet in rm 166 is a bit loose. Needs a wrench job, very small problem. It worked, but don't know for how long.
Location: Terminal 3
We travel out of LHR approximately 4 times a year and always use the Ariel HI. The staff is accommodating, breakfast was excellent. It is close to terminal 3. Taxis are on time when ordered at the desk. Our room was clean and comfortable and quiet. We were very tired as we came down from N. Yorkshire with the train fiasco in progress during our travels. The hotel was a welcome rest. Many thanks.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamburg

Toller Service mit nähe zum Flughafen

Posted Dec 24, 2014
Das Hotel ist mit den öffentlichen Verkehrsmitteln super zu erreichen viele Buslinien des OPNV fahren vom Busbahnhof am Flughafen da hin. Das Personal war sehr freundlich und zuvorkommend wir konnten sogar schon morgens einchecken statt erst ab 14 Uhr. Das Zimmer war klein und einfach ausgestattet aber da wir eh nur nachts im Hotel waren war das für uns kein Problem.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom york

One night

Posted Dec 23, 2014
Pros: As above
Cons: Evening menu might be cheaper.
Location: Ok
Decent room and lighting. Comfortable. Ok evening meal, excellent buffet breakfast. No cons.
2 out of 5
by A verified traveler

Holiday Inn Heathrow Ariel

Posted Dec 18, 2014
Pros: Close to Heathrow Airport
Location: Close to Heathrow Airport
Had to pre-pay for the room which worked to my advantage because I save money over the "spot" price, however the rooms tiny and far from quite. I was awakened in the early morning hours to people arguing some rooms away and could hear every word through the walls. the pre-pay also allowed the staff to dismiss me once I had checked in. There was no longer any reason to acknowledge me and they did not. So to sum it up the staff, condition, cleaniness, and comfort were substandard.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom USA

Very convenient hotel

Posted Dec 18, 2014
Pros: Clean. Cheap. And good restaurant.
Cons: (1) Fitness center; (2) Hotel Hoppa was very slow to get from the hotel to LHR. If your time is constrained, take a cab.
Very good experience. Stayed there for one night coming from Paris and departing from LHR the next Morning. Good restaurant and very friendly staff. Will come back.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom OTTAWA

Nice close to airport and free bus

Posted Dec 14, 2014
Good hotel steps away from bus stops going to and from heathrows central terminal. Only and biggest issue was no free wifi.
3 out of 5
by A verified travelerfrom Strasbourg

Hôtel dans la zone aéroportuaire

Posted Dec 10, 2014
Cons: Rien à dire en ce qui concerne la propreté. Les couloirs et les chambres ont néanmoins besoin d'un petit rafraichissement.
L'hôtel n'est pas si proche que cela du Terminal 5. Il faut compter environ 30 minutes avec la navette payante.