Ratings based on 400 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Toronto, ON

Don't spend a penny once you've booked in

Posted Sep 11, 2014
Pros: In the Heathrow free transit zone. Modern and clean. Small but not cramped. Quiet (but I was on the airshaft).
Cons: Softer bed (I used to like a hard bed, but now I'm old).
Location: Handy to Heathrow.
A good place to stay near Heathrow at a good rate. But once you're checked in all the extras -- breakfast, wifi, bar, room service etc. -- are incredibly (and I mean that literally) expensive.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Good overnighter near Heathrow airport

Posted Sep 6, 2014
Cons: Little updating require on corridors and some rooms
Room was clean and tidy but extremely small. The lobby and main floor were very modern but the rooms and corridors were a little dated. Overall great for an overnight before leaving for the airport.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Useful hotel close to Heathrow & Picadilly line

Posted Sep 4, 2014
Pros: This hotel is close enough for a free bus ride to the underground. It is on the Bath Rd, convenient for Heathrow.
Cons: The lifts badly need maintenance so they are not reduced to one.
Location: What can I say, London!
The hotel was very good but its age is showing in things like the lifts not working well and being slow when they did work.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service from booking in staff.

Posted Sep 4, 2014
Pros: Beautiful room and excellent staff.
I was there for only one day and will certainly use this hotel when I going abroad.
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne, Australia

Close to heathrow.

Posted Sep 1, 2014
Pros: Room was nice.
Cons: The house keeping staff need to be patient and knock on doors after checkout time. They knocked on the door 3 times, one at 9.30 am, 10 am and 11am.
Location: Hotel needs to provide a map for thw surrounding area. Would have help.
Overall the hotel was good, but the house keeping staff need to be more patient. They knocked on our door 3 times. 9.30am,10am and 11am, they even asked when we were living. Wierd how they would do that, when we clearly got told by reception, that check out was at 12 midday. Now thats very rude, we are paying cutomers and don't need to be continually harassed. In the middle of getting our bags packed, during having a shower we constatly had to answer them at the door. We checked out at 11.30 am, don't know what the big rush was for those 3 house keeping women. I suggest they need to communicate more with reception to know whats happening.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Minneapolis, MN

Small Room, but perfect for a one night stay

Posted Aug 28, 2014
Pros: The bed was new and comfortable and the room was very clean.
Cons: Don't have the steak in the restaurant - very tough.
Location: Expensive to get from the airport to the hotel, although it looks as if you could walk there from the map. Would be great to have a free shuttle
Very modern facilities, helpful and pleasant staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Quiet hotel convenient to Heathrow

Posted Aug 25, 2014
Pros: Quiet; proximity to airport.
Cons: No comment
Location: Not applicabnle
Reception was efficient although very busy late on a Sunday evening; the room was clean and quiet despite the proximity to the airport. Staff were friendly and helpful. The included breakfast was outstanding. I recommend it.
3 out of 5
by A verified traveler

tired

Posted Aug 23, 2014
Pros: Cheap and very helpful staff
Cons: Very tired in rooms and corridors. This place needs a bit of TLC
Location: Close to airport
THe night before we stayed at another hotel near by for the same price. It was far superior. The Park Inn.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Aug 21, 2014
Comfortable stay for a late arrival into Heathrow.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia, USA

Clean and conveniently located

Posted Aug 18, 2014
The rooms are tiny, but clean, affordable, and reasonably comfortable. The hotel is very close to the airport on the main "hotel strip", just at the edge of the free zone for local buses.