Ratings based on 400 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler from Toronto, ON
Don't spend a penny once you've booked inPosted Sep 11, 2014
Pros: In the Heathrow free transit zone. Modern and clean. Small but not cramped. Quiet (but I was on the airshaft).
Cons: Softer bed (I used to like a hard bed, but now I'm old).
Location: Handy to Heathrow.
A good place to stay near Heathrow at a good rate. But once you're checked in all the extras -- breakfast, wifi, bar, room service etc. -- are incredibly (and I mean that literally) expensive.
for Everyoneby A verified traveler from Calgary, Canada
Good overnighter near Heathrow airportPosted Sep 6, 2014
Cons: Little updating require on corridors and some rooms
Room was clean and tidy but extremely small. The lobby and main floor were very modern but the rooms and corridors were a little dated. Overall great for an overnight before leaving for the airport.
for Everyoneby A verified traveler from Canada
Useful hotel close to Heathrow & Picadilly linePosted Sep 4, 2014
Pros: This hotel is close enough for a free bus ride to the underground. It is on the Bath Rd, convenient for Heathrow.
Cons: The lifts badly need maintenance so they are not reduced to one.
Location: What can I say, London!
The hotel was very good but its age is showing in things like the lifts not working well and being slow when they did work.
for Everyoneby A verified traveler
Excellent service from booking in staff.Posted Sep 4, 2014
Pros: Beautiful room and excellent staff.
I was there for only one day and will certainly use this hotel when I going abroad.
for Everyoneby A verified traveler from melbourne, Australia
Close to heathrow.Posted Sep 1, 2014
Pros: Room was nice.
Cons: The house keeping staff need to be patient and knock on doors after checkout time. They knocked on the door 3 times, one at 9.30 am, 10 am and 11am.
Location: Hotel needs to provide a map for thw surrounding area. Would have help.
Overall the hotel was good, but the house keeping staff need to be more patient. They knocked on our door 3 times. 9.30am,10am and 11am, they even asked when we were living. Wierd how they would do that, when we clearly got told by reception, that check out was at 12 midday. Now thats very rude, we are paying cutomers and don't need to be continually harassed. In the middle of getting our bags packed, during having a shower we constatly had to answer them at the door. We checked out at 11.30 am, don't know what the big rush was for those 3 house keeping women. I suggest they need to communicate more with reception to know whats happening.
for Business Travelersby A verified traveler from Minneapolis, MN
Small Room, but perfect for a one night stayPosted Aug 28, 2014
Pros: The bed was new and comfortable and the room was very clean.
Cons: Don't have the steak in the restaurant - very tough.
Location: Expensive to get from the airport to the hotel, although it looks as if you could walk there from the map. Would be great to have a free shuttle
Very modern facilities, helpful and pleasant staff.
for Everyoneby A verified traveler from Texas
Quiet hotel convenient to HeathrowPosted Aug 25, 2014
Pros: Quiet; proximity to airport.
Cons: No comment
Location: Not applicabnle
Reception was efficient although very busy late on a Sunday evening; the room was clean and quiet despite the proximity to the airport. Staff were friendly and helpful. The included breakfast was outstanding. I recommend it.
by A verified traveler
tiredPosted Aug 23, 2014
Pros: Cheap and very helpful staff
Cons: Very tired in rooms and corridors. This place needs a bit of TLC
Location: Close to airport
THe night before we stayed at another hotel near by for the same price. It was far superior. The Park Inn.
for Everyoneby A verified traveler
Convenient locationPosted Aug 21, 2014
Comfortable stay for a late arrival into Heathrow.
for Everyoneby A verified traveler from Virginia, USA
Clean and conveniently locatedPosted Aug 18, 2014
The rooms are tiny, but clean, affordable, and reasonably comfortable. The hotel is very close to the airport on the main "hotel strip", just at the edge of the free zone for local buses.