Ratings based on 731 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from 京都市

地下鉄から近く便利なホテル

Posted Jun 27, 2015
ロンドン大学で仕事があり利用しました。地下鉄の駅から近くて、とても便利です。部屋は標準的なビジネスホテルといった感じでしょうか。物価の高いロンドンで、この価格なら満足だと思います。
4 out of 5
Recommended
for Couples
by A verified traveler from Yorkshire

Well situated Hotel

Posted Jun 16, 2015
Pros: Staff were all helpful and friendly. Our room was clean and tidy with comfortable beds. Wide choice of food at breakfast to suit most pallets.
Cons: One of the light bulbs in our bathroom wasn't working. Perhaps this could have been checked and replaced before our arrval.
Location: See above.
The Hotel is within easy walking distance of 3 main line railway stations and very close (150m approx.) to the nearest Underground station.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

A hidden gem

Posted Jun 14, 2015
I feel like I have discovered a hidden gem in a busy city like London amazing staff amazing hotel a stones throw from all the major attractions and an Ncp car park next door for only £2 per hour £17 for the day means driving to the hotel isn't costly ..
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

Could not pass for the price and location

Posted Jun 10, 2015
Pros: It's all about location, location, location! Hotel had lift and AC -- something almost unheard of in the price range!
Cons: An iron and mini safe would be nice additions.
Location: Literally two minutes to Russell Square! Ten to fifteen minute walk to musicals and plays. Get an Oyster card and explore city from the tube!
It was a pleasant hotel. It was clean, the staff was polite, and with the price deal from Expedia, I couldn't pass knowing that it was literally steps from Russell Square tube, Russell Square and all types of grocers, pubs, and restaurants nearby within just a 2 minute walk from the main entrance. My only concern was there was a rumbling sound in my room that seemed to start early morning and end late at night. The noise seemed to coincide with the hours of the tube. It was not jarring, but I did buy earplugs so I could fall asleep in the evening.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Great hotel.

Posted Jun 3, 2015
Great hotel. Central location. Extremely pleasant helpful staff. Very well run and extremely clean. Would not hesitate to recommend to friends.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

申し分ないホテルでした

Posted May 31, 2015
Pros: 立地条件OK,ベッドがOK,朝食OK
Cons: ホテル内のWi-FIは電波が弱く,速度が遅い.ネット予約が取れる時代では,レストランや観光ツアー予約がとりにくい.冷蔵庫がほしい
Location: 大英博物館までは,徒歩で問題なし.キングストーン駅でハリーポッターが好きなら写真名所があり.
ほとんど問題なく,快適でした.問題点をあげるなら,部屋の入室口の電機が消えたり,ついたりしていたが,電球の交換は4日間の間にされなかった.昼間はほとんど部屋にいないので,夜間もデスク前にいると気にはならないが,ベッドで休む時には光が目に入るのでの寝にくい. ホテル内のWi-FIは電波が弱く,速度が遅い.ネット予約が取れる時代では,予約がとりにくい.これが一番残念だった.もし贅沢をいえるなら冷蔵庫があればうれしかった. 部屋の清掃も行き届いている.お湯も出る,清潔,きれい,電源の数も OK.部屋もカード式,部屋の金庫もシンプル,ラッセルスクエアーの駅からも近い.問題なし.ロンドンのホテル相場が高いので日本と比較は単純にはできない
4 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham

Good location well soundproofed

Posted May 10, 2015
Good breakfast. TV options good efficient staff. Location good for transport links British Museum and British Library and UCL
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Great location

Posted May 9, 2015
Nothing to complain about has everything you need and is in a great location for a trip to the capital . The rooms were a it small but who cares . The room was to a good standard clean and comfortable and is about a 30 second walk to the tube . Had a drink in the bar and was gutted when I seen the food being brought out and it looked nice but we had already eaten and payed twice the price . Would definitely stay again if I Eason London
5 out of 5
Recommended
for Everyone
by A verified traveler from St Catharines, Ont. Canada

Convenient for travel and sightseeing in London

Posted Apr 25, 2015
Pros: Please see above comments.
Cons: Unable to answer this question.
Location: 1 block from Russell Square, 2 blocks from British Museum. Walking distance to Oxford Street for shopping or 1 block to bus stop for Marble Arch.
Check-in was fast and efficient and conducted by courteous and friendly staff. Location was within 1 block of Russell Square & tube station, British Museum and other attractions. Breakfast Buffet offered a good variety of both Continental and British hot/cold items. Staff helpful and pleasant and assisted with theatre and sightseeing items. Room was spotless, linens clean and fresh and bathroom facilities in good working order. Will go back to this hotel and heartily recommend it to other travellers.
Comment from Hotel Management
Apr 29, 2015 by M. Beard, Hotel Management
Dear Guest, Thank you for your comments and feedback. Kind Regards Matthew Beard General Manager
Comment from Hotel Management
Apr 29, 2015 by M. Beard, Hotel Management
Dear Guest, Thank you for your comments and feedback. Kind Regards Matthew Beard General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Lightwater

Excellent location

Posted Apr 20, 2015
Pros: Great location
Cons: Some staff at breakfast were lovely but the lady who showed us to our table did not explain the procedure and no one asked us what we wanted to drink.
Location: Very close to Russell Square tube station, also Waitrose, Sainsburys local and Tesco Express within 100 metres. Several pubs also very close.
Nice hotel, within 100 metres of Russell Square tube station. Next door there is a pub and across the street, behind a block of flats is a small shopping centre with Waitrose, Sainsburys local and various other retail stores. The hotel room was a reasonable size, with a small bathroom, wardrobe, desk, tv and 8 power sockets around the room. I would definitely stay again.
Comment from Hotel Management
Apr 22, 2015 by M.Beard, Hotel Management
Dear Guest, Thank you for submitting a review about our Hotel. We are indeed lucky to be located so centrally, with the tube station just around the corner it is easy to get around London. We look forward welcoming you back. Kind Regards Matthew Beard General Manager