Ratings based on 967 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom norwich

Free bus No.285 and No.111 from Heathrow airport

Posted Dec 26, 2014
The entrance is a bit hard to find from the bus station. The Internet is not free and room is clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Exeter, Devon, UK

Nicely sound proofed but noises in room!

Posted Dec 18, 2014
Pros: Cleanliness, comfort, and easy, quick access to airport. Took free shuttle from the corner near by rather than pay for hotel shuttle.
Cons: Noises of plumbing and breakfast rates.
Location: Only there to access airport so not sure about area. Did notice a coffee shop around the corner. Very easy access to airport. Just across the airfield
The hotel was pleasant and comfortable with good sound proofing for planes very near by. There was however some sort of plumbing or air conditioning system that gurgled at me every 15 minutes,. This made sleep very difficult. Buffet breakfast very expensive at £16, though you could get the sme food for half the price in the bar which seemed a bit of a scam.
Comment from Hotel Management
Dec 23, 2014 by Sharad Rekhi, Hotel Management
Dear Traveler, thank you very much for your feedback, I am very pleased to hear that you had a pleasant and comfortable stay at Th Holiday Inn Heathrow. In regards with breakfast pricing they are set in accordance to the competition within the area however there is an ala carte option available which makes the breakfast price cheaper. We are in the process of upgrading our air conditioning system within the hotel so the noise you had experienced which made it difficult for you to sleep for which I apologize would no longer exist. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sverige

Fint hotell

Posted Dec 16, 2014
Fint hotell och enkel att hitta då det dessutom fanns en freebus (gratis buss) till hotellet från flygplatsen. Väldigt modernt och mysigt rum. Finns en Mc Donalds 5 min ifrån och tåg från flygplatsen in till Piccadilly Circus, city.
Comment from Hotel Management
Dec 23, 2014 by Sharad Rekhi, Hotel Management
Dear Nat, Thank You very much for your feedback, I am very pleased to hear that our hotel was located at a convenient location as per your needs. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
5 out of 5
Recommended
for Students
by A verified travelerfrom Berkeley CA

Airport Convenience & Excellent Service

Posted Dec 16, 2014
Pros: convenience to airport, wireless internet
Cons: would have loved to have Sky Sports on the TV!
Location: free public transit to Heathrow central bus station, and from there you can take the Tube into London proper
I stayed here the night before an early-morning flight. I found getting to and from the airport quite convenient with the shuttle bus. All the staff were super-courteous and helpful, the wireless internet worked spotlessly, and dinner at the hotel bar was tasty although expensive. I ordered room service dessert, and although the wrong one arrived the first time, the staff member promptly returned with the one I'd ordered. I'd gladly stay here again.
Comment from Hotel Management
Dec 23, 2014 by Sharad Rekhi, Hotel Management
Dear Studentraveler, Thank You very much for your feedback, I am very pleased to hear that you had a comfortable and a relaxing stay and you had made full use of all the dining facilities available. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Cheap Airport Hotel

Posted Dec 15, 2014
Nice airport hotel, booked the room for GBP 45, which is very reasonable. Easy to use shuttle GBP 4, to the main terminals.
Comment from Hotel Management
Dec 17, 2014 by Sharad Rekhi, Hotel Management
Dear Traveler, Thank You very much for your feedback, I am delighted to hear that you had a comfortable stay at The Holiday Inn Heathrow. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 out of 5
by A verified travelerfrom Miami

Terrible

Posted Dec 13, 2014
The Room it was dirty, the bed is to much bad, they has a party and I call to the reception and do not answer, many times.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to Heathrow, a little old but clean enough

Posted Dec 10, 2014
Check in was fine. Bar and restaurant staff very nice. Hiccup: since the hot water ran out and we had a really early flight to catch, we called downstairs and complained. Mind you, it's 6 am, 3 degrees outside, December. Guy at reception said he'd find us a room to shower in but we literally had less than an hour to do everything before we left so we asked for a discount on our bill. After much haggling I finally had to put my foot down, and he reluctantly agreed to comp our breakfast. I went upstairs earlier to go pick up my phone and I'm almost sure he tried to go into our rooms to see if we were telling the truth. Apart from that, the stay was fine. Pointer: elevators are super old.l, and don't work in one of the buildings. The newest building is for executive suites, so try to get those.
2 out of 5
by A verified traveler

Close to airport

Posted Dec 3, 2014
Worst hotel that I have ever stayed in. The only good thing about it was the distance to Heathrow. The staff were mediocre at best. And the cleanliness was terrible. I would recommend avoiding this hotel for the foreseeable future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wales

Posted Dec 1, 2014
Excellent location, clean comfortable rooms, helpful staff. I highly recommend this hotel & location.
Comment from Hotel Management
Dec 4, 2014 by Sharad Rekhi, Hotel Management
Dear Jane, Thank You very much for your feedback, I am very pleased to hear that hotel was located at a convenient location as per your convenience and you had a comfortable room in duration of your stay. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2014
I stayed for 3 nights. Before I booked the hotel I read the reviews and to be honest I was a bit skeptic to see some very poor reviews on the hotel; however, I decided to book anyway since the positive reviews outweighed the negative ones. I had a pleasant stay and the room was very comfortable.
Comment from Hotel Management
Dec 2, 2014 by Sharad Rekhi, Hotel Management
Dear Traveler, Thank you very much for your feedback, I am very pleased to hear that you had a comfortable and a pleasant stay. We look forward upon welcoming you again in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager