Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful staff!!!

Posted May 20, 2015
Pros: The staff made the stay and the spa was very nice and clean
Cons: Add a desk in the room for computer work and better lightning in the room!!!!
Location: Shopping all around the hotel, many nice restaurants, Ripley's believe it or not museum
Nice hotel with very friendly staff from all over the world. Many famous landmarks close by
5 out of 5
Recommended
for Everyone
by A verified travelerfrom stavanger

Fantastisk luksushotell midt i smørøyet av London.

Posted Apr 27, 2015
Bedre service skal du lete lenge etter. Nydelige rom, gratis inngang i spa og fantastisk beliggenhet. Her kan du nyte livet, en deilig middag og en afternoontea i viktorianske omgivelser. Her føler du deg som en kongelig.
5 out of 5
Recommended
for Everyone
by A verified traveler

Holiday in London

Posted Apr 1, 2015
I like it, nice busy area, excellent access to all services...
3 out of 5
Recommended
for Everyone
by A verified traveler

room booked had maintenance next door hammering,

Posted Mar 12, 2015
Had to pay an extra £300 for upgrade as no like for like rooms available; they tried to put us in room next door to room undergoing maintenance, marble floor replacement drilling and hammering!!! Not what expected or experienced before - may not encourage us to stay again
5 out of 5
Recommended
for Business Travelers
by Nir

This traveler left a rating score only Posted Feb 15, 2015 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Nir

This traveler left a rating score only Posted Feb 13, 2015 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by mariafrom Sao Paulo

Excelente

Posted Feb 7, 2015 on Hotels.com
Otima localizacao, servico impecavel e quarto muito confortavel
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel

Posted Jan 28, 2015
Pros: Renovated and wll located
Location: Fantastic Location, very central and just across the most famous stores in London.
Very nice Hotel in a conveniente location just across the most famous stores in London.
5 out of 5
Recommended
for Couples
by per håkonfrom Oslo

Excellent

Posted Jan 27, 2015 on Hotels.com
Excellent hotel with excellent service - great location. If you want the best service with very beatiful and modern rooms - this is the place. We will go there again for sure.
5 out of 5
Recommended
for Families
by Helenefrom Stockholm

Vänligt lyxigt och centralt

Posted Jan 10, 2015 on Hotels.com
Vi spenderade en härlig semester två vuxna o ett barn på detta mkt fina hotell som erbjöd grymt bra service och snygg inredning på bästa läge i stan.