Ratings based on 1,174 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from N.Ireland
Nice hotel in a very nice area.Posted Jul 26, 2014
Pros: It's a pleasant hotel with helpful concierge. A waitress named Ngu went out of her way to serve us, good to see old fashioned good manners.
Cons: Stop this nonsense of waiting until arrival to offer upgrades.
Location: Excellent location with the nearby Bloomsbury centre. Supermarkets and a few nice pubs and restaurants.
Like a lot of hotels in the greater London area, on arrival you are asked if you want an upgrade. This is unfortunately common practice and to mind somewhat underhand. It would appear that a standard room is not up to much but getting an upgrade will enhance your stay to such an extent that you feel you will be treated like a Lord. When you are standing at reception and upgrade is offered you are unlikely to go to another hotel.
for Everyoneby A verified traveler from Grand Rapids, MI
Great hotel to begin our stay in London. CentralPosted Jul 24, 2014
Pros: Great location. Elegant yet comfortable
Very comfortable yet elegant facility. enjoyed our stay. Beautiful building. Lounge service a little slow
for Everyoneby A verified traveler from West Midlands, UK
Short stay in LondonPosted Jul 22, 2014
Chose to stay at this hotel based on location and proximity to where we needed to be. Being very central, just off covent garden, appealed and we found the hotel with relative ease from Euston. When we arrived, staff were friendly and very accommodating, the building itself is stunning. Our room was a standard double, spacious enough for a single nights stay, facilities are good. The bathroom was clean, sink a little small, clean bed linen and very comfy pillows! The only downside for me was the single glazing, leading to audible road noise, although this is to be expected in a building of it's age. Never the less, pleasant stay in a beautiful city! Would recommend and likely to stay at Hotel Russell in the future.
for Everyoneby A verified traveler from Edmonton
Charming hotel in the middle of LondonPosted Jul 17, 2014
Pros: How beautiful it was. They also had blackout curtains in the rooms so you could sleep in if you wanted to.
Cons: The internet prices for sure.
Location: Right beside a tube station. Brunswick centre was nearby so one could buy snacks, clothes, and dinner there as well. British Museum as well.
It was a beautiful hotel from the outside and as a last minute reservation, relatively affordable. The room itself was great and the bathroom had a full tub. It was all very clean as well. The bed was on wheels for some reason and I would end up pushing it around every time I sat down but that was a minor problem. High speed internet costs 15 pounds a day which was extravagantly expensive but there are lots of free wifi spots (coffee shops, restaurants, etc.) nearby. You can also get one hour of free internet every four hours. It's a little slower but if you're in a bind it works well. It was also per device so between my laptop, my iPad, and my iPhone, it was three free hours every four! The concierge was wonderfully helpful.
for Business Travelersby A verified traveler
overnight stayPosted Jul 15, 2014
Cons: couple more milk cartons jn room
It was clean, comfortable and in a good location. Too busy to write more in this section
for Everyoneby A verified traveler from Sopot, Poland
Posted Jul 15, 2014
Pros: Good location
Good location above all, small but pleasing room, Bloomsbury neighborhood, nearby British musem.
by A verified traveler
This hotel is not as good as before.Posted Jul 10, 2014
Pros: I don't like this hotel anymore.
I stayed at this hotel many times, but I'm unsatisfied with their service and facility in my recent stays. There was a huge noise from some party in the hotel, and it was uncomfortable. Card keys often had problems, and the receptionist never answered my call from the room. I used to like this hotel, but will not stay at this hotel ever again.
for Everyoneby A verified traveler from Portsmouth, England
Great Hotel, Good LocationPosted Jul 9, 2014
We only stayed here for 1 night in a standard double room, which was very comfortable. The staff were very friendly & helpful. Its a large hotel and was very busy at breakfast time and felt a bit like a canteen, but the food & service was very good.
by A verified traveler
Grand building but tatty room and v v expensivePosted Jul 9, 2014
Great staff and a nice old building but room had peeling paint and for 159gbp for a single room I expected a lot more bang for my buck.
for Everyoneby A verified traveler from Seattle, WA
Convenient charming hotel in Central LondonPosted Jul 7, 2014
Pros: The location and the friendly staff.
Cons: Little more clarity about whether breakfast was included in pre-booking but that was minor
Location: British Museum, Bloomsbury, short tube ride to theatreland, Piccadilly Circus, Oxford street shopping
I've travelled to London a number of times and have stayed at many hotels. My usual go-to place in London got too expensive for me, so I switched to Hotel Russell based on other's reviews of the place. Thanks previous reviewers! I got a great experience from following your recommendations, so I hope you will follow mine. First, location. Very convenient; 5 minutes walk from the British Museum and Bloomsbury and from Russell Square underground stop. Remember that you are in an urban environment; some street noise is to be expected but the room were fairly soundproofed and very, very comfortable. And the room itself was very clean and although not extremely large (I had a single twin) had everything you needed, including an electric kettle with coffee and tea making supplies provided. Toiletries provided in the bathroom but no hair dryer. The breakfast in the onsite restaurant was good; the food was tasty and non-greasy (trust me, sometimes that is not the case in a lot of British B&Bs), and there were choices for all sorts of different diets, including good vegetarian options. Coffee was *okay* but I am a coffee snob from Seattle so you could expect that sort of rating from me. Tea was fabulous, as you might expect from an English hotel. All in all, I have to say that I've found my new go-to hotel in central London. I would stay here again without hesitation.