Ratings based on 1,010 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value for London

Posted Apr 19, 2014
Pros: I liked that it exceeded my expectations in terms of value. I've paid far more in London for far worse accommodation through going for the big name.
Location: Very handy for Great Ormond Street and Russell Square
Two superior twins for a family for a modest total cost. I was expecting something far less grand, but the rooms were large and well-equipped and the staff couldn't be more helpful.
4 out of 5
Recommended
for Everyone
by thornton

Good hotel and goodlocation

Posted Apr 17, 2014
Would visit again as good location and clean comfortable hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location and friendly

Posted Apr 16, 2014
Nice welcoming the room was quite comfortable apart from one of the windows didn't close properly. The bathroom door is a glass one which means that during the night if you use the bathroom the light bothers the one sleeping. A drawback is no wifi ! Difficult to accept these days:( .
5 out of 5
Recommended
for Everyone
by Nancy from London, Canada

Great Hotel in Bloomsbury

Posted Apr 15, 2014
Pros: Good-quality furnishings, comfort, size of room, Victorian character, the dragon on the staircase.
Cons: The only flaw was too-hot water in our shower. The cold tap/valve seemed to be turned too low.
Location: We love Bloomsbury and the British Museum. We love to walk in the neighbourhood, and find nearby restaurants and shops.
We had a large, comfortable room with a king-size bed. It was luxurious by Bloomsbury standards. The hotel itself has architectural character and has been renovated and maintained extremely well. We will stay there again.
3 out of 5
Recommended
for Everyone
by Peter from Yorkshire

Central hotel with good transport connections

Posted Apr 15, 2014
Pros: The hotel is well sited, is an attractive building, has good staff, and is close to car parking.
Cons: The buffet breakfast needs refreshing more often.
Location: You are surrounded by transport options and you are near the British Museum.
The room was good, clean, if a little small. The buffet breakfast was not very good and we had to queue for about 7 minutes.
4 out of 5
Recommended
for Everyone
by keechie from deal kent

quiter part of town to wake up in.

Posted Apr 13, 2014
Pros: Location
Cons: The hotel is fine for the money.
Location: Location is great close to the covent garden area for retail therapy
for one night this hotel was close enough to central london without the husssle and bussle,was refreshing to waske up and go for breakfast in the park close by.
4 out of 5
Recommended
for Everyone
by Patrick from NYC

Cumbersome, but would stay there again.

Posted Apr 10, 2014
Pros: Location, Price, Cleanliness
Cons: Streamlining check in and check out. The staff several times had to "go in the back" to [I guess?] ask for a supervisors approval on things.
Location: Great. West End Shows, Pubs, Shopping
The hotel is in a great, quiet area of the city, but VERY close to lots of other great neighborhoods (shows, pubs, shopping, etc). Checkin (and checkout) were a bit cumbersome as they asked if we wanted to upgrade - and we did - and then they gave us keys to the lesser room - so we had to go back down and start the process over. At checkout they charged us for breakfast, even though at check in THEY were the ones that told us it was included. The internet was VERY fast (I had to work a little while on vacation). I would stay there again, I would just keep VERY on top of the charges and making sure you're getting what you pay for. Also, and this has NEVER happened to me while traveling - but there wasn't good cold water in the shower, lol - like we couldn't get a NOT hot shower. #FirstWorldProblems
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Terrific location

Posted Apr 8, 2014
Pros: Location and grandeur (Victoriana)
Cons: Flexibility about check in.
Location: terrific - just across from the British Museum and in the heart of Bloomsbury.
I would have liked an earlier check in (I arrived 8am) and while I knew that it would not be until late am or middayish they kept me waiting until the 2:00pm deadline (the room was obviously ready before 2:00). (All they did was off me 50 upgrade at midday -- which I declined. A little more flexibility would have been helpful.
4 out of 5
Recommended
for Everyone
by travelbugging from Edinburgh

Excellent comfort and facilities for price paid

Posted Apr 1, 2014
Pros: Price for central location Room comfort and amenity Staff efficency and helpfulness
Location: Great central location next to Russell square tube - good collection of restaurants and shops near but and also very easy to take bus to centre
Right from checkin to departure I found the staff all very friendly and very helpful. Despite booking a single room I would say it was excellent comfort and facilities for price paid at such a central location
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel near British Museum, Park and shopping

Posted Mar 23, 2014
Pros: Everything.
Cons: Should provide Wi-fi, but Starbucks around corner with free Wi-fi.
I've heard there are some small rooms without great views, so you might spend a few extra dollars for upgrade. We got lucky and had a fabulous room with 15 foot ceilings, king bed, and a fantastic view of Russell Square Park from the 5th floor. Couldn't have had a better hotel in a better location ! Tube stop 100 yds away, British Museum 500 yds, British Library 1000 yds. Starbucks, groceries, sandwich shops 125 yds away ! Oxford Street shopping half a mile. Classic Irish Pub around corner. Can't say enough !