Ratings based on 2,140 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ottawa, ON

Nice hotel close to everywhere

Posted May 20, 2015
Pros: Location
Location: Very close to British Museum. About 15 minutes walk to the city center.
It was very nice hotel. I got a cute single room. The staff are very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
I enjoyed this hotel stay immensely it was great the only thing I would ask for next time is towels as I had to re use and wash my towel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Berlin

ein sehr viktorianisches Hotel

Posted May 18, 2015
Pros: die Freundlichkeit des Personals - auch die Empfehlungen der Concierge waren wirklich gut!
Cons: die Fenster sollten mal wieder geputzt sein
Location: die Lage ist gut, direkt an einem Park und die Underground ist gleich um die Ecke
der Service war sehr aufmerksam und hilfreich - das englische Frühstück englisch
1 out of 5
by A verified traveler

Grote feesten in hotel Russel

Posted May 14, 2015
Pros: Klassiek uiterlijk en interieur.
Het hotel dreunt van de feesten tot diep in de nacht die gehouden worden in een onder de kamers gelegen ruimte. Geen aanrader, tenzij je bent uitgenodigd... Verkeerde voorlichting aan de receptie over prijs van ontbijt doet de kosten onaangenaam oplopen, Oppassen dus!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent position for university.

Posted May 8, 2015
Our stay at the russell hotel made my daughter's graduation even more special!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2015
Overall excellent. Staff rather diffident, though, or if not diffident, ingratiaing.
4 out of 5
Recommended
for Everyone
by A verified traveler

駅が近くて便利でした

Posted May 5, 2015
地下鉄の駅からすぐで観光に便利で、近くにはスーパーもありました。部屋は広くて、バスルームも広くて快適でした。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom kingham

Good location for Eurostar

Posted May 5, 2015
Location was good for travel arrangements & socialising with friends
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southern California

Wonderful historical look and feel.

Posted May 4, 2015
Pros: Period style.
Cons: Nothing I can think of.
Location: Excellent central location - near Tube stops that provided easy access to everything in London!
All good. But I don't like being hounded by this survey set-up for more comments than I care to offer!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sunderland

Excellent hotel and good location.

Posted Apr 28, 2015
Pros: The facilities and staff were excellent.
Cons: Nothing we saw.
Location: Well placed for British Museum, theatres and Kings Cross station. There are a wide choice of restaurants and bars nearby. Those we tried were v good.
From check in to check out all the hotel staff were superb. We were always met with a smile and attended to in a friendly efficient manner.