Ratings based on 1,932 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Warks

Fabulous hotel, brilliant location

Posted Mar 2, 2015
Just back from a brilliant weekend away! Would reccomend this hotel to everyone, perfect location and pleasant friendly staff!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Great location and very good value for money, considering London prices
2 out of 5
Recommended
for Everyone
by A verified traveler

Prima Hotel met erg vriendelijk personeel.

Posted Mar 2, 2015
Ik vond het Hotel prima maar het personeel heel behulpzaam en erg vriendelijk en de ligging is Centraal.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Great hotel, disappointing room

Posted Feb 23, 2015
I've stayed at the Russell before and thoroughly enjoyed the experience. This time, however, my room seemed a little shabby for a 4-star property.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Beverley

Great for british museum

Posted Feb 22, 2015
Pros: The location. The bath room in the room. The view over the square.
Cons: The room was not ready when we arrived at three. More local information in room.
Location: We walked to the British Museum and the national gallery. There were a lot of restaurants and varied cuisines to choose from nearby.
The location was excellent and staff very helpful and friendly. The downstairs areas of the hotel were grand and the room was clean with plenty of hot water. There were one or two issues to do with this being an older hotel perhaps (heating in room not working, one lift not moving) but we had a great stay and thought it was good value. You can save on transport costs if you stay here..
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Great Staff. Great Price!

Posted Feb 22, 2015
Pros: Staff. Installations. Price. Location
Cons: The matress.
Location: British Museum. Underground Tube.
I am from the U.S. so I am used to larger rooms, however, this room - while small-- was exactly what I needed. In terms of location it is right by the tube and the British Museum. The staff was incredibly friendly. I am very pleased with the customer service and the help from the concierge. The bed was a little uncomfortable but I own a memory-foam mattress so if you don't mind regular mattresses, then you'll be fine. The housekeeping was prompt and they always did a great job. The building has a vintage feel to it and it is environment-friendly. This was a last minute-booking for me and I am glad I found this hotel. It was incredibly affordable and convenient. I would definitely stay there again as I very much appreciated the staff's friendliness.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Partenstein

Hotel im klassischen englischen Stil

Posted Feb 18, 2015
Pros: Der Baustil und das Frühstücksbuffet.
Cons: Nein!
Location: Das Hotel liegt am Russel Square, die Tube ist um die Ecke. Zur Oxford Street sind es 10 Minuten zu Fuß, Covent Garden ähnlich.
Wir waren auf einem Kurztrip (24 Stunden) in London. Hauptsächlich zum Shoppen.
5 out of 5
Recommended
for Everyone
by A verified traveler

British comfort !

Posted Feb 15, 2015
Pros: L'architecture intérieure
Location: Calme. Station de métro à proximité
Très bon accueil ! Chambre agréable (single). Un bémol : la chambre donnait sur la cour intérieure avec bruit de clilm'. Mais, c'était très supportable
4 out of 5
Recommended
for Everyone
by A verified traveler

Confort à l'anglaise

Posted Feb 15, 2015
Pros: Le confort général, la wifi entièrement gratuite, le nécessaire mis à disposition dans les chambres pour prendre le thé ou le café.
Cons: Les fenêtres mériteraient un double vitrage
De passage à Londres j'ai eu l'occasion de tester cet hôtel. Particulièrement bien situé (proche de la gare St-Pancras, du métro et des centres d'intérêts), facile d'accès, le bâtiment est impressionnant par son architecture. A l'intérieur le décor l'est tout autant. Les chambres simples sont de bonnes dimensions et correspondent à ce que l'on attend du confort à l'anglaise : moquette épaisse, mobilier, literie, ...
5 out of 5
Recommended
for Everyone
by A verified traveler

London weekend

Posted Feb 15, 2015
Pros: All round very good.
Cons: Breakfast should be included in the cost, it is too expensive.
Nice clean hotel, walking distance of west end, staff very friendly.