Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Great rooms and staff

Posted Jun 22, 2015
Great location, walking distance from iconic landmarks. Overall the staff have been very accommodating and helpful, as you would expect at this price
4 out of 5
Recommended
for Everyone
by A verified traveler from New Forest

Good central position

Posted May 14, 2015
This is the second time I've used this hotel. It has a nice feel about the place & I found the staff very friendly , accommodating & with s good sense of humour.
5 out of 5
Recommended
for Everyone
by A verified traveler

An awesome hotel

Posted May 11, 2015
The staff were very friendly and great customer service skills
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2015
It's an ok hotel...does most things well, but for a 5 star hotel, the poor room service and wait for a table at breakfast were not acceptable
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Bristol

A first class hotel at a first-class price!

Posted Apr 26, 2015
Pros: Very helpful staff, breakfast was excellent -- if expensive, bed very comfortable, room a good temperature.
Cons: A fair amount of late-night noise coming through the door was annoying and disturbing. Would also have liked more choice in drinks available in room.
Location: Location is right on Hyde Park Corner, which was exactly what we wanted.for this trip.
A very comfortable room in a luxurious hotel, but that's what one would expect at the price. This is not a place for people on a budget. We chose it because of its location -- immediately adjacent to an event we were attending -- but would probably not do so again without such a compelling reason.
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

good location

Posted Apr 19, 2015
Pros: location
very good location,just nearby the park and walk-distance to commercial area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Qatar

Cannot recommend enough

Posted Apr 16, 2015
Hotel was amazing. Room was gorgeous, extremely attentive staff who go out of their way to make your stay perfect, location was perfect and food was scrumptious. Look forward to staying there again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from E

Great location

Posted Mar 15, 2015
The Staff were impeccably presented, upgraded us to a suite on arrival and offered us a late checkout which we happily accepted! The room was clean and very comfortable overlooking Hyde Park Corner and surprisingly quiet!! A flat screen tv, docking station and free wifi also in the room. Location was within striking distance of Oxford street and Piccadilly Circus and a great base for the west End. Would definitely go back again!
4 out of 5
Recommended
for Couples
by leo from dorset

A lovely overnight stay.

Posted Feb 28, 2015 on Hotels
Very pleasant hotel. Friendly staff, good upgraded room and in a very good location right on Hyde Park. Thoroughly enjoyed our brief visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Great location

Posted Feb 24, 2015
Great hotel, great location. Theo Randall's restaurant at the hotel is superb and a must to attend!