Ratings based on 297 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom E
Great locationPosted Mar 15, 2015
The Staff were impeccably presented, upgraded us to a suite on arrival and offered us a late checkout which we happily accepted! The room was clean and very comfortable overlooking Hyde Park Corner and surprisingly quiet!! A flat screen tv, docking station and free wifi also in the room. Location was within striking distance of Oxford street and Piccadilly Circus and a great base for the west End. Would definitely go back again!
for Everyoneby A verified travelerfrom scotland
Great locationPosted Feb 24, 2015
Great hotel, great location. Theo Randall's restaurant at the hotel is superb and a must to attend!
for Everyoneby A verified travelerfrom nottingham
SuperbPosted Feb 10, 2015
This iconic hotel is superbly located , bright, clean and staffed by warm friendly professional people Nothing was too much trouble and it made us feel very welcome , comfortable , even pampered . I would recommend this hotel to everyone
for Everyoneby A verified traveler
Posted Feb 8, 2015
The staff were so friendly and went above and beyond for us, we felt very special.
for Familiesby A verified travelerfrom MEXICO
Vacaciones de NavidadPosted Jan 5, 2015
Pros: la ubicación
Cons: las camas
Location: todo está muy accesible
Todo estuvo excelente pero me parece que un hotel de ese nivel no provea de agua sin costo a los huéspedes, obligando a que uno consuma la del servibar, eso está pesimo respecto a la tarifa de hotel que se paga
for Everyoneby A verified travelerfrom London
Intercontinental Park Lane, LondonPosted Dec 29, 2014
Pros: Location. Service. Facilities.
First class service as you'd expect from this behemoth of Park Lane. Attentive staff who were only too happy to serve your every need. Would recommend for weekend shopping trip to London.
for Business Travelersby anoopfrom Delhi
Most comfortable room with a view in LondonPosted Dec 23, 2014 on Hotels.com
Was extremely happy with my stay.Excellent room very kind and caring staff.
for Everyoneby A verified travelerfrom Merseyside
Brilliant location for winter wonderlandPosted Dec 13, 2014
Pros: Lovely relaxed atmosphere, not pompous in any way. All the staff had a genuine smile.
Cons: Both mornings we had to queue for breakfast.
Location: Ideal situation for this particular visit. Christmas treat with family for Winter Wonderland. Shops were close enough and plenty of restaurants.
Everything one would expect, only there for two nights but would not stay anywhere else.
for Familiesby michael
Posted Dec 2, 2014 on Hotels.com
for Familiesby Carolinefrom Lincolnshire
Great Weekend GetawayPosted Dec 2, 2014 on Hotels.com
We wanted a weekend in London and chose the hotel because of its proximity to Winter Wonderland. From check in to check out our stay was brilliant. Staff were extremely polite and helpful. Food was excellent!