Ratings based on 302 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Bristol

A first class hotel at a first-class price!

Posted Apr 26, 2015
Pros: Very helpful staff, breakfast was excellent -- if expensive, bed very comfortable, room a good temperature.
Cons: A fair amount of late-night noise coming through the door was annoying and disturbing. Would also have liked more choice in drinks available in room.
Location: Location is right on Hyde Park Corner, which was exactly what we wanted.for this trip.
A very comfortable room in a luxurious hotel, but that's what one would expect at the price. This is not a place for people on a budget. We chose it because of its location -- immediately adjacent to an event we were attending -- but would probably not do so again without such a compelling reason.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ny

good location

Posted Apr 19, 2015
Pros: location
very good location,just nearby the park and walk-distance to commercial area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Qatar

Cannot recommend enough

Posted Apr 16, 2015
Hotel was amazing. Room was gorgeous, extremely attentive staff who go out of their way to make your stay perfect, location was perfect and food was scrumptious. Look forward to staying there again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom E

Great location

Posted Mar 15, 2015
The Staff were impeccably presented, upgraded us to a suite on arrival and offered us a late checkout which we happily accepted! The room was clean and very comfortable overlooking Hyde Park Corner and surprisingly quiet!! A flat screen tv, docking station and free wifi also in the room. Location was within striking distance of Oxford street and Piccadilly Circus and a great base for the west End. Would definitely go back again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom scotland

Great location

Posted Feb 24, 2015
Great hotel, great location. Theo Randall's restaurant at the hotel is superb and a must to attend!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nottingham

Superb

Posted Feb 10, 2015
This iconic hotel is superbly located , bright, clean and staffed by warm friendly professional people Nothing was too much trouble and it made us feel very welcome , comfortable , even pampered . I would recommend this hotel to everyone
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2015
The staff were so friendly and went above and beyond for us, we felt very special.
2 out of 5
Recommended
for Families
by abdullafrom none

not satisfactory

Posted Jan 10, 2015 on Hotels.com
hotel down grad custmers for booked room class
4 out of 5
Recommended
for Families
by A verified travelerfrom MEXICO

Vacaciones de Navidad

Posted Jan 5, 2015
Pros: la ubicación
Cons: las camas
Location: todo está muy accesible
Todo estuvo excelente pero me parece que un hotel de ese nivel no provea de agua sin costo a los huéspedes, obligando a que uno consuma la del servibar, eso está pesimo respecto a la tarifa de hotel que se paga
5 out of 5
Recommended
for Families
by Marcelofrom Recife

Localização excelente

Posted Dec 29, 2014 on Hotels.com
Boa localização , atendimento excelente