Ratings based on 1,557 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Below Standards for Midrange Hotel

Posted Sep 20, 2014
I am not a picky traveler, but when I am paying midrange prices (approx. $100), I do not expect a room with strong paint fumes coming from the hallway, exceptionally slow service at the reception because it is understaffed and an extremely poor internet service that can only be upgraded for unreasonable cost. The staff were nice enough, though. The low ranking in that category is because there were too few of them at the reception, morning, afternoon and evening, not because they were ill-mannered. It may be that I simply hit this place at a bad time but I am not eager to return.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Close to airport

Posted Sep 17, 2014
Pros: Close by airport and can easily catch a bus into the airport.
Location: Came in late so did not have the chance to check around
We check in late and everything went smoothly. Room is clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to tube station

Posted Sep 17, 2014
Pros: Closeness to the underground station and airport terminal
one night stay ready for early start to the airport
5 out of 5
Recommended
for Everyone
by A verified traveler from B-ham

Nice Hotel ideal for Aircraft enthusiast

Posted Sep 17, 2014
Pros: The very safe and reasonably priced car park. Being an Aircraft enthusiast the location was good . Staff were always so helpful & ready to help.
Cons: Other than a fridge in the room, there was everything you could want or need.
Location: Location good for most peoples interests. It's just that London's sign posts/direction leave a lot to be desired :-)
Really pleasant room. Easy to use air conditioning.Good sound proofing. Bed really comfortable. Would have been nice to have fridge. Very well trained and helpful staff. Will most definitely be going again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2014
Good value for money. Easy access to Heathrow. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Heathrow Hotel

Posted Sep 16, 2014
Convenient to Heathrow airport and the underground. Seem fine with checking in a bit early, which is nice after a trans-atlantic flight. Basic comfortable room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great overnight at the airport

Posted Sep 15, 2014
Pros: Easy to get to.
Location: Nothing nearby.
Quiet with triple glassed windows. Minimal aircraft noise. Good location and easy to get there by taking the Piccadilly line to Hatton Cross , only one stop from LHR. Business hotel 5 minutes walk from the tube stop . Nothing neighborhood. Reception desk can be a bit slow for a business hotel.
3 out of 5
by A verified traveler from boston

Close but that's about it

Posted Sep 14, 2014
Positive: served fairly decent food until 11:00 PM Wifi worked well Negative: service in bar very slow Very difficult to adjust water temperature in shower. Impossible to stop shower from leaking out onto the floor.
4 out of 5
Recommended
for Other
by A verified traveler

Nice hotel convenient to Heathrow.

Posted Sep 12, 2014
Pros: Convenient location
Cons: See above about breakfast
Bar area nice, food well made. Would be nice to be able to pay less and not have full buffet breakfast as the only choice.
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Staff was excellent, hotel doing renovations.

Posted Sep 10, 2014
We had a smaller room at the beginning, but the staff was very accommodating getting a bigger room. Was an excellent stay and very good folks. Very nice hotel close to the airport and 1 block to the Hatton Cross line on the subway