Ratings based on 399 Verified Reviews
They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from Bay Area
Great value in London.
Posted Jan 7, 2013
Pros: Breakfast. Location.
Cons: Small room
Location: Terrific.
Small room, but it is London. Good location, very close to Tube St. Great breakfasts. Very clean.
5 out of 5
Recommended
for Everyone
by William from Marblehead, MA, USA
Great clean hotel to stay in London
Posted Jan 29, 2013
Pros: Free WiFi, comfortable décor and courteous staffs, superb breakfast and is free with the room. My wife's favorite is the heated bathroom floor
Cons: Not many drawers for storage in the room
Location: Located centrally within 1-2 minutes walk to underground with tubes connected to London.
The hotel is very convenient to Earl's Court underground which connects to everywhere within London. There are stores and restaurants just one street over. The hotel inside and outside appearance are clean. The décor is modern and comfortable. The morning breakfast is superb. The staffs are courteous. The room is clean though small. We loved our room as it overlooks over the beautiful backyard garden. My wife loves the hotel and definitely will consider to stay again if we visit London.
5 out of 5
Recommended
for Couples
by Carol from Long Beach, CA
Quiet & Comfortable
Posted Jan 28, 2013
Pros: Everything!!! Loved having USA converter in the bathroom.
Location: Pubs, gourmet burger restaurant (variety, friendly) within a block, laundry 2 blocks, coffee, bus stops, loved walking through the neighborhood.
Breakfast was awesome, close to all transportation, lift at this tube/underground station, a block from busy street so very quiet, loved our time here, good choices for restaurants. Loved walking around the neighborhood in the evenings.
5 out of 5
Recommended
for Everyone
by Molly from Kentucky, USA
Very nice hotel
Posted Jan 23, 2013
Pros: The breakfast was great and the hotel in general was a nice place to stay. Good location, too.
Location: Only a few minutes' walk to the Earls Court Tube Station. Close to a number of restaurants, coffee shops, and stores.
The hotel let us store our bags for a while until check-in time. The staff was friendly and a staff member helped us set up a trip to Stonehenge. The room was clean and neat. The complimentary breakfast was wonderful. The hotel has a nice garden, but it was too cold during our stay for us to use it. We enjoyed our stay very much.
4 out of 5
Recommended
for Everyone
by Sarah from NC
Great location, friendly service
Posted Jan 22, 2013
Pros: service of the staff
Cons: room was a little stuffy at night after turning air all the way down
Location: quiet street but still close to a lot of things, easy to find, safe to walk back after a late night. we just hopped on the tube to go where we needed
We were greeted by friendly staff from beginning to end. Great location on a quieter street with its own courtyard in back; but also close to Earl's Court Road with several restaurants and tube access. We were very thankful for the full breakfast that was included with our rate, it was okay taste-wise and the convenience of having it right there when we got ready to start our day was so great. The little hotel bar was nice with great bar service, especially the male bartender (Ruslan? I forget how he spells his name), always very friendly! Also, the front desk staff was helpful in booking a bus tour and a few others things for us. The place was perfect for what we were looking for!
5 out of 5
Recommended
for Everyone
by A verified traveler
Nice quiet neighborhood.
Posted Jan 20, 2013
This hotel is great the neighborhood is very quite, the staff is very friendly, and it's only about a two minute walk from a the Piccadilly Line. The breakfast buffet has a wide selection to choose from. My only complaint is maybe that the room is a bit small and the air conditioning does not work that well but these details are minor compared to all the positives that this hotel offers. I will definitely stay here again.
5 out of 5
Recommended
for Everyone
by Roy and Gwen from Aberdeen, Aberdeen City, UK
Ideal hotel for business or pleasure stay.
Posted Jan 17, 2013
Pros: Friendly, efficient service and marvellous buffet breakfast
Cons: Hotel bar prices were on the steep side
Location: Handy for Earls Court Tube and Kensington museums
This is an excellent hotel in a good location handy for Earls Court Tube. I couldn't fault the standard of service or the condition of the room etc. The buffet breakfast was also exceptional.
5 out of 5
Recommended
for Couples
by Al from Regina, SK, Canada
Wonderful location; exellent service
Posted Jan 13, 2013
Pros: The professional attitude and behaviour of the staff
Location: Excellent location for access to/from Heathrow airport and Westend productions as well as shopping from the nearby Earl's Court tube station.
I was impressed by the professional attitude of the staff. The bar staff were particularly friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler
Lovely hotel, close to Earls Court Tube stop
Posted Jan 13, 2013
Welcoming staff, immaculate accommodations, wide variety breakfast buffet, beautiful gardens, bar and restaurant on site.
4 out of 5
Recommended
for BusinessTravelers
by A verified traveler
Not the first time
Posted Jan 11, 2013
I love this place, no surprises, treat you very well, tube station is 2 minutes away, rooms are small like evey where in london