Ratings based on 283 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
3.0 Service & staff
2.3 Room comfort
2.2 Hotel condition
They paid and stayed.
by A verified travelerfrom North wales
Needs and upgrade quite shabby and toilets dirty.Posted Apr 11, 2015
Cons: Just having some pride may improve its feel. I would not say it was terrible just sad.
Location: Near to Hyde park and 10 mins walk from Tube stations
Toilets cleaned once a day so after 24 hours quite dirty. Called hotel to ask if we could leave luggage and they said yes - trailed across London to be told it had to be left in corridor - not even behind reception. Breakfast was poor quality food with no covers over bread etc. which meant flies had been on it. Milk was warm and only one cereal to choose from. Even though it was 20 outside heating was on and no way to turn it down as thermostat was broken. When I mentioned it to reception I received a curt response saying "I cant turn it down" It is was you pay for but such a shame that it is not looked after or cared about. No table lamp and two strip lights in the ceiling. TV high up on wall so difficult to watch even when sitting up on bed
for Getaway With Friendsby A verified traveler
Rapport qualité / prix correctPosted Jan 11, 2015 on Hotels.com
Dans l'ensemble le séjour à été correct
for Everyoneby A verified travelerfrom philadelphia, PA
Broom closetPosted Dec 23, 2014
one night mid-December, 3 people. Pros- very reasonable price, AMAZING location, safe, friendly staff, very accommodating and the shared bathroom is very clean. Cons- Expedia does not tell you that your room has a shared bathroom if you get the basic rooms! The rooms are more like broom closets even if they're "delux". So I would recommend this hotel but BEWARE you are getting what you pay for!
by A verified travelerfrom queretaro
No me gustoPosted Dec 13, 2014
Pros: El personal amable
Cons: Por lo que page, otros hoteles del mismo precio mucho mejores
Nada que ver con las fotos de la publicidad, muy apretadas la distribución en las habitaciones
for Couplesby Jonathan
Posted Dec 12, 2014 on Hotels.com
for Familiesby Emmafrom Anglesey
Disgusting hotel! DO NOT STAY HERE!Posted Dec 9, 2014 on Hotels.com
This hotel is a hovel!! Dirty!!! Filthy Pitt!! We checked out two days early because it was awful... Shower in your room? Yes literally plonked in the middle of the room! Not in a separate room! Dirty toilets... No handwashing sink in the shared toilet! Smells damp... This hotel would not even pass as a hostel! DO NOT STAY HERE!!!!!
for Couplesby A verified traveler
Bad hotel, good locationPosted Nov 21, 2014 on Hotels.com
Very nice location of the Hotel. We had reserved a room with a double bed, but got a two single-bed room, with no possibility to change the room or the arrangement of the two beds. There is only one shower in the entire hotel. We will not return to this hotel.
for Business Travelersby Danielfrom Stockholm
Oförglömlig hotellupplevelsePosted Nov 17, 2014 on Hotels.com
Boka detta hotell i sista minuten då jag bodde på ett annat hotell jag bara hade två nätter på. Kom in i foaeén och kände först att de här är väll ett ok Londonhotell. Fick rummet högst upp m egen dusch och ett dubbelrum , jippi tänkte jag tills kag insåg att de inte fanns hinns med min jätteväska. Bara att börja konka då tänkte jag, gick upp för den smalaste trappan ever... Men lyckades överleva ifrån att inte rasa igenom golvet i trappan... Rummet var av heltäckningsmatta med massa fina stänk.... Lampan hade också fått champo el någpt annat stänk på skärmen.... Men men jag överlevde första natten. Vid frukosten blev de pulverkaffe och torra makor. Men jag överlevde de med.... Dock rekomenderar jag inte detta hotell till någon!!
for Personal Eventby Yelenafrom Baku Azerbaijan
goodPosted Nov 4, 2014 on Hotels.com
Its clean hotel, I like service reseived from staff, special worm word and appretation would like to say about service lady Iolanta, she was very kind and confident
for Everyoneby A verified travelerfrom Peterborough
Good location, helpfull fstaff, family friendly.Posted Oct 30, 2014
Perfect hotel for the purpouse of a family holiday in London. 2min to Kensington Park with the Princes Diana Memorial Playground.2min walk to undeground station. Breakfast was decent and and the room had a shower and a sink. We have spend 2 nights there and that's all we needed as London has so much to offer that doesn't matter about luxuries of your hotel room. Clean, comfortable beds and generally just fine for a short stay with a child.