Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
3.8 Room cleanliness
3.2 Service & staff
3.2 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just refurbished, great room

Posted Nov 18, 2013
Pros: Location to Twickenham
Cons: No
Location: Watch rugby
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for lots of reasons.

Posted Apr 23, 2013
Friendly and helpful staff. Food- good variety which was well cooked. Location for the underground and Kew Gardens excellent.
3 out of 5
Recommended
for Everyone
by Mang from Santa Barbara, CA, USA

Average choice

Posted Aug 15, 2012
Pros: close to Kew gardens
Cons: Bar
Location: On a main street and under the flight path for Heathrow
The staff are friendly but seem to feel they are really operating a pub bar rather than a hotel, No one offered to help with 5 bags either on the way in or out at departure. The garden terrace is pleasant but the bar is very much pub like and not very inviting. The cost is rather high for this place but it is close to Kew Gardens and the Underground and that is why i booked here.
3 out of 5
by A verified traveler from OK

Room for improvement

Posted Dec 7, 2011
Hardest bed I've ever tried to sleep on. Pub and food were very nice. Very convenient to underground and Kew Gardens. Carpet could use replacing.