Ratings based on 2,594 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Zentral gelegen

Posted Apr 23, 2015
Hotel ist sehr gut an öffentliche Verkehrsmittel angebunden.
4 out of 5
Recommended
for Everyone
by A verified traveler

très bien placé et hôtel avec un certain charme

Posted Apr 22, 2015
très bien placé et hôtel avec un certain charme, quartier calme , on y retournera certainement
3 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful location

Posted Apr 13, 2015
The location was fantastic,clean,quiet and safe The motel was lovely except they could upgrade their pillows. The staff were not English and very unhelpful they didn't even want to help
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati

in front of Hyde Park

Posted Apr 12, 2015
Pros: Location, Staff, cleanliness, breakfast, rooms
Location: We had a great time around the hotel
The hotel has a very nice and caring staff.....we had a little problem in the shower and Andrew changed us to another room right away.....the buffet was good and they have a very clean hotel overall ....Thanks so much Lancaster Staff....
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Egelsbach,Hessen

verkehrsgünstig gelegen

Posted Apr 9, 2015
Fast von den Toren der Hydeparks gelegen, ist dieses Hotel ein idealer Ausgangspunkt für die täglichen Ausflüge, wie wir sie unternommen haben.
3 out of 5
by A verified travelerfrom London

great position- easy access to everything

Posted Apr 8, 2015
The hotel is nice, very quiet. It was let down by unfriendly staff at reception. I was surprised they charged £1 per suitcase to hold bags after check out. Also wifi cost £5 per day.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Österreich

Stadthotel in guter Lage für Sightseeing

Posted Apr 7, 2015
Pros: Lage
Cons: Lift, Kakao zum Frühstück
Location: Kensington Garten, Palace, U-Bahn in der Nähe. Alles supergut zu erreichen!!!
Hotel OK, aber .... Für 6 Stockwerke nur 1 Lift, der eigentlich nie kam und auf den wir immer sehr lange warten mussten. Frühstrücksraum viel zu klein -> warten auf einen Sitzplatz, alles eng. UND unglaublich, aber wahr: Kakao zum Frühstück gibt es nur bis 12 Jahre !!!!!, dann muss man darür extra zahlen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Devon

Excellent location, great hotel & staff

Posted Apr 7, 2015
Minutes from tube station. 5 minutes walk from hyde park. Oxford street is walkable but a bit of a mission. Location really great, will stay again. Rooms not massive, but comfy and clean! Staff very helpful and welcoming.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Norge

Flott hotell, veldig sentralt

Posted Apr 5, 2015
Pros: Beliggenhet, vennlig personalet, størrelsen på rommet, rent og rydding, frokosten, raskt internett på rommet, rolig gate ikke noe støy.
Cons: Ingenting
Lancaster gate hotell har perfekt beliggenhet. Bare to minutter å gå til nærmeste bussholdeplass hvor det går direkte busser til hele det sentrale London. Tre minutter til nærmeste underground. Hotellet er veldig sentralt, men ligger likevel i en rolig gate. Kensington garden ligger like over gaten. Perfekt for dem som reiser med barn, det er en flott lekeplass der. Supert for jogging, eller bare en god tur. Ungene elsker de tamme ekornene. Protebello road ligger ca 10-15 min unna med buss nr. 70. Vel verd besøk, også andre dager enn lørdag. Personalet på Lancaster gate hotell er veldig hyggelige og hjelpsomme. De kom med forslag til aktiviteter, og forklarte veien til det meste. Rommet vårt var veldig bra. Stort og godt til London standard. Greit bad med badekar (etter eget ønske), og gode senger Frokosten var god. Det ble servert full engesk frokost, og vanlig brød med pålegg, mye frukt og frokostblandinger, mange ulike typer juce og melk. Vi kom til hotellet kl. 13, og fikk rom med det samme. Bagasjeoppbevaring da vi reiste hjem. Vi har vært i London 10-15 ganger og bodd på mange ulike hoteller. Nå har vi endelig funnet det hotellet vil vil komme tilbake til .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Nice hotel close to train station

Posted Apr 5, 2015
Pros: Hotel lobby and rooms are clean. Easy access to public transport and to all tourist areas and shopping (Oxford street, Campen and Portobello market).
Cons: More selections on hot breakfast or at least rotate the menu.
Location: Location is close to everything. Walk or cycle in Kensington Garden or Hyde Park, shop at Campden or Portobello markets, visit Kensington Palace.
Hotel is located in a nice neighbourhood across Kensington Garden. Train station is 7 minute walk, bus stop is in the next street about 2 minute walk from hotel. Taking the bus is very convenient. There is bus 94 that takes you to Piccadilly Circus and passes through Oxford street or the opposite direction will take you to Notting Hill Gate/Campden Market/Shepherd's Bush. There is also bus 148 which will take you to Victoria where all the theatres are. There's a Catholic Church nearby (St. James, which is a 4 minute walk from the hotel). Convenience stores are just around the corner and a nice Chinese restaurant called New Fortune Cookie at Queensway Road about 7 minute walk. We stayed in the ground floor, but did not matter to us because we were out all day. Even though we were at street level, the room is quiet. You can't hear the people next door unless they are very loud. Breakfast is okay with hot and cold selections (normally scrambled eggs, mushrooms, grilled tomatoes, baked beans and bacon), croissants, bread, ham, cheese, yoghurt and selection of cereals. Bed is comfortable and pillows are soft, also comfortable. Room is clean, no musty smell. You have to pay for Wi-Fi (£5 for 24 hours). There is hair dryer, bath and shower gel, shampoo/conditioner and soap. They don't provide shower caps, cotton buds, toothpaste nor toothbrush. TV is average size.