Lancaster London (London, United Kingdom)

Rooms & Rates

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Room type

Superior Double City View


		1 double bed or 2 twin beds. Located on floors 8-14. Air conditioning. High-speed Internet access (surcharge). Minibar. In-room electronic safe, and tea/coffee-making facilities. Bathroom with complimentary toiletries, combination tub/shower, and heated towel rack.

Deluxe Double/Twin City View


		1 king bed or 2 twin beds. Larger than Standard room. Air conditioning. High-speed Internet access (surcharge). Minibar. In-room electronic safe, and tea/coffee-making facilities. Larger bathroom with bidet, combination tub/shower, and heated towel rack.

Executive Double/Twin City View


		1 double bed or 2 twin beds. Located on the top floors with wide picture windows offering views of the London skyline. Separate sitting area with sofa. Dressing area. Wardrobe and luggage space. Air conditioning. High-speed Internet access (surcharge). Minibar. In-room electronic safe. Tea/coffee-making facilities. Bathroom with complimentary toiletries, combination tub/shower, and heated towel rack.

Superior Twin City View


		2 twin beds. Located on floors 8-14. City view. High-speed Internet access (surcharge). Coffee/tea maker. In-room safe. Complimentary toiletries. Air conditioning.

Superior Double Park View


		1 double bed. Park view. High-speed Internet access (surcharge). Coffee/tea maker. In-room safe. Complimentary toiletries. Air conditioning.

Superior Twin Park View


		2 twin beds. Park view. High-speed Internet access (surcharge). Coffee/tea maker. In-room safe. Complimentary toiletries. Air conditioning.

Superior Double


		1 double bed. Desk. In-room safe. Wired high-speed Internet access (surcharge). Satellite television service. Phone. Voice mail. Minibar. Private bathroom. Bathroom phone. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board (on request). Air conditioning. Climate control.

Superior Twin


		2 twin beds. Desk. In-room safe. Wired high-speed Internet access (surcharge). Satellite television service. Phone. Voice mail. Minibar. Private bathroom. Bathroom phone. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board (on request). Air conditioning. Climate control.

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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pets not allowed
Early departure fee charged
Check-out time is noon
Check-in time starts at 2 PM
American Express accepted
Barclaycard accepted
Carte Blanche accepted
Diners Club accepted
Eurocard accepted
MasterCard accepted
Visa accepted

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: GBP 20-35 per night
- Fee for wireless Internet in all public areas: GBP 17.00 per 24-hour period (rates may vary)
- Fee for in-room high-speed Internet (wired): GBP 17.00 per 24-hour period (rates may vary)
- Fee for in-room wireless Internet: GBP 17.00 per 24-hour period (rates may vary)
- Hot and cold buffet breakfast fee: GBP 15.50 per person (approximate amount)
- Rollaway bed fee: GBP 35.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

A Green / Sustainable Property - Third Party Certified

This property participates in Green Tourism Business Scheme (GTBS), a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

The property is a member of Preferred Hotels & Resorts.

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Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible path of travel
Accessible bathroom

Handicapped parking
Accessibility equipment for the deaf

Property Amenities

The hotel owner's passion for Thai culture adds a unique Asian sensibility to both the food and interior decor of the Lancaster London. Meeting and event facilities include two separate conference suites, which can each accommodate more than 1,200 people, and several smaller meeting spaces.

Concierge services
Bar/lounge
Restaurant(s) in hotel
Breakfast available (surcharge)
Room service (24 hours)
Self parking
Business center
Banquet facilities
Multiple large conference rooms
Event catering
Audio-visual equipment
Cell phone/mobile rental
Photocopy machines
Business services
Fax machine
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Express check-out
Doorman/doorwoman
Security guard

Total number of rooms - 416
24-hour front desk
Number of floors - 18
Babysitting or child care
Gift shops or newsstand
Dry cleaning/laundry service
Medical assistance available
Currency exchange
Wireless (high-speed) Internet access - surcharge
Suitable for children
Air-conditioned public areas
Self parking (surcharge)
Shopping on site
Elevator/lift
Express check-in
One meeting/conference room
Parking limited (surcharge)
Laundry facilities
Parking (surcharge)
Number of buildings/towers - 1

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Lancaster London, London, United Kingdom, Property Amenities Lounge/Bar

Rooms

The Lancaster London offers 416 air-conditioned guestrooms on 18 floors. Decor is light and airy, and many rooms offer wide views over Hyde Park or the London skyline through double-glazed windows.

Amenities include satellite television, direct-dial phones, and high-speed Internet access (surcharge). Marble bathrooms feature power showers as well as bathtubs, and come equipped with complimentary toiletries, thick towels, and cotton bathrobes.

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Lancaster London, London, United Kingdom, Rooms Guest Room

Room Amenities

Hypo-allergenic bedding available
Climate control
Voice mail
Phone
Minibar
Wake-up calls
Air conditioning
Daily housekeeping
Private bathroom
Bathrobes

Hair dryer
Designer toiletries
Desk
Bathroom phone
Iron/ironing board (on request)
Satellite television service
Wireless high-speed Internet access (surcharge)
In-room safe
Wired high-speed Internet access (surcharge)

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Dining

Nipa - Overlooking Hyde Park and Kensington Gardens, this Thai restaurant is open for lunch and dinner. Décor features intricate teak wood paneling, golden ornamental artifacts, and hand-carved chairs—all imported from Thailand. The chef and waitstaff are also Thai, as befits the authentic, extensive menu.

The Lounge Bar - With crystal chandeliers and a mixture of Queen Anne and Regency-style furnishings, the large Lounge Bar is a relaxed setting for a light breakfast, afternoon tea, evening cocktails, and a variety of toasted sandwiches and salads throughout the day.

Island – Stylishly contemporary split-level space with floor-to-ceiling windows overlooking Hyde Park. Menu features fine quality seasonal British produce, bought daily, simply cooked and stylishly presented.

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Lancaster London, London, United Kingdom, Dining Restaurant

Recreation

The Lancaster London is across the street from Hyde Park and Kensington Gardens, both popular with joggers all year round, and with sunbathers and picnickers during summer months.

The recreational activities listed below are available near the hotel; fees may apply.

Boating nearby
Running track/path nearby

Horse riding/rental nearby
Tennis nearby

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Lancaster London

4.5

out of 5

avg. guest rating

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Showing 1 - 10 results (of 83) · See more Lancaster London reviews

dana p from tel aviv

5.0

out of 5

“Affordable, central, best views”

We've stayed at the Lancaster a few times and will come back again. The location, just above a central line tube station, is unbeatable.

Lily R from Virginia

5.0

out of 5

“I will definitely return.”

The staff was efficient, courteous, and friendly. The room was spacious by London standards and well equipped. I go to the UK twice a year and will stay again at the Lancaster while in London. I attend the the theatre frequently and the nearness of the tube and ease of getting a taxi were attractive features. Well done, Lancaster London.

Tomasz from Poland

5.0

out of 5

“Excellen location but could do a bit more effort on service.”

I like staying at Lancaster as this is just on the Lancaster Gate tube station and across the Hyde Park. The hotel is very comfortable, rooms are big (for London standards). The service could be better. On one occassion I was charged the full amount of my stay at check-in and on another I was offered a non-smoking room in which someone just smoked in the bathroom! Good for me was hotel's acceptance of their mistakes and compensation offered: a free upgrade to a suite and a complimentary breakfast respectively.

A Traveler from Indianapolis

3.0

out of 5

“Not too impressed”

This hotel was in a fantastic location, literally across the street from Hyde Park and Kensington Gardens. There was also a Tube Stop on the same block as the hotel. My only complaint has to do with our last night there. My husband and I were spending our last night in London before going to Amsterdam, and right before we started to go to sleep, we heard a pop and a loud hissing sound. My husband got up to investigate the sound as it sounded like it was coming from the mini fridge. It turned out a hose or pipe had burst from the mini frige or AC unit, and was leaking freon or some other sort of foul smelling gas into our room. We quickly got out of the room. I ran down to the front desk, barefoot and in a bathrobe, to request help. The night staff was very helpful in getting our clothing and personal belongings out of the room. They also put us up in the suite for our last night there. However, the next morning when we were checking out, the manager was very reluctant to offer us any additional compensation for our troubles. After we mentioned that we could have potentially asphixiated had we been asleep, he was finally willing to deduct 50% off of our room service charges.

A Traveler from Stuttgart, Germany

4.0

out of 5

“Fine Hotel”

Our stay was fine, we did not spend a lot of time at the hotel though. The room was comfortable enough, clean and quiet, and we were on a high floor, so there was a nice view of Hyde Park and of the city. The tube station was right next door, so that was very convenient. We did not eat breakfast at the hotel, as it was fairly expensive. We tried to eat at the Island Grill, which is also connected to the hotel, but we left after being ignored by the staff for 10 minutes. Overall, we had a nice time.

Area recommendations

Notting Hill - Saturday morning market Fat Tire Bike Tours Piccadilly Circus and Oxford Circus River Walk along the Thames

A Traveler from Grand Cayman, Cayman Islands

5.0

out of 5

“Nice hotel, excellent location”

Nice hotel, excellent location. Good deal taking into consideration prices of budget hotels in London.

A Traveler from NJ

4.0

out of 5

“great clean hotel”

nice hotel, but a bit far from Hershey. Pool is very small.

A Traveler from Seattle, WA

5.0

out of 5

“Very nice hotel”

This was a very nice hotel. Great location, close to the tube and bus stop and right across from the Hyde park. Staff was professional and helpful. Would stay again at this hotel.

Getting around

The tube station is right around the corner as well as a bus stop. Very convenient.

steve h from Anaheim, Ca.

4.0

out of 5

“stay away from Islands Restaurant”

Great hotel with the exception of their captive Islands restaurant. Had bad experiences with both breakfast & dinner. Paddington area is within easy walking distance with several good restaurant choices.

Area recommendations

This was a good location in spite of limited restaurants.

A Traveler from Philadelphia, Pa

5.0

out of 5

“London”

Location was great - Very convenient to public transport and some excellant dining!

Area recommendations

Soho - Paddington - Greenwich - Central London - Knightsbridge

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Showing 1 - 10 results (of 83) · See more Lancaster London reviews

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