Ratings based on 2,456 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Ontario
Well located for tube and rail connectionsPosted May 20, 2015
Pros: The location was excellent and it was clean and felt safe.
Location: Kensington Palace, Hyde Park, Victoria and Albert Museum and Royal Albert Hall are all within easy walking distance. Very well situated
Hotel was clean, staff friendly. It is very well located for tube and rail connections at Paddington Station. There were great restaurants nearby and several attractions are within walking distance. Felt very safe in the neighborhood.
for Everyoneby A verified travelerfrom Malmö
Posted May 19, 2015
Trevligt hotell med perfekt läge. Mycket god frukostbuffé
for Everyoneby A verified travelerfrom DAX
Hôtel idéalement placéPosted May 18, 2015
Pros: Son emplacement et les moyens de transports au pied de l'hôtel.
Cons: Wifi dans les chambres.
Location: L'hôtel se trouve au bord du parc : Hyde Park. Quartier calme, proche restaurants et pubs. La proximité du parc amène le coté proche nature.
Très bon hôtel, excellemment situé, personnel agréable et serviable, belles infrastructures. Wifi dans les chambres DEPLORABLE, malgré surcoût lors de la réservation.
for Everyoneby A verified travelerfrom Stockholm
Stort hotell nära Hyde ParkPosted May 18, 2015
Personalen får högsta betyg! Gammeldags lyxhotell med traditionella heltäckande mattor och guldiga ramar på tavlorna! Kändes trivsamt och genuint . Kan rekommenderas för den äldre generationen .
by A verified travelerfrom florida
mixedPosted May 17, 2015
Pros: Good location and view.
Cons: Maintenance of room.
Location: Good location. Convenient to tube.
Nice view of park,comfortable beds. Toilet did not flush properly, no exhaust fan in bathroom, no instant coffee provided - had to call for service. Toilet and fan were not fixed though it was reported the first day.
for Everyoneby A verified traveler
Lage ist gut, der Rest ist kein Euro Std.Posted May 17, 2015
Kombinierter Business/Freizeit Aufenthalt. Lage und Freundlichkeit von einzelnen war OK. Essen im Restaurant war auch in Ordnung. Zimmer waren nur teils sauber und die Bäder doch sehr veraltet. Für Londoner Verhältnisse wohl trotzdem noch befriedigend
for Everyoneby A verified travelerfrom Chicoutimi, Canada
Nice hotel conveniently locatedPosted May 14, 2015
Nice hotel conveniently located near bus tour and subway. Walking distance from train station for LHR. Top quality accommodation, clean. Good bed and air conditioning. Just beside Hyde Park.
for Everyoneby A verified traveler
Wonderful hotel near Tube and Bus StopsPosted May 12, 2015
Pros: See above.
Cons: See above.
Location: See above.
I would have given this hotel all "excellent" ratings if not for the room cleaniness part of it all. Namely, the bathroom floor was never cleaned while we were there. It was sticky when we got there, and sticky when we left. I just spread a large towel over it while I was in the room, so it didn't bother me, and I did clean the stickiest part of the floor when I was there, but really, the towel was off the floor when housekeeping was in our room, and he/she must have stuck to the floor when cleaning the bathroom. Other than that, this is a gorgeous hotel, across the street from Hyde Park and Kensington Gardens, close to a great pub, and close to the Tube and bus stops. Spacious room, great mattress, beautiful view of Hyde Park and beyond (including the London Eye), decent (not great) in-room internet. If you can get a decent rate, this hotel is wonderful.
for Everyoneby A verified travelerfrom Columbus, MS
Enjoyed my stayPosted May 11, 2015
I enjoyed my stay at the hotel. The location is very good. The staff is friendly and helpful
for Everyoneby A verified travelerfrom Lyon
Hôtel calme, bien placéPosted May 11, 2015
Pros: La taille des chambres et la localisation
Location: L'hôtel se trouve près de Hyde Park. La station de métro est Lancaster Gate à deux arrêts d'Oxford Street.
Chambre confortable bien équipée (peignoirs, bouilloire, thé, cookies)