Ratings based on 2,188 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Kuwait

Tired old hotel

Posted Mar 3, 2015
Location is great just neat by lancaster gate station, friendly staff,, and thats it. Cons are, dirty lift, room, bed sheets had stains on them, floor was dirty, one day i woke up there were paint and dirt coming out of the ventilation, one night there was a woman sittint near the lift waving hi for me!! Shame that staff knew about it and did nothing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fortaleza, CE

Bons serviços e localização excelente

Posted Mar 2, 2015
Pros: A equipe do hotel é atenciosa. Os serviços prestados são excelentes.
Cons: O café da manhã é muito caro.
Location: Táxi, metrôs, compras, museus e passeios pelo Hyde Park.
Fiquei seis noites no Lancaster London. A localização do Hotel é magnífica - perto de uma estação de metrô, de um ponto de táxi e do Hyde Park. Se você gosta de caminhar, estará há alguns minutos do Marble Arch, Oxford Street e do Kensington Palace. O hotel é tão bem localizado que é, muitas vezes, mais barato pegar um táxi do que metrô. Os serviços do hotel são excelentes e a equipe é muito atenciosa e simpática! Recomendo.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SHOREHAM SUSSEX

nice hotel

Posted Feb 28, 2015
Pros: everything
Cons: a sink plug that worked
Location: very nice area close to park and good pub
very nice and friendly staff close to bus stops to west end and just outside underground station
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Lovely view

Posted Feb 27, 2015
I was lucky enough to be upgraded from exec room to a suite with fantastic view over the park. It was a bit tired but great space. Was also very impressed with the sensible mini bar and room service costs.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vienna

London Charm

Posted Feb 27, 2015
The Lancaster is perfectly located, just 5 mins (by foot) from Paddington Train Station, at the boarder of Hyde Park and directly above Lancaster Gate Station (Central Line). So really central when you want to explore London. I like it very much as it has a very beautiful Breakfast floor (1st Floor), directly looking into Hyde Park. The Lancaster is a charming and typically London Style Hotel suited for Business and Private Trips.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Graz

Phantastischer Blick über Hyde Park zur Skyline

Posted Feb 24, 2015
Pros: Die Lage und die Aussicht.
Cons: Nein.
Location: In Paddington, direkt am Hyde Park. In der Nähe befindet sich ein kleiner Reitstall, in dem man Pferde ausleihen kann, um im Park aus zu reiten.
Nicht nur der Blick seitlich über den Hyde Park bis zur Skyline inkl. London Eye, sondern auch die Lage des Hotels sind sensationell. Die Unterbringung selbst samt sämtlichen Services ist perfekt.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney Australia

Very convenient to Paddington but away from the bi

Posted Feb 24, 2015
Pros: Close to Station and tube and a couple of nice restaurants nearby. Also very convenient to Hyde Park
Cons: Earlier breakfast time and coffee/water in foyer
First time in the hotel but found it good and would recommend it to friends
4 out of 5
Recommended
for Everyone
by A verified traveler

Great views over Hyde Park and central London

Posted Feb 23, 2015
Staff were fantastic, really nice and helpful. Room was nothing special to be honest, but the views over Hyde Park were great. Watched the sun rise over the Shard from our hotel room. Breakfast was pretty poor though. Overall a nice stay, but room for improvement.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

良いホテルです

Posted Feb 20, 2015
Pros: 便利な立地と設備。ハイドパークの眺めがよいレストランでの朝食。フレンドリーな従業員。
Cons: 概ね満足していますが、お部屋の清掃で、何故かグラスだけ交換、補充されない日が多かった事。マグカップは毎日2個綺麗な物と交換されていました。
Location: 日曜日、ハイドパーク、ケンジントンガーデン沿いの道路(ランカスターゲートからクィーンズウェイ駅まで)に沢山のギャラリーが出展していて、楽しめるお散歩コースです。すぐ近くにあるSwan パブの食事も美味しかったです。
スタッフの皆さん、特に朝食会場の方、ドアマン、ポーターがとても親切、フレンドリーでとても気持ちよく滞在できました。設備、朝食の内容、サービス等総じて良質だと思います。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ESPAÑA

Posted Feb 19, 2015
Pros: HOTEL FANTASTICO
Cons: PERSONAL QUE HABLE ESPAÑOL
LA HABITACIÓN DEL HOTEL ERA EXACTA A LA ANUNCIADA