Ratings based on 215 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Posted Mar 14, 2015
Overall very nice shame my spa treatment got cancelled as this was the main reason for the stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

excellent location and position for racing

Posted Mar 10, 2015
Cons: One spa employee was very rude and awful.
Location: visited Chartwell house which is fairly local and an ideal place to visit with families.
Really loved staying here. Hotel staff friendly and helpful. However, The receptionist on the spa area was awful and let everyone else down. She needs to be sacked with her attitude towards customers. On the plus side the cleanliness of the hotel and the rest of the staff more than made up for her rudeness.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely accommodation

Posted Mar 9, 2015
Good spa facilities, friendly helpful staff. Yummy breakfast, wonderful views of race course.
5 out of 5
Recommended
for Couples
by A verified travelerfrom birmingham

great place for race days

Posted Feb 23, 2015
Pros: on racecourse
Cons: food not lots of choice
fantastic view of racecourse lovely comfortable bed spa facilities good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location after a day at the races

Posted Jan 28, 2015
Fantastic location after a day at the races, room with two double beds ideal for us as a family, great buffet breakfast
5 out of 5
Recommended
for Couples
by Ianfrom Felixstowe

All went according to plan...

Posted Dec 28, 2014 on Hotels.com
Good location, plenty of parking,comfortable hotel
1 out of 5
Recommended
for Personal Event
by A verified traveler

Beware festive times.

Posted Dec 15, 2014 on Hotels.com
Wouldn't stay there over the festive period again. It was noiser than any finishing times at any of the clubs in any towns. All that was missing was the police sirens. I Checked out and left at 4am and there was still a load of screaming and shouting going on both outside and in reception. Very disappointed.
3 out of 5
Recommended
for Families
by J Rfrom York

Lingfield Park

Posted Dec 9, 2014 on Hotels.com
Restaurant service and food quality was poor
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Over zealous housekeeping

Posted Dec 4, 2014 on Hotels.com
Great just perfect for our trip to visit friends nearby EXCEPT for very irritating housekeeping on the Saturday morning knocking on the door continually whilst we were dressing for breakfast. Seriously annoying as she patrolled the entire corridor and loudly knocked everyone up! This was around 9.45 so if breakfast is served until 11am why is this happening??????? I wish I had complained at the time but we were enjoying our break and did not want to spoil it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Great hotel!

Posted Dec 2, 2014
Only here for a night but had a wonderful time. Nice 15 minute walk to the train station which took us right into london(40min train ride) About 20 minutes from Gatwick aiport.