Ratings based on 1,183 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good location

Posted Sep 27, 2014
Pros: Location and breakfast good value
Cons: Lift efficiency ... Only a problem when trying to leave the hotel with suitcases took 25 mins to get a lift
Well located for getting around the attractions of London.. Downside size of rooms .. Very small... Also steps from the Bayswater tube if you have luggage Positive .. Location, ease of access to tube, 2 express stores with snacks, drinks, also located nearby a range of good restaurants and take away shops.
3 out of 5
by A verified traveler from Brisbane

London Shoebox

Posted Sep 24, 2014
Pros: Cleanliness
Cons: Television should tilt downwards towards the bed so that screen is clear to view.
I was expecting a small room booking a single room in London but I was not ready for the feeling of claustrophobia with the bed being in a room just two metres wide. The room was clean, tidy, and the staff were good. The location was great with close access to two tube stations offering a great variety of direct lines to most destinations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Loved this hotel! Would stay again!

Posted Sep 23, 2014
This hotel was wonderful for a a first time visit for someone who is on a budget! I booked the cheapest room I could find and was NOT put in the basement. The room was very small for 2 people but from what I read that was to be expected. The staff was very friendly and helpful. When we got into the room one of the electrical sockets wasn't working and they sent someone up to fix it within 5 mins of me asking about it. The room and bathroom were very clean! My favorite part about it though was the free wifi access. The internet connection was very good and fast. I chose not to use my cell data while in Europe and the wifi was a big help! The hotel is in a very nice area that I felt safe in walking around. It's very close to a Tube station so getting around was very easy! I would for sure stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler

perfect location, interesting room

Posted Sep 23, 2014
It was a surprise to our London relatives that we found a location in/near Notting Hill for the price we paid. It was less of a surprise when we learned on arrival that our room was in a basement, and that our "window" opened into a hallway with a skylight. That said, if you are going to walk around London, and would like to be in a quiet location near many famous attractions, and restaurants, this is a wonderful location. We didn't spend much time in our room, particularly when we were awake, and while the room was quite small, it was clean, and the linens were excellent.
4 out of 5
Recommended
for Couples
by A verified traveler from Edmonton, Alberta

A nice clean, quiet hotel. Good value.

Posted Sep 22, 2014
Pros: Excellent value. Would defiantly return.
Cons: Morning breakfast (was optional) would be better with a few hot items.
Location: Good location, easy walk to the site, you if you prefer, it was close to a Tube station
Our experience with the hotel was pleasing, the room was good value for the money and the staff was very helpful. It is not a large fancy hotel, but if you are looking for a simple room in London, this a place you should look at.
5 out of 5
Recommended
for Everyone
by A verified traveler from Istanbul

a perfect hotel for london vacations

Posted Sep 20, 2014
Pros: staff, location, condition
Location: underground very near, shopping available
staff was extremely friendly and helpful, good location, safe and friendly neighborhood, everything available, good value, ideal for london vactions, need not look for something else
4 out of 5
Recommended
for Everyone
by A verified traveler from doncaster, south yorkshire

over night stay

Posted Sep 15, 2014
Pros: clean comfortable .excellent surroundings
Location: excellent position for things to do
visited London for west end show, and found this hotel perfect for this event, very clean rooms though may be a little small for a two week stay, (not much draw space) and helpful staff, no far from tube station, and situated in a very pleasant area, has lots of local amenities, pubs, shops, supermarket, different restaurants, and fast food outlets, cannot comment on food in hotel as we did not eat there, would stay there again
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Washington

Nice hotel close to everything.

Posted Sep 13, 2014
Very good location close to transportation ( tube). Very clean and quite. Good neighborhood , lots of good restruants close by.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
Staff location and all were wonderful and combined to make our first trip to London so enjoyable.
3 out of 5
Recommended
for Everyone
by A verified traveler from CA

Convenience

Posted Sep 9, 2014
Pros: Hotel staff were very friendly and helpful. The room was clean.
The hotel was convenient to mostly all the places we planned to go to. There are lots of restaurants around the area and the underground train rides are just a couple blocks away from the hotel.