Ratings based on 1,170 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Washington

Nice hotel close to everything.

Posted Sep 13, 2014
Very good location close to transportation ( tube). Very clean and quite. Good neighborhood , lots of good restruants close by.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
Staff location and all were wonderful and combined to make our first trip to London so enjoyable.
3 out of 5
Recommended
for Everyone
by A verified traveler from CA

Convenience

Posted Sep 9, 2014
Pros: Hotel staff were very friendly and helpful. The room was clean.
The hotel was convenient to mostly all the places we planned to go to. There are lots of restaurants around the area and the underground train rides are just a couple blocks away from the hotel.
3 out of 5
by A verified traveler from Sydney, Australia

Convenient location but staff not helpful

Posted Sep 6, 2014
Pros: Location very convenient.
Cons: Staff should be more helpful especially with luggage considering the hotel entrance has steps and door open inward. Should've a ramp to roll luggage.
Location: Location closed to tube station and restaurants
Hotel should have a ramp to bring in and out luggage easier. Staff at reception were not helpful, no one offered help to carry luggage though they were just sitting down talking to one another. Room is very small and the bathroom is extremely small, did not have place to put toiletries or anything.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australian

First time In London

Posted Sep 4, 2014
Quiet, lovely accomodation, no issues to report so had a perfect stay with helpful staff when needed. Lovely run in Hyde park one morning. Great location on circle line so city access easy. Started to feel like a local. Loved it.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Cornwall.

Pleasant location.

Posted Sep 3, 2014
Pros: Fairly quiet considering it's location.
Cons: No meals available except breakfast
Location: Close to various restaurants, and to Kensington gardens. Short drive to paddington station. Parking available .
Double room not huge but adequate . Good hotel for overnight or short stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Bayswater beauty

Posted Sep 2, 2014
A good hotel in a top location close to all amenities.
4 out of 5
Recommended
for Everyone
by A verified traveler from Carrollton, TX

Small as expected, but great value for London!

Posted Sep 2, 2014
Pros: Good value for the money in a very safe, nice part of town -- close to Hyde Park and convenient for tube/rail service.
Cons: It would be nice if the rooms were a bit larger with more counter space in the loo. Maybe they could at least add some shelves in the bathrooms?
Location: See earlier comments re Hyde Park, etc. Also there are numerous pubs and other good restaurants in the area -- just about any cuisine you might want
We knew that affordable London hotel rooms are usually quite small but we were more interested in finding a hotel in a nice, safe location that would be very convenient for tube and rail service. The London House in Kensington Garden Square fits the bill. Hyde Park is very close, and the walk from the Bayswater tube station really does take 10 minutes or less. Paddington Station is at the next tube stop and you can get a train to almost anywhere from that station. We even walked to Paddington once when there was an unexpected problem with the tube line, and it was still less than 15 minutes. The room really was quite small and there was not much counter space in the loo but the room was immaculate and the hotel staff was very friendly and helpful. Since all we needed was a place to lay our weary heads after full days of sightseeing, we did not care that we had a lousy view from our room. We are not big breakfast eaters so did not partake of the hotel breakfast. After some more travel in the UK, we will return here for the last two nights of our trip.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Good location

Posted Aug 30, 2014
Pros: Location, cleanliness.
Location: Hyde Park, underground, plenty of restaurants.
Stayed for a week in August. Loved the location: close to underground, Hyde Park, good restaurants. Like most London hotels, the rooms are very small. Made the room only useable for sleeping versus coming back to relax (no chairs in the room, only a bed). Again, this is typical London though. Very impressed with the cleaning staff. The room was very clean, and the bathroom was sparkling. We would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tonbridge, Kent

Excellent Value For Money

Posted Aug 28, 2014
We stayed here for one night after an evening at the theatre. The hotel is situated in a quiet street only a couple of minutes walk from Bayswater tube station. The room was small but had almost everything we needed. My only suggestion would be to provide decaffeinated coffee sachets and more than just two milk portions as there was not enough for two people. Also, the basin in our bathroom at first appeared dirty but, in fact, had numerous small chips in it which spoilt an otherwise absolutely spotless bathroom. I would definitely use this hotel again as it represented great value for money at £79 for the night, cheap for London.