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Reviews of London Lodge Hotel

3 out of 5
London Lodge Hotel
134-136 Lexham Gardens, Kensigton,, London, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 353 out of 1004 reviews" "
Rating 8 - Good. 486 out of 1004 reviews" "
Rating 6 - Okay. 118 out of 1004 reviews" "
Rating 4 - Poor. 35 out of 1004 reviews" "
Rating 2 - Terrible. 12 out of 1004 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Apr 2024

8/10 Good

david

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to Earls Court Station shops and restaurant and local pubs
Stayed 5 nights in Mar 2024
Response from Nicole on Apr 9, 2024
Thank you for choosing to stay with us at London Lodge Hotel.We are looking forward to welcoming you here at the London Lodge Hotel next time.

10/10 Excellent

jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lovely. Would definitely stayagain
Stayed 3 nights in Mar 2024
Response from Juliette on Mar 28, 2024
Dear Jill, Thank you so much for the lovely feedback, we hope to see you again! All the best, Juliette!

8/10 Good

Catherine

Traveled with family
Very friendly and helpful receptionist. Room clean but bit too hot for me.
Stayed 1 night in Feb 2024
Response from Juliette on Feb 26, 2024
Dear Catherine, Thank you for staying with us and for taking your time to give us such a lovely review. We hope to welcome you again in our hotel. All the best, Juliette

10/10 Excellent

Kyril, Manchester

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The London Lodge Hotel is a convinient quiet traditional hotel in Kensington. The price for the rooms are fantastic considering other hotels in the area. Rooms are spacious, clean and have nice bathrooms with excellent service and good beds. Breakfast at the London Lodge is continental or traditional English. We had continental whilst we were at the hotel, which included fruits, cereals, bread, cheese, meats and more. It was well presented, cleanly prepared and was always being carefully refilled by the staff to ensure the best quality food was available for the guests at all times. The most fantastic aspect of this hotel is it's staff, from its warm and welcoming atmosphere, to its pleasant smiles and goodbyes, the London Lodge felt consistently like a place we longed to return to. Special shout out goes to the reception staff of whom me met Juliette, Nicole and Tomoko. The reception staff were the most warm and welcoming people who would always solve problems and give amazing recommendations. Staff at the reception truly make the hotel a place which feels like a home from home, and I will miss the hotel dearly because of their warm and pleasant conversation. I would absolutely recommend this hotel wholeheartedly. I have stayed in many hotels in London, but none have made us feel as welcomed and at home as this hotel did. The staff are a major part of this. I will be staying here again, whenever I have the opportunity to return to London.
Stayed 3 nights in Jan 2024
Response from General Manager on Feb 8, 2024
Dear Kyril,Thank you very much for choosing to stay with us and taking your own time to write us such an excellent review and in details. We are grateful to you. The best recommendation is from our guests like you, to share their experiences with us. We are very pleased to know that you felt like home that is one of our purposes to create this hotel over almost 28 year ago. We just wanted our guests to feel like home away from home. We are very luck and grateful to our excellent staff like, Juliette, Nicole and Tomoko and the rest.... without them it will not be the same.... We look forward to welcoming you back to the London Lodge Hotel in the near future. Best wishesMandy

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old boutique hotel a great location in earls court wonderful staff comfortable beds. A great stay!
Stayed 2 nights in Jan 2024
Response from Juliette on Jan 21, 2024
Dear Denise, Thank you for choosing to stay with us! We are glad you had a wonderful stay and we hope to see you again! All the best, Juliette

10/10 Excellent

Kimble

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly welcome. Everything about this hotel was good and we will certainly choose to stay here again. It’s very convenient for the underground links into central London. The room was very clean and comfortable and check out time was later than expected. Very good value !
Stayed 1 night in Nov 2023
Response from Mandy Chiu , General Manager on Jan 8, 2024
Dear Kimble, Happy New Year! Thank you for choosing to stay with us and taking your time to write this excellent review. We look forward to welcoming you back to the hotel in the near future. Best wishesMandy

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The street was quiet and the staff was excellent! They were very friendly and accommodating. They changed the towels when asked and provided a lovely tea for us. The other guests were noisy early and late. You could hear them in the hall and in their rooms. The elevator is small, but there are stairs. It was about seven minutes walk to the underground station.
Stayed 3 nights in Nov 2023
Response from Mandy Chiu , General Manager on Jan 8, 2024
Dear Jennifer, Thank you for choosing to stay with us and taking your time to write the review. We look forward to welcoming you back in the near future. Best wishes for 2024Mandy

10/10 Excellent

Graeme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean, comfortable room. Great continental breakfast. Fabulous location in quiet street but within an easy walk to Earls Court station.
Stayed 3 nights in Oct 2023
Response from Juliette on Feb 9, 2024
Dear Graeme, Thank you for choosing to stay with us and for taking your time to write your lovely review. We hope to welcome you again in our hotel!All the best, Juliette

10/10 Excellent

David, Ny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a gorgeous neighborhood. Clean and quiet and great breakfast as well
Stayed 2 nights in Oct 2023
Response from Juliette on Feb 9, 2024
Dear David, Thank you for choosing to stay with us and for your time to write the review! We are very happy to know you enjoyed your stay with us and we hope to see you again. Best wishes, Juliette

10/10 Excellent

Emilia

Stayed 4 nights in Sep 2023

8/10 Good

Pamela

Stayed 5 nights in Sep 2023

10/10 Excellent

SYLVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Susanna

Stayed 1 night in Sep 2023

10/10 Excellent

Susanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vänligt, rent och enkel och god frukostbuffé.
Några dagars affärsresa kombinerat med familj och umgänge i ett väldigt varmt London. På plussidan: vänlig personal, god service fin fräsch frukostbuffé, rent och fint. På minussidan: en hiss som väsnades och störde nattsömnen och samma med luftkonditioneringen som lät som en fabrik.
Stayed 4 nights in Sep 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be prepared to lift your luggage up the entrance stairs and also a few steps to your room. There is an elevator, but still some a few stairs depending on what level your room is on. Staff were kind and helpful. Storing my luggage was a breeze on my day of check-out. When I picked it up in the afternoon, I was kindly offered use of the bathrooms before I left and to wait in the reception area for my ride. It is a seven minute walk from the closest underground on a quiet neighbourhood street.
Stayed 1 night in Aug 2023
Response from Juliette on Feb 9, 2024
Dear Amy, Thank you for choosing to stay with us and for your time into writing your review. We are happy you had a good stay with us! We hope to see you again in our hotel. All the best, Juliette

10/10 Excellent

Eleanor

Stayed 3 nights in Jul 2023

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, nice neighborhood, good restaurants close by.
Stayed 7 nights in Aug 2023
Response from Juliette on Feb 9, 2024
Dear Terrence, Thank you for choosing to stay with us and for leaving as a good review! The hotel is indeed located in a very good area and we are very happy you enjoyed it! All the best, Juliette

10/10 Excellent

Juliet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our recent stay at London Lodge Hotel was very enjoyable .My husband & I stayed for 7 nights & found the hotel to be clean, quiet & comfortable. Our room was relatively small , but it had everything we needed & the bed was very comfortable. It was an easy walk to Earls Court tube station, in a safe area. The staff were friendly & helpful . We would stay there again, next time we visit London.
Stayed 7 nights in Jun 2023
Response from Juliette on Feb 9, 2024
Dear Juliet, Thank you for choosing to stay with us and for writing such a lovely review! We are very happy you had an enjoyable stay during your holidays in London and it would be amazing to welcome you again in our hotel! All the best, Juliette

10/10 Excellent

Chay Kum

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. The boss made an effort to talk to us personally. Location is good with easy access to the subway, bus-stop, eating places, launderette, supermart. Property is well maintained, clean, has lift and individual aircon unit in the room.
Stayed 4 nights in Jun 2023

10/10 Excellent

Chay Kum

Stayed 2 nights in Jun 2023

8/10 Good

Vanessa

Stayed 2 nights in May 2023

8/10 Good

Vagn Finn

Stayed 3 nights in May 2023

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coronation Week-end
The first time staying at the London Lodge Hotel and this area of London, great hotel, wonderful and helpful staff, great location for the underground. When we arrived at the hotel and check-in we had a staff member show us to our room and was greeted with fresh roses and fresh fruit. We were there on Coronation Week-end, after we fought the crowd on The Mall, we went back to the hotel where they had set up a reception in the restaurant with sandwiches, scones, snacks, tea, coffee and we were able to watch the ceremony on TV. Wonderful time.
Stayed 3 nights in May 2023
Response from Juliette on Feb 9, 2024
Dear Carole, Thank you for choosing to stay with us and for taking your time to write such a lovely review. We are very happy you appreciated our efforts. We always try our best for our guests! We hope to see you again! Best wishes, Juliette

8/10 Good

Dinu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Jesper

Stayed 3 nights in Apr 2023

8/10 Good

Kevin

Stayed 2 nights in Apr 2023

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2023

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Laoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Mandy Chiu , General Manager on Apr 21, 2023
Dear Laoise, Thank you for your stay and your excellent review. We look forward to welcoming you back in the near future. Best wishesMandy

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem in South Kensington, London
A wonderful hotel well placed in South Kensington. Staff were very welcoming and helpful. A great stay all round!
Stayed 3 nights in Apr 2023
Response from Mandy Chiu , General Manager on Apr 21, 2023
Thank you for your stay and your excellent review. We look forward to welcoming you back in the near future. Kind regardsMandy

6/10 Okay

Veronica

Traveled with family
Liked: Staff & service, amenities
A young man that was at the desk when we checked in was very polite, helpful, and gave us information about the area, the best ways to travel in the city. Other personnel that also worked at the front desk where also very friendly. I was a bit surprised that the interior of the building (room) was a bit beat up like the doors, closets. The hotel is in a great location that is very safe and close to main streets in Kensington and the subway.
Stayed 2 nights in Apr 2023
Response from Mandy Chiu , General Manager on Apr 21, 2023
Dear Veronica, Thank you for your stay and your comments, this is a Victorian Town House, all our decorations are kept in line with the town house design, giving people a hint of the past elegantly. We recently changed all the door locks and adjusted the closure as well. We hope you will come back to see the changes of the hotel. Best wishesMandy

10/10 Excellent

Philip

Stayed 2 nights in Apr 2023
Response from Mandy Chiu , General Manager on Apr 21, 2023
Dear Philip, Thank you for choosing to stay with us and your excellent review. Best wishesMandy

10/10 Excellent

Brittany Nicole

Stayed 6 nights in Mar 2023

8/10 Good

MICHAEL, deer lodge

Traveled with group
Liked: Cleanliness, staff & service
The room is clean. Shower did not work so great hard to turn off but really no big deal.
Response from Mandy Chiu , General Manager on Apr 21, 2023
Dear Michael, Thank you for your stay and taking your time to do the review. We look forward to welcoming you back in the near future. Kind regardsMandy

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good would have wished for hotter bath water. Staff exceptionally polite and helpful.
Stayed 2 nights in Mar 2023
Response from Mandy Chiu , General Manager on Mar 23, 2023
Hi Chris, Thank you for choosing to stay with us. And taking your time to write the review. Not sure what happened, our temperature for hot water is set at 60C. We shall keep an eye on it. Thanks We look forward to welcoming you back in the near future. Kind regardsMandy

10/10 Excellent

William

Stayed 2 nights in Mar 2023
Response from Mandy Chiu , General Manager on Mar 13, 2023
Dear William, Thank you for choosing to stay with us and we thank you for your excellent review. We look forward to welcoming you back to the London Lodge Hotel soon. Best wishes

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Incredibly friendly welcome and very comfortable hotel indeed! Just a little bit tired in places, but spotless.
Stayed 3 nights in Feb 2023
Response from Mandy Chiu , General Manager on Mar 9, 2023
Dear Philip, Thank you for choosing to stay with us and we appreciate your comments. And we look forward to welcoming you back in the near future . Best regardsMandy

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Mandy Chiu , General Manager on Mar 9, 2023
Dear Seamus, Thank you for your excellent review. We will keep up with our work and we look forward to welcoming you back in the near future. Best regardsMandy

10/10 Excellent

Alexander

Stayed 1 night in Feb 2023
Response from Mandy Chiu , General Manager on Mar 9, 2023
Dear Alexander, Thank you for choosing to stay with us and your excellent review. We hope to see you again soon. Best regardsMandy

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Mandy Chiu , General Manager on Mar 9, 2023
Dear Alexandra, Hope you are well and thank you for your stay and your support. We look forward to welcoming you to the London Lodge Hotel soon. Best wishesMandy

10/10 Excellent

Laoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Joelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable place to stay in London. The rooms are very clean, and the breakfast is delicious. We enjoyed the area and would be happy to return.

10/10 Excellent

Brian, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place to stay. Our only wish was that we would have had more time to spend at the hotel.
Stayed 1 night in Dec 2022

10/10 Excellent

Jorgen

Stayed 1 night in Dec 2022

10/10 Excellent

Caroline

Stayed 1 night in Dec 2022
Response from Mandy Chiu , General Manager on Dec 5, 2022
Thank you for your stay and excellent review, Caroline :) May we wish you and your family a wonderful Christmas and a very Happy New Year! Best wishesMandy

10/10 Excellent

Donald

Stayed 1 night in Nov 2022

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time thanks
Stayed 1 night in Nov 2022
Response from Mandy Chiu , General Manager on Dec 5, 2022
Dear Andy, Thank you for your support with wonderful to know that you have enjoyed your stay. We look forward to welcoming you back in the near future. May we take this opportunity to wish you and your family a Merry Christmas and Happy 2023! Best wishesMandyKind regards

10/10 Excellent

coel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay at the hotel, friendly staff and very welcoming highly recommend will defiantly be going back in the future.
Stayed 1 night in Sep 2022