Front of property
Check availability

Reviews of London Town Hotel

3 out of 5
London Town Hotel
15 Penywern Road, Earls Court, London, England

Reviews

7.8

Good

Rating 10 - Excellent. 145 out of 753 reviews" "
Rating 8 - Good. 369 out of 753 reviews" "
Rating 6 - Okay. 193 out of 753 reviews" "
Rating 4 - Poor. 39 out of 753 reviews" "
Rating 2 - Terrible. 7 out of 753 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khadija

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
I expected the room to be cleaned up when I came back Anyway it was good stay Comfortable bed and pillows and clean room
Stayed 2 nights in Oct 2023
Response from Manager on Nov 1, 2023
Dear Khadija, Thank you for your review of the hotel. I am glad you had a comfortable stay.We hope to welcome you back soon.Kind regards

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and is what really sold us, it’s a quick 1-2 min walk to the nearest station and we took the underground everywhere
Stayed 3 nights in Sep 2023
Response from Manager on Oct 24, 2023
Dear Sarah, Thank you for your review of the London Town Hotel. I am happy to read that you enjoyed the hotel's central location. We hope to welcome you back in the near future. Kind regards

8/10 Good

Thomas, Fox Lake

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient location. Rooms typically small but adequate for this area.
Stayed 2 nights in Sep 2023
Response from Manager on Oct 24, 2023
Dear Thomas,Thank you for your review of the London Town Hotel.I am happy to read that you found the location convenient and the rooms as expected.We look forward to welcoming you back in the near future.Kind regards,

6/10 Okay

Gary, diggers rest

Traveled with partner
Liked: Cleanliness, staff & service
The staff were very helpful and answered any of our queries perfectly. Hiwever the property is tired .
Stayed 7 nights in Aug 2023
Response from Manager on Aug 23, 2023
Dear Gary, Thank you for your review. I am happy to read that you found all the staff friendly and helpful. We hope to welcome you back again soon.

6/10 Okay

Bryan, Jonesborough

Traveled with partner
Disliked: Amenities
The young lady checked us in was great! Younger girl came on duty after wasn’t pleasant! We asked for washcloths she said they were put in your room cause they checked! We asked next morning the girl from first day said they don’t supply washcloths and if we wanted we would have to go elsewhere and purchase them! I thought maybe was their culture but found out it wasn’t! Not sure why any hotel will not supply? Also night clerk our key button messed up asked the older gentleman if could be fixed he said I don’t know wasn’t friendly at all so once again asked the young lady next morning she took care of the issue but says he is nice( we didn’t see that) only 2 things about hotel we liked was location. And the one young lady! Would appreciate to know why a hotel will not supply washcloths?
Stayed 6 nights in Aug 2023
Response from Manager on Aug 23, 2023
Dear Bryan,Thank you for your review. We provide 2 standard sized towels for each guest in the room. We do not provide small wash cloths. After 10pm the night security is available for emergencies only which is why he was not able to change your key button. The key button was replaced for you the very next morning. I am happy to read that you found the location convenient and the receptionist helpful and friendly.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Free tea and coffee in lounge.
Stayed 2 nights in May 2023

8/10 Good

Chi

Traveled with family
Liked: Cleanliness, staff & service
Convenient and good service
Good location to move around. Close to underground and can access to various lines conveniently. Room space is a bit narrow, but is clean. Service is good with friendly staff.
Stayed 3 nights in May 2023

6/10 Okay

Andrew

Stayed 1 night in Apr 2023

10/10 Excellent

Abhishek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 4 nights in Apr 2023

10/10 Excellent

MODESTO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the rooms very clean and the bed very comfortable. Earl Court station around the corner, nice and calm neighborhood. I stayed with my whole family. The staff very friendly and they let us check in early. Great option to stay.
Stayed 3 nights in Mar 2023

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2023

10/10 Excellent

Parthiv

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is probably the 5th or the 6th time I'm staying at London Town Hotel. Love its proximity to Earl's Court Station. It's in a relatively quiet part of town but not too far from Central London. The Piccadilly line is also connected to Heathrow. Lots of good restaurants around as well.
Stayed 10 nights in Dec 2022

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, inexpensive hotel near tube
I've stayed here many times and it is always first rate. The hotel is clean, comfortable and the staff is kind and helpful. It is also very near the Earl's Court tube station. Highly recommended.
Stayed 2 nights in Nov 2022

10/10 Excellent

bjarne

Stayed 4 nights in Sep 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not "the Ritz"... and not Ritz prices. No "public rooms", but I only wanted a nice room, comfortable bed, clean sheets, towels, good shower... and friendly, efficient staff... and got all of that. For less than I would have paid anywhere else on offer. Nice neighborhood, 180 meters easy walk to Earl's Court tube.. but you'd never guess you were that close... in a side street. (Equally close to either end of Earl's Court... just be sure you know which way to turn! Depends on which exit you use from Tube station. Turn right and right again if you come out of EAST end.)
Stayed 1 night in Aug 2022

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
What a find! LTH provides a clean, efficient room at a steal. While the rooms are small, when traveling all you want is a place to shower and sleep. The hotel is in a safe neighborhood, not more than a 2 minute walk from a convenient underground station (that has a lift and ramps for your luggage), the staff is polite and helpful and the rooms are clean, the mattresses are firm and the bathrooms are newly updated. Earl’s Court station is an easy commute to Heathrow and to all of London’s historic sites.
Stayed 3 nights in Jul 2022

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Clean basic room
This is a very basic hotel which comes with a corrisponding low rate. I was given in a solo room in the basement which had a window that opened to the back court. The room location would normally not be ideal, but because there is no AC or fan, it was probably better during the summer because it would cooler than the upstairs rooms. The room was very clean and the twin bed was comfortable. The bathroom was small but modern with plenty of hot water. They do have breakfast for an extra fee, I didn't use it because I preferred to go to nearby cafes. There are lots of restaurants within walking distance which is a plus. I would only recommend staying here, however if you only want a basic place to sleep with no maid service. If you stay here in the summer you risk being uncomfortable if there is a heat wave.
Stayed 3 nights in Jul 2022

6/10 Okay

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Room was very small for 3 people. Service was very good. A bit run down, not like pictures. In a great location, tube station right around the corner. Many markets and restaurants.
Stayed 5 nights in Jul 2022

8/10 Good

Alison

Stayed 1 night in Jun 2022

8/10 Good

Hugo, Burnaby

Liked: Staff & service, property conditions & facilities
Location, location, location!! Yes, the room may be small depending on which you book, but you are on holiday, go out and explore. This hotel is extremely convenient in terms of location and comfortable enough to serve as a base while visiting London. Friendly staff too
Stayed 3 nights in Dec 2021

8/10 Good

Joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a short break
This hotel is clean, well maintained and comfortable. The staff are friendly and helpful, with someone available 24 hours. It is perfectly situated a few minutes' walk from Earls' Court station. I took the 'room only' option, so can't comment on the breakfast. Tea and coffee was available, though in the lounge, rather than in your own room. The precautions taken around Covid made it feel safe to stay here. For my weekend break meeting friends and exploring London together, this offered an excellent base.
Stayed 2 nights in Oct 2021

6/10 Okay

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Town Hotel near Earl Court
The room was quite small small wardrobe Location very good, near Earls Court Station
Stayed 7 nights in Mar 2020

8/10 Good

PaulF., Eureka, CA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The London Town Hotel is exactly what it bills itself to be: a well placed, clean, moderate in amenities, place to sleep and bathe while you're in London. Great staff, good service, clean, comfortable, and in good condition. That's what I expected, and that's what we got. Being just 200 or so meters from the Earls Court underground station, and about the same from a wealth of pubs, local shops, pharmacy, etc, made it nearly ideal for a "home base" to explore London from. I'd happily stay there again.
Stayed 8 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , 2 mins away from the tube. Grocery stores and restaurants are just around the corner. The room is small but it’s fine if you just need a place to stay and staff are really kind and friendly.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
This hotel is in a very good location and the staff are very helpful.
Stayed 6 nights in Oct 2019

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good things come in small packages
Fantastic location to base yourself to explore London. Small rooms but I was hardly there for more than sleeping. Comfortable beds. Clean. Friendly service.
Stayed 6 nights in Oct 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
The room was very small. There was no drawers so we were unable to unpack.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
nice staff! very helpful!
Stayed 3 nights in Sep 2019

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was so handy for the Earls Court tube and I was able to walk easily to the Chelsea and Westminster Hospital. Breakfast was lovely. Room was basic but clean and had everything I needed for my weekend stay. Highly recommend!
Stayed 2 nights in Sep 2019

6/10 Okay

Alex, Calgary AB

Liked: Staff & service
This property is well situated and the staff was friendly. The room was clean enough but curtains were dirty and there were a few stains on the throw on top of the bed. Simple breakfast but the area was clean. I got a noisy neighbour above me but there isn’t much one can do about that. The road right outside was under construction and therefore super loud but I didn’t spend much time in the hotel.
Stayed 4 nights in Sep 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time in London
Quiet neighborhood, clean and comfortable room next time i’m in London i’ll go there again
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Property was clean, shower very small& tight. Limited internet access. staff very pleasant& helpful
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location and staff were more than helpful. Although breakfast was the same everyday it was still filling and nutritious. Only downfall was the room was soooo hot. Granted the weather was unseasonably warm for August but the room was unbearable. Spent most of the time sitting on the seats outside the lounge area. In winter it would be brilliant'
Stayed 5 nights in Aug 2019

6/10 Okay

Matthew

Liked: Cleanliness
Not bad for £70 per night. I had a basement room though where the walls were a bit thin. However staff seemed nice.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great location, close to transport, supermarket, restaurants etc. Good value for money
Stayed 4 nights in Jul 2019

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Convenient Location
This hotel is literally around the corner from the Earl's Court tube station. It was so easy to get around London from the hotel because of the proximity to the station. The room (single room) was spacious enough for one person with two weeks worth of luggage! The bathroom was small, but nicely maintained. The room had a street view on the 5th floor and the weather was cool, so I slept with the window open since I was higher up. There are room darkening curtains so you can have it as dark or light as you wish. The bed and pillows? Wow! More comfortable than I expected! Fluffy mattress, comforter, and pillows, just like home! This was the most comfortable bed I encountered during my 2 weeks in Europe! Breakfast was good, but I almost missed it because I didn't realize that it was ending promptly at 9:30am. I got to the breakfast room at 9:20 but I was able to get served and move up to the lounge to finish as they were getting ready to clean the breakfast area. The sitting room/lounge is a nice touch with books to read just in case you didn't bring any on your trip. It was a short stay (2 nights) but it was an enjoyable stay. I would stay here again.
Stayed 2 nights in Jul 2019

6/10 Okay

Carlo

Traveled with partner
Liked: Cleanliness, staff & service
The front desk employees, during the day, polite. The gentleman on service the night no. The room was floor level and the explained already why. But nice to now that the window is a “fake” becoming you have a wall in front of you!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to the Earls Court station and very handy. Well be back.
Stayed 3 nights in Jul 2019

8/10 Good

Nancy, HK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs are helpful. Quiet, clean, and safe environment. Just a few minutes walk to Earl Court, which is a clean and nice station. What is lack in the room is drinking water as well as kettle for boiling water. Though there's a lounge for you to have tea and coffee,, I supposed.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Earls Court Underground, restaurants and shops
Stayed 5 nights in May 2019

10/10 Excellent

Heidi, London

Traveled with family
Liked: Cleanliness, staff & service
Nice room (bigger than I thought it would be) ,friendly staff,good cleaning, good breakfast
Stayed 4 nights in Jun 2019