Ratings based on 44 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Monaco
Posizione strategica!Posted Feb 22, 2015
Ottima posizione, ottimo cibo! Ci torneremo presto!
for Everyoneby A verified traveler
Posted Feb 9, 2015
Food and service excellent would definitely stay here again.
for Everyoneby A verified travelerfrom l
LondonPosted Jan 4, 2015
Second visit to the hotel. Location is great. Staff is very professional. Rooms and amenities are great! Love it there!
by A verified travelerfrom Canada
Expedia members 2nd class!Posted Dec 18, 2014
The Mandarin is a luxury hotel with prices to match. Most of the staff are excellent and the rooms are generally decent, albeit a bit tired. The location is excellent, very close to Knightsbridge shops, Hyde Park and the tube station. Unfortunately, however, we had some poor experiences. When we arrived, having booked a non-smoking room, they put us in a room which had a vey strong and unpleasant smell of stale smoke. We asked to change to what we had booked and the alternative room was not ready until 6pm. When we checked out, they said we could not have a late check out (to 4pm) unless we paid £200 (maybe we should have charged them for getting us into our room so late!). When we complained, the manager said "we operate like airlines, and have different classes. You booked through Expedia so you're not entitled to business class benefits!" We only stayed there as an experiment because our usual choice, the Hyatt Churchill, was closed following a gas explosion. Next time we'll go back to the Churchill....
Recommendedby 유니from 서울
감동적인 서비스.. 최고였습니다.Posted Sep 7, 2014 on Hotels.com
만다린 오리엔탈 하이드파크는 위치적으로 해롯과 하비니콜스 뒤로는 환상적인 하이드파크가 펼쳐져있어서 9살 아들과머물기 최고의 위치였습니다. 자전거도 탈수있었고 산책하거나 운동하고 쇼핑하며 먹을거리도 훌륭한곳이 많아서 참 편리한 여행이되었습니다. 또한 만다린 오리엔탈의 세심한 배려와 서비스에 큰 감동을 받았습니다. 실내수영장과 Gym시설은 조용하고 훌륭했습니다. 다음에 런던에 간다면 또 만다린 오리엔탈에 머물고싶군요.
by A verified travelerfrom london
Great positionPosted Aug 19, 2014
Good hotel. For the money not good value. Four seasons far better! Room service below average, breakfast service poor. A/c broken in room. Generally not in line with price
for Getaway With Friendsby WendySfrom Devon
PerfectPosted Aug 11, 2014 on Hotels.com
Perfect location for Knightsbridge shopping - a room with a view of Harvey Nicks, what more could a girl want? First class service, lovely room, great cocktail bar and we will most definitely stay there again.
Recommendedby Ash Zackariafrom Midlands
Comfy beds and elegant roomsPosted Jun 2, 2014 on Hotels.com
I found the staff to be excellent and the hotel to be outstanding. I have stayed at the Ritz, Savoy, Dorchester and a number of other 5* hotels in London and I was impressed with the Mandarin. Love to stay with you again.
by A verified traveler
over rated!Posted Feb 14, 2014
Cons: There are no social areas like a lobby and a casual restaurant.
The rooms are nice and the staff helpful but the overall condition of the hotel related to the price you pay is disappointing.
for Couplesby Monickafrom Dubai
London romancePosted Jan 22, 2014 on Hotels.com
I fell in love in that hotel .. Very romantic . Great concierge service , had a great room with view , great coffee :)