Marriott West India Quay (London, United Kingdom)

Rooms & Rates

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Room type

Deluxe Room


		1 king2 twinPillowtop mattress with premium bedding including Egyptian cotton linens and down duvet. View of the city. Separate sitting area. Desk with ergonomic chair. 32-inch LCD television with satellite channels and pay movies. Wired Internet access (surcharge). Voice mail. In-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning. Non-Smoking.

Executive King


		1 kingPillowtop mattress with premium bedding including Egyptian cotton linens and down duvet. View of the city. Separate sitting area. Desk with ergonomic chair. 32-inch LCD television with satellite channels and pay movies. Wired Internet access (surcharge). Voice mail. In-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning. Non-Smoking.

Studio


		1 kingPillowtop mattress with premium bedding including Egyptian cotton linens and down duvet. View of the city. Separate sitting area. Desk with ergonomic chair. 32-inch LCD television with satellite channels and pay movies. Wired Internet access (surcharge). Voice mail. In-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning. Non-Smoking.

Suite


		1 kingPillowtop mattress with premium bedding including Egyptian cotton linens and down duvet. View of the city. Separate sitting area. Desk with ergonomic chair. 32-inch LCD television with satellite channels and pay movies. Wired Internet access (surcharge). Voice mail. In-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning. Non-Smoking.

There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pets not allowed
Minimum check-in age is 18
Check-in time starts at 3 PM
Check-out time is Noon
American Express accepted
Barclaycard accepted
Diners Club accepted
MasterCard accepted
Visa accepted

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for high-speed Internet (wired) in business center: GBP 15.00 per 24-hour period (rates may vary)
- Fee for wireless Internet in business center: GBP 15.00 per 24-hour period (rates may vary)
- Fee for wireless Internet in all public areas: GBP 15 per day (rates may vary)
- Fee for in-room high-speed Internet (wired): GBP 15 per 24-hour period (rates may vary)
- Buffet breakfast fee: GBP 21.50 per person (approximate amount)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

A Green / Sustainable Property - Third Party Certified

This property participates in Green Tourism Business Scheme (GTBS), a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

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Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible path of travel
Accessible bathroom
Roll-in shower
Handicapped parking

In-room accessibility
Accessibility equipment for the deaf
Braille or raised signage

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Property Amenities

Marriott West India Quay offers a 24-hour front desk with multilingual staff, a safe deposit box, currency exchange and express check out services available. The hotel also boasts a concierge service that can arrange transportation, event tickets and can offer knowledge about London and the surrounding area. All public areas and conference facilities are air-conditioned and have high-speed wireless Internet access (surcharge). Guests enjoy complimentary 24-hour access to the fully-equipped gym, which has cardio-vascular fitness machines, resistance training machines and free weights, after which guests can relax in the sauna.

Health club
Air-conditioned public areas
Restaurant(s) in hotel
Room service (24 hours)
Safe-deposit box at front desk
Express check-out
Currency exchange
Gift shops or newsstand
Audio-visual equipment
Dry cleaning/laundry service
Ballroom(s)
Banquet facilities
Bar/lounge
Business services
Doorman/doorwoman
Event catering
Exhibit space
Fitness facilities
Technology support staff
Designated smoking areas
Designated smoking areas (fines apply)
Computer station
Luggage storage
One meeting/conference room

Parking nearby (surcharge)
Tours/ticket assistance
Elevator/lift
Concierge services
Shoe shine
24-hour front desk
Sauna
Multilingual staff
Parking (surcharge)
Parking limited (surcharge)
Porter/bellhop
24-hour business center
Security guard
Smoke-free property
Smoke-free property (fines apply)
Suitable for children
Breakfast available (surcharge)
Technology helpdesk
Television in lobby
Tour assistance
Wedding services
Wireless (high-speed) Internet access - surcharge
Wired (high-speed) Internet access - surcharge

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Rooms

Marriott West India Quay, London, has 301 bedrooms spread over nine floors, all of which have floor-to-ceiling windows, decorated in a modern, style and all featuring the Marriott Bedding package (Egyptian cotton sheets, down mattress topper, down duvets and six pillows). All rooms are air-conditioned with satellite TV, pay movies, tea and coffee making facilities, iron and ironing board, Internet access (surcharge) & minibars . Rooms also feature a large desk and work area.

Room Amenities

Pay movies
Air conditioning
Direct-dial phone
Minibar
Coffee/tea maker
Hair dryer
Iron/ironing board
In-room safe
Satellite television service
Premium bedding
Separate sitting area
Climate control
Hypo-allergenic bedding available
Wake-up calls
Complimentary newspaper
Dial-up Internet access (surcharge)

Daily housekeeping
Extra towels/bedding
Turndown service (on request)
Private bathroom
Complimentary toiletries
Shower/tub combination
Sewing kit
Clock radio
Desk
Ergonomic chair
Wired high-speed Internet access (surcharge)
Egyptian-cotton sheets
Pillowtop mattress
LCD television
City view

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Dining

The Curve Restaurant and Bar – This light airy restaurant has floor-to-ceiling windows, modern decor, and a relaxed atmosphere. The restaurant has an extensive menu with a wide variety of fish dishes both from the grill and the seafood bar.

The Manhattan Bar and Terrace – A stylish, funky New York-style bar which offers an selection of cocktails served in a hip and vibrant atmosphere. Classic cocktails include Cosmopolitans and Mojitos, with selected cocktails available in pitchers for groups, and low carb and low fat options are avaliable.

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Recreation

Guests can practise their swing at the18-hole Beckenham Place Park Golf Club, nine miles away, or try their hand at a range of water sports (three miles away), including kayaking, sailing and water skiing.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Golf - driving range nearby
Golfing nearby
Ice skating nearby
Sailing nearby

Scuba diving nearby
Water skiing nearby
Golf lessons available nearby

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Marriott West India Quay

4.1

out of 5

avg. guest rating

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Showing 1 - 10 results (of 14) · See more Marriott West India Quay reviews

A Traveler from USA

3.0

out of 5

“The bed was very comfortable:)”

The Marriott West India Quay is a nice hotel; if you need to be near Canary Wharf. This hotel is a more than an hour away from Heathrow by any means of transportation. I was there for the Barclay's ATP Tennis tournament at the O2 arena, a short, underground ride from the hotel. They should consider using the fact that the Docklands Light Railway (not the underground) is right outside the door and can get you to central London and interesting sights in minutes. Of course, the downside is that the DLR is just outside the hotel and from my room (on the 3rd floor) I could see the color of commuters eyes!!! In all fairness they did offer to change my room, but the other option was on the 1st floor overlooking the patios and the walkway. Soundproofing is not very good however. Just be aware that floors 9 and above are regulated to Executive apartment rentals. When making reservations via Expedia, it really wasn't clear that the Executive apartments are part of the hotel. The staff were all very helpful. Especially the night Concierge, who initially told me that I could print my boarding pass at no cost and then double checked with the business center, only to discover that I would need to buy internet service. He kindly offered to print it for me, saving me quite a bit. There are not many hotel options in the Docklands area and this hotel offers good size rooms and real elevators. There are tradeoffs, but the bed was very comfortable:)

Dave W from Qatar

5.0

out of 5

“Two Sides to This Hotel”

This is an excellent hotel but beware that it has two faces that are dramatically different. One side of the hotel looks over the train tracks, industrial air conditioning units, and a rather dull working class neighborhood. The other side of the hotel faces the Canary Wharf area with water views and a vibrant/exciting neighbohood. The hotel will try to put you in the undesireable side unless you mention your desires. Great underground access. Wonderful neighborhood of cafes, restaurants, museums, and shops.

Djem y from Miami, Istanbul, Paris

2.0

out of 5

“Staff!!”

Staff is rude, they don't want to deal with your problems. I wanted to extend my stay and they offered me to extend it for xxx pounds a night when the room is available for yyy us dollars a night on expedia. I asked them why, and they told me to book it from expedia then - rude. I booked my room from expedia to extend it and they forced me to pack up all my luggages saying that they haven't received any confirmation and i got a confirmation from expedia by the time. Once i brought all my luggages, staff!!! told me that they can give the room i am staying as it's the only one in that price range.... So they just want to torture you in that sense. They put a coupon in my room and when I ordered dinner, the staff called me back saying where i have seen such a thing and i told them. When they brign the dinner to my room, they included all the items on the receipt. I asked them why, they said they are not informed about the coupon and when i showed it and they crossed the price... The rudest staff you can come up! Stay away!

Area recommendations

Stay wherever you wanna stay and take the underground.

Patric B from Bellinzon, Switzerland

5.0

out of 5

“Great Hotel”

Great Hotel, Nice Peopel. Schopping mall Near by. Overground to London City 20min Travel!

A Traveler from Boston

4.0

out of 5

“Pleasant, but not particularly convenient.”

This is a typical Marriott 4* hotel, located in the Docklands area of London. The adjacent outdoor plaza overlooks a canal, and, in the summer, it would likely be very appealing spot. In February, the cold wind diminishes its appeal. My hotel room was spacious, clean and modern. The overall decor is generic, but the public areas were attractive. Breakfast was good, the bar was lively, and the staff was helpful. There are many restaurants and numerous shopping opportunities (including a grocery store and a huge mall) within a short walk. The DLR station is right next to the hotel, and the Canary Wharf tube station is about 10 minutes away. Having said all that, it's important to understand that this hotel is not particularly convenient for tourism. It takes about 45 minutes to reach Central London via tube or DLR. Heathrow is almost 2 hours away, and there are no airport shuttles from this area. Cabs to the airport are almost 90UKL. If you have business in this area, or do not mind spending time on the tube, this hotel is a pleasant place to stay... for the right price.

A Traveler from Oslo, Norway

3.0

out of 5

“Business but limited pleasure”

The hotel works very well for business trips to Canary Warf but is less convenient for weekend trips to London. Highly dependant on tube/dlr to get to sights and this takes much time. Canary Warf is pretty dead on weekend evenings. One item to note. Do not get a room facing the DLR. You will be less than 500 yards from the tracks.

Area recommendations

O2 Arena for a show. Use the Thames Clipper to get to Westminister and you can enjoy the river

A Traveler from CA

3.0

out of 5

“Not Impressed”

For a 4-star hotel it really lacked in the front desk/lobby area and resturants. Places nearby to eat to that was fine, but not a very comfortable lobby area to wind down for the evening. Also the staff at the front desk wasn't very helpful.

Area recommendations

this was fine as the Tube has easy access to the area

A Traveler from Naples, Italy

5.0

out of 5

“Great Stay!”

The Marriott was definitely a pleasant stay. Beautiful lounge, comfortable beds, impeccably clean. The staff bent over backwards to help. Their 24 hr room service, though overpriced, definitely came in handy for tourists that spend all day out and about :) The West India Quay tube stop is literaly around the corner. Will recommend to anyone.

A Traveler from spokane Washington

4.0

out of 5

“good for the business and leisure”

this hotel is locate in the canary wharf and west india quay tube station is easy to travel to center London and set by the dock area which financial business so many restaurants and pub in the area near by..so many things to do and to see..

Traveler's tip

you can travel by train DLR which next to the hotel to central London.

A Traveler from Jacksonville, FL

5.0

out of 5

“Very satisfied”

The staff was extremely welcoming and attentive. There was a minor snafu with my reservation (I was initially assigned a room with twin beds rather than the king-size bed I'd requested) and the front desk staff dealt with the issue smoothly and efficiently. The room was clean, comfortable, and well-appointed. If I'm ever lucky enough to return to London I would definitely stay there again.

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