Ratings based on 332 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Baltimore, Maryland

Great Location!!

Posted Oct 21, 2014
The location of the hotel was fantastic. We could walk to most places and the tube stations were within a 10min walk. Our room was very comfortable. Hotel staff was great. We stayed in a privledge room. The tile grout in the bathroom was a bit moldy and the shower sprayed water all over the floor, but otherwise everything was very clean. I would definitely recommend this hotel if you are looking for more amenities without a huge price tag.
4 out of 5
for Families
by A verified traveler

Staff were very helpful

Posted Oct 20, 2014
Pros: Friendly staff, good showers
Cons: Breakfast is too expensive
My mum had an accident in her room on her 80th birthday and the staff were very helpful and kind over the next couple of days as we organised her ambulance and healthcare. One tip - the hotel wheelchair needs new tyres
5 out of 5
for Everyone
by A verified traveler from Swansea

Convenient hotel to visit our son

Posted Oct 6, 2014
Pros: Very convenient and comfortable
Cons: All was as expected
Location: Close to Borough Market,Southbank and the Shard
Very pleasant stay ,comfortable room,very convenient .staff were accommodating,bar area comfortable and inviting
5 out of 5
for Couples
by A verified traveler from Melbourne Australia

Good location.

Posted Oct 4, 2014
This hotel is in a great location to visit the London Eye, Westminster, Downing Street and other Top London attractions. The rooms are clean and bed very comfortable. Staff were very helpful. I would certainly use this hotel in the future.
5 out of 5
for Everyone
by A verified traveler

Happy Hotel

Posted Sep 21, 2014
We arrived at the hotel early as we had plans and were greeted by a friendly receptionist who placed our bags in the luggage room. We enjoyed a drink at the bar while we planned our day. The barman was equally friendly. The hotel is only a short walk from Southwark Tube so very handy. The room was clean and comfy.
4 out of 5
for Everyone
by A verified traveler from Charlotte

Good South Bank hotel

Posted Aug 23, 2014
Pros: Close to Bankside restaurants and attractions; within walking distance of the city.
Cons: Absence of exhaust fan in bathroom left room very humid.
Location: See above. The closest underground station is about a 15-minute walk, which is tiresome but not the hotel's fault.
The room was small but adequately furnished. Hotel appeared understaffed, but eventually all our needs were taken care of. The bar and restaurant are not recommended; they couldn't figure out how to make a scotch and soda, and the menu selections were sparse and expensive.
1 out of 5
by A verified traveler from Northampton


Posted Aug 1, 2014
Pros: No good
Cons: No good
Location: No good
No good,as I was ill and could not attended me,why I came important money thankyou
5 out of 5
for Everyone
by A verified traveler from New Zealand

very good location on South bank of Thames

Posted Jul 24, 2014
Pros: Staff very pleasant, welcoming and helpful. Room well maintained and tidy and bed very comfortable
Location: Easy walking distance to Globe Theatre and Tate Modern and crossing the Thames
Very enjoyable. Dinner and Breakfast very good. Nice relaxing environment in foyer with books available and variety of comfortable chairs to choose from.
3 out of 5
for Everyone
by A verified traveler

Great location and value for money

Posted Jul 19, 2014
Not the biggest rooms, playing music through the TV did not work and the temperature in the shower could not be adjusted
4 out of 5
for Everyone
by A verified traveler

Good Southwark based hotel

Posted Jul 17, 2014
Pros: Modern, clean and stylish hotel with friendly staff.
Cons: Is there easy access to the hotel?
Location: Within walking distance of Waterloo Station and London Bridge tube station. Tate Modern and the Southbank are nearby, as is Southwark
We enjoyed a comfortable 4 night stay here. Good hotel within easy walking distance of the river and Tate Modern and of Borough market and environs.