Ratings based on 307 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Northampton


Posted Aug 1, 2014
Pros: No good
Cons: No good
Location: No good
No good,as I was ill and could not attended me,why I came important money thankyou
5 out of 5
for Everyone
by A verified traveler from New Zealand

very good location on South bank of Thames

Posted Jul 24, 2014
Pros: Staff very pleasant, welcoming and helpful. Room well maintained and tidy and bed very comfortable
Location: Easy walking distance to Globe Theatre and Tate Modern and crossing the Thames
Very enjoyable. Dinner and Breakfast very good. Nice relaxing environment in foyer with books available and variety of comfortable chairs to choose from.
3 out of 5
for Everyone
by A verified traveler

Great location and value for money

Posted Jul 19, 2014
Not the biggest rooms, playing music through the TV did not work and the temperature in the shower could not be adjusted
4 out of 5
for Everyone
by A verified traveler

Good Southwark based hotel

Posted Jul 17, 2014
Pros: Modern, clean and stylish hotel with friendly staff.
Cons: Is there easy access to the hotel?
Location: Within walking distance of Waterloo Station and London Bridge tube station. Tate Modern and the Southbank are nearby, as is Southwark
We enjoyed a comfortable 4 night stay here. Good hotel within easy walking distance of the river and Tate Modern and of Borough market and environs.
5 out of 5
for Everyone
by A verified traveler from aberdeenshire

Can't find fault

Posted Jul 16, 2014
Pros: Quiet, helpful staff, comfortable room, central location
Cons: Looks tired from outside but minor issue
Location: Near Tate, south bank theatres, globe, and excellent eating places
Had wonderful stay. Very central near to all I was doing and incredibly quiet. Will use again
4 out of 5
for Everyone
by A verified traveler

Plenty of food in this area. Close to the river .

Posted Jul 9, 2014
Close to eating places, and the river . But only the jubilee line goes through southwark.
5 out of 5
for Everyone
by A verified traveler from new york

Great hotel and very central

Posted Jul 6, 2014
Friendly staff, clean and comfortable room. Close to the underground, London abridge, Tate Modern and restaurants.
5 out of 5
for Everyone
by Tui from Invercargill New Zealand

Handy to bus stations and underground.

Posted Jul 1, 2014
Pros: Everything was fine as stated above.
Cons: The outside of the building is drab and perhaps could do with a facelift.
Location: near to the Tate Project and several restaurants. We walked aroud the area and enjoyed looking at the old and new buildings that are in the area
Reception staff extremely helpful. Meals were well presented and staff in dining room pleasant and welcoming. Room clean and bed very comfortable. Room situated next to street but no noise in room even though a very busy street. All in all a very pleasant stay.
1 out of 5
by Debbie from Bangkok

Overbooked so never stayed

Posted Jun 27, 2014
Pros: I will never know!
Cons: Reservation staff
Overbooked to no option but to stay else where and they where not bothered.
4 out of 5
for Everyone
by Elaine from Oxford

Short theatre break in London

Posted Jun 18, 2014
Pros: Pleasant dining room, bar area. Staff very helpful and pleasant. Very convenient for Globe Theatre, Bankside, Southwark Cathedral, Borough Market
Cons: Shower could do with some improvement to stop leakage from shower onto floor - gap between shower door and edge of bath.
Location: See above
Arrived before check in time but staff very helpful- able to leave luggage, have coffee, use facilities.