Ratings based on 926 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.0 Service & staff
3.5 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Youngstown, OH U.S
Hotel close to the underground, Public transportatPosted Mar 29, 2015
Pros: The hotel Indigo which I was told belong to the same group is clean ,the staff were very friendly, the room was small but that did not bother me .
Location: was good location , but still wherever you stay in london I advise oyster card and london pass and a map or phone application that helps U around
No room available in Mercure inspire of Booking over a month in advance, however I was directed to another hotel , by the staff of Mercure using the same booking . The hotel name was Indigo in the same street and we were given complementary breakfast during our stay and free in room internet.
for Everyoneby A verified travelerfrom Washington D.C.
London OvernightPosted Mar 10, 2015
Pros: Staff was very friendly and helpful.
Cons: Location was superb. Room was tiny but not much you can do about that, I did order a single.
Location: I hoped on the tube and went to the science museum and the Natural History museum, swung by the British Museum to see the Napoleon posters. Easy.
This is a hotel is right near Paddington and is great for an overnight or other quick visit to London. I was flying through London and took a 24 hour break, took the Heathrow Express into town, visited some of my favorite London places (and a few new ones) grabbed a good night's sleep and was back out to the airport no sweat. Staff was very nice, the hotel is in an older building so the rooms are not cookie cutter (mine was very small but comfortable enough, the bathroom was normal sized...) A good place to camp out if you have a spare day and know you won't be in your room a bunch.
for Everyoneby A verified travelerfrom 東京
思っていたのをはるかに超える狭さでしたPosted Jan 29, 2015
for Personal Eventby PETERfrom Mendelis
Great Getaway WeekendPosted Jan 24, 2015 on Hotels.com
Felt welcomed, friendly staff, comfortable rooms, very clean.
by A verified traveler
Great location for Paddington Station, shame aboutPosted Jan 19, 2015
Pros: The location
Cons: Be realistic about room sizes
The hotel is in a great location if using the station and is tidy and well presented. The receptionist told me the room was small and made it clear that they had no alternatives. I had not prepared myself for how small a double bed room can be. If the bed needs to be pushed up against the wall to fit it into the room maybe it should be a single room. I would not risk booking this hotel again because of the chance of getting allocated one of the smaller rooms again.
for Everyoneby A verified traveler
駅近で大変便利Posted Jan 18, 2015
地下鉄の駅からも鉄道の駅からも大変近く、どこへ行くにも一休みするためにホテルに戻るのにも便利で苦になりません。 地下鉄でﾛﾝﾄﾞﾝ市内を回ったり、鉄道に乗ってｳｨﾝｻﾞｰ城やｵｯｸｽﾌｫｰﾄﾞへ行くのにも大変便利です。 また、パディントン駅内にはコンビニやスーパーもあり朝食を調達するのにも困りません。 部屋は狭いですが、清潔でシャワーの湯量も十分です。 ただ、６泊中２泊はミネラルウォーターの追加補充がなく、フロントに話して頂きにいかなければなりませんでしたし、シャワーキャップの補充もありません。歯ブラシはもともとついていません。一番困ったのはトイレットペーパーがなくなっても補充がなくフロントへ話しても追加してもらうのに１日かかったことです。日本では考えられませんね。 色々と不備を訴えなければならなかったので、ある程度英語で交渉できるノウハウをお持ちの方にはお勧めです。 笑
for Couplesby Davidfrom Gold Coast
Great Location, Small RoomPosted Jan 16, 2015 on Hotels.com
Very central location, right next to Paddington train station. Room was the smallest I have seen for a long time - quite unacceptable. Lift broke down during stay - luckily we were on a lower level floor. Disabled access would be a problem for those on a wheelchair. The breakfast included for about 15GPB extra per person is well worth it. The staff were very friendly and tried very hard.
for Couplesby barton sfrom Miami
Next Door to LHR Express TrainPosted Jan 14, 2015 on Hotels.com
Booked for proximity to Heathrow Express - it is practically next door. With exception of one doorman/porter who pushed Red Bus tour and unnecessary London Tower priority tickets (it was January, almost no ques), the staff was very warm and helpful. On check in we were told the economy room we booked was very small especially considering our 4 bags, so she upgraded the room to standard at no additional cost, which room was still quite tiny--but clean and with plenty of hot water, large towels, toiletries. This same young lady who registered us, also later cheerfully printed out our boarding passes. Would stay there again for short visits and early LHR departure.
for Business Travelersby A verified traveler
Posted Jan 14, 2015 on Hotels.com
for Personal Eventby Sarifrom Hyvinkää
Kaikki toimi, kompakti huonePosted Jan 13, 2015 on Hotels.com
Kaikki toimi ja tarpeelliset asiat olivat ok. Henkilökunta oli ystävällistä