Ratings based on 289 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Blackpool

Weekend in London

Posted Jul 11, 2015
Pros: Quality of the room. Location.
Location: Right on the edge of Park Lane and Hyde Park. Great location near to Hyde Park tube and a pleasant short walk to the local shops and restaurants.
Excellent high quality hotel right on the edge of Park Lane and Hyde Park. Unfortunately this hotel is having major renovations and the reception area is very restricted at the moment, so quite tight for getting past when others are checking in and only one lift, so long waits at times, hence the average score on hotel facilities. The renovations did not affect the room which was excellent (but we did stay at a weekend and there didn't seem to be anyone working on them). For a special weekend away I would probably come back, but the renovation work did affect the overall impression of this high quality hotel.
1 out of 5
by A verified traveler

Same price as four seasons next door

Posted Jul 7, 2015
Pros: nothing.
Cons: everything
Location: park lane
Staff bordering on incompetent. Definitely grumpy. Lifts extremely slow, lobby under construction. Rooms tiny, tech very hard to use.
4 out of 5
Recommended
for Everyone
by A verified traveler

A Very fresh refresh

Posted Jun 3, 2015
Pros: Clean simple lines. Cheery modern rooms
Cons: Renovations should not be done in the hotel before 10:30am. Drilling and sawing woke me up
Location: Hyde park is across the street
I stayed at the Metropolitan often many years ago, but have not been there for at least 10 years. I was very pleasantly surprised by what a nice and fresh renovations the hotel has done
5 out of 5
Recommended
for Couples
by A verified traveler from Channel Islands

Excellent Hotel in a great location

Posted May 18, 2015
Pros: Location and comfort
Cons: Nothing it was excellent
Location: Very handy for shopping and nightlife
Top example of modern luxury hotel in a great location
4 out of 5
Recommended
for Everyone
by A verified traveler

清潔で快適なホテル

Posted May 15, 2015
Pros: 清潔で便利なところ。
ハイドパーク、グリーンパークのそば、駅にも近くて便利でした。バッキンガム宮殿にも徒歩ですぐでした。ホテルはとても清潔で機能的で便利でした。フロントのスタッフも片言の英語でも丁寧に笑顔で対応してくれました。
5 out of 5
Recommended
for Everyone
by A verified traveler from leeds

The most wonderful hotel

Posted Apr 27, 2015
This hotel was absolutely incredible in every possible way. The staff, the food, the room, everything was the best of the best and I honestly cannot recommend this beautiful hotel enough.
5 out of 5
Recommended
for Everyone
by A verified traveler from takarazuka japan

x最新設備と室内の清潔さ

Posted Apr 12, 2015
Pros: 室内設備と清潔さ
Location: 地下鉄ピカデリーラインのハイドパークコーナー駅から徒歩4分です。 ロンドンに観光に行くなら、絶対にピカデリーラインにアクセスできるホテルを選ぶべきです。
スタンダードルームで予約してましたが、バスタブ付をリクエストしていたので、眺望のない2階の部屋でしたが、グレードアップしてもらえました。 リニューアルしてあるらしく、手元の液晶モニターで室内設備の全てをコントロールできるシステムが導入されていましたた。(panasonic製みたいです) 但し、ロンドンの高級ホテルの例にもれず価格はやや高いと思われます。 私の場合はエクスペディアの大幅割引を利用してやっと泊まれたのですが、立地と環境重視のホテル選びに間違いはなかったです。
5 out of 5
Recommended
for Everyone
by A verified traveler

wunderschönes zentral gelegenes Hotel !!:)

Posted Apr 10, 2015
Das Hotel hat eine sehr gute Lage, öffentliche Anbindung ist zu Fuß ca. 5 Minuten entfernt. Das Hotelpersonal ist sehr sehr freundlich, der Service allgemein ist Top!! Man fühlt sich als Gast wertgeschätzt und das Personal ist bemüht den Aufenthalt ganz nach den Wünschen des Gastes auszurichten ... Die Zimmer sind sehr modern, schön und vorallem ordentlich & sauber (jeden 2 Tag wird die Bettdecke gewechselt, es riecht überall angenehm nach ätherischen ölen sie auch im Spa verwendet werden) !! Sehr toll finde ich auch, dass das Hotel sehr umweltbewusst ist!! Das Essen (Frühstück, sowie an der Hotelbar ist sehr lecker und von sehr guter frischer Qualität) Alles in allem kann ich dieses Hotel zu 10000 % guten Gewissen (meiner persönlichen Ansicht und Ansprüchen nach) weiter empfehlen!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2015
The hotel was absolutely beautiful. The room was spacious and very well maintained. The staff was wonderful and very helpful. I would recommend this place to anyone
5 out of 5
Recommended
for Families
by A verified traveler

friendly, approachable, well being

Posted Apr 7, 2015
Pros: riecht gut überall, sehr komfortable Betten, extrem gute Lage, um London fussläufig zu erkunden
Cons: nein
4 Tage über Ostern in London mit 4 köpfiger Familie, Doppelzimmer direkt nebeneinander, sehr guter Zustand und an jedem Tag zwei Mal serviciert, kleine Aufmerksamkeiten auf den Zimmern am Ostersonntag, sehr freundliches Personal am Empfang und sehr kompetenter Concierge. Umgang mit Kindern/Jugendlichen sehr wertschätzend