“Great place to stay”

Wonderful hotel to stay in London. You can't beat the location, as it is just across the street from the Gloucester Rd Tube station as well as a pharmacy where you can stock up on supplies. Plenty of places to eat around the hotel, including a deli across the st and The Stanhope Arms pub. Hotel itself is charming and well kempt. Rooms are comfortable. I had a problem with my heat and someone was up within minutes to fix it. Very nice and helpful staff. Would definitely make a return visit!

“Very Nice Hotel”

This hotel is very picturesque. Very nice people. Comfortable room. Great area--right across the street from the tube. We enjoyed it very much.

“Brilliant Bailey's”

We couldn't fault this hotel. The staff were very polite and extremely proffessional - nothing was too much trouble. It has old england charm and is a welcome change to the usual modern, minimalist chic boutique style hotels. The rooms were very comfortable and catered for all our needs. It is very convenient for the west end, covent garden etc and equally so for most major stations. Brilliant hotel!

“loved it”

Everything about our weekend was great,including the hotel.When we checked in,the receptionist was excellent - very professional and very helpful/informative.Our rooms were ideal - spacious,comfortable and spotlessly clean.We found the location to be perfect for our needs,the tube station being only yards away.We got to the west end in no time,with no change of line.There are loads of really nice places to eat and drink very close by and the V & A and Natural History museums are only walking distance away.We ate and drank in the hotel and found it very good and excellent value.Overall,we found all the staff to be very pleasant and helpful and we would have no hesitation in using this hotel again.We even got breakfast for half price because we booked with expedia.We also ate in the Bombay Brasserie - it was a little expensive,but well worth it for a special treat - try the Cobra Coffees

“Good hotel in the center of the city”

This hotel was a good bargain. I was located at a tube stop. in a very good area of London which was accessible for the entire city, and surrounded bu shops and restaurants. The staff was always helpful and willing to assist. I look forward to staying at the hotel in the future.

“How Did I Get So Lucky???”

The location is the best; i.e. Underground is across the street (two stops from Harrods), Tour Buses stop across the street, Food Markets, Coffee Shops, Cafes, Pubs, Post Office, Restaurants, Kensington Palace, etc. literally steps from the Hotel. The Hotel's restaurant and room service are a bit pricey; but you can opt for the room's complimentary cup of tea/coffee to start your day and visit the neighborhood for your local meals. We had a fine choice of places to pick from for Christmas Night.

“Great hotel”

The concierge weren't terribly helpful and our room wasn't ready for check-in at 2PM as it was supposed to be, but because of the delay they bumped us up to a more expensive room at no extra charge. Very polite, but not knowledgeable concierge.... Excellent experience overall, however.

“Exceptional for the price”

Found all of London to be rather pricey, but the hotel was reasonable and within our budget. Staff very courteous and concierge extremely helpful setting up tours, recommending restaurants, etc.

“Reasonable, convenient, and comfortable”

The best thing about the hotel was its proximity to the Gloucester Rd tube station - we had a lot of luggage and the hotel is directly outside the station! Only a few steps and we were there, which is nice after an overnight flight from the States. It had ambience (it's a Victorian building, I believe), a touch of class (brass, wood, traditional Christmas decorations), helpful staff at the desk, and very comfortable rooms. The decor was tasteful, the bathrooms had warming racks for the towels - and we weren't disturbed at all by traffic noise, although we were right on Gloucester Rd. We spent some time in the bar as well and enjoyed the quiet atmosphere - the food (we were able to eat from the restaurant's menu without leaving the bar) was quite decent too. The price through Expedia was quite reasonable, given the high quality of the accommodations. We will definitely consider staying there again should we find ourselves wanting to spend a night or two in London.

“Met our needs”

Great location, pleasant and accomodating staff.