Ratings based on 970 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay in London

Posted Sep 28, 2014
Had a nice and comfortable stay at the hotel which is right beside the tube. Hotel staff and amenities are first rate and help to make our stay unforgettable.
3 out of 5
Recommended
for Everyone
by A verified traveler from SoCal

Excellent location. A little dated.

Posted Sep 26, 2014
Italian doorman was outstanding. Knew everything and exceptionally helpful. Internet was spotty at best. Check in was smooth. Club room and bfast needs upgrade.
2 out of 5
by A verified traveler from Windsor, Ontario.

Great Location!

Posted Sep 24, 2014
Pros: The Manager was excellent and tried to assist as best he could.
Cons: The hotels needs some TLC
Location: Location was perfect - right by the tube station and the area was excellent re restaurants etc.
Our first room had a man in it! We had to wait a few hours for another room that we were told would be "wonderful" - it was not. There was a used drug syringe on our windowsill and the room was tired and tiny.
1 out of 5
by A verified traveler

Disappointed!

Posted Sep 22, 2014
Pros: Only the location is convenience, it is in a minute walk from the Gloucester Road Tube Station.
Location: It is very closed to most of the sight seeing spots.
This hotel is in good location, however, the entrance is next to the attached dump site of the hotel, every time we walked pass by, we had to bear the bad odor. The wifi that included in the rent was never function properly. We had to use the one in the loony in order to get the access.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice clean hotel

Posted Sep 17, 2014
enjoyed the stay, great area, will stay again and will recommend to friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from Belfast

great location next to tube station

Posted Sep 16, 2014
stayed here twice and it's very good. good location
5 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk, England

Fantastic hotel.

Posted Sep 11, 2014
Excellently located for ease of sightseeing in Central London area. Only down side was that Gloucester Road underground station is closed at present but only a short walk to South Kessington Station obviously not the hotels fault. We would recommend this hotel to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler from MN

Great location close to the tube.

Posted Sep 10, 2014
Pros: Location.
Cons: Condition of the room.
Location: The tube station is right across the street and there are many restaurants around the hotel. Three major museums are only a two blocks away.
The Millennium Gloucester Hotel is in a great location with easy access to the tube station which is right across the street. The public areas of the hotel are very nice and look very welcoming. However, the rooms are very dated and need of refurbishment. Overall, a good hotel in a great location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2014
Very nice hotel in Kensington! Close walk to the Gloucester Road underground station. Room was very clean and staff were helpful. Would definitely recommend!
3 out of 5
by A verified traveler from Washington, DC

Poor Lighting, Overcharged after checkout

Posted Sep 10, 2014
Pros: It was in a beautiful neighborhood and the lobby was elegant.
Cons: Just about everything.
Location: There seemed to be plenty to do - pubs, museums, etc. but we were on the go and other things on our itinerary. Would recommend the location.
The first strange thing about this hotel was that, since we prepaid for our room, the front desk did not require a credit card and instead asked us if we wanted to put down a cash deposit for incidentals. Very strange, and a bit "dodgy" as our British friends commented afterwards. When I realized the next day that neglecting to offer a credit card meant no internet access, I supplied a credit card, but internet was spotty at best. Room lighting was horrible, and a "queen sized" bed was two twin beds pushed together (which continued to roll apart during our entire stay). Upon check out, our total bill should have been a total of $73 for incidentals, but we arrived home to a charge to our card of over $164. Once I contacted the hotel, this was corrected, but too many things went wrong to want to stay in what I thought would be a 5-star hotel again. We also requested a room with a view, which turned out to be a view an apartment building and another hotel.