Ratings based on 925 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from bristol
will stay here again when in londonPosted Aug 27, 2014
Location: very good location
Everything about our stay was very good staff, location, room and foods. No problem at all.
for Everyoneby A verified traveler from Bay Area, California
Impressive lobby, very close to undergroundPosted Aug 26, 2014
Pros: The hotel has a very impressive entrance and a very good front staff. Concierge services are excellent. Connection to tube and Heathrow are very good.
Cons: The rooms were quite small and in need of refurbishing. Eliminate wi-fi charges
Location: Victoria and Albert and the Science museums are a 5 minute walk away and Harrods about 15 minutes. Gloucester Road tube is very close, many eateries.
We arrived at 2.00 PM, the earliest check in time. As they had no standard rooms available we were given a club room. There appeared to be no advantages to club accommodation apart from being higher up. The concierge staff were very helpful in providing maps and directions and booking transport and the operator almost always answered the phone on the first ring. We were charged UK pounds 10.00 per day for internet access. Being next to Glouscester Road tube station made it a great base for exploration (buy Visitor Oyster card from London transport before entering the UK for best rates or buy a day ticket). There is a direct line (Piccadilly) to Heathrow.
for Everyoneby A verified traveler from m
Very clean, really lovely placePosted Aug 26, 2014
A warm welcome and they upgrade our room as it was our mini honeymoon, lovely room and would stay here again
for Everyoneby A verified traveler
Posted Aug 17, 2014
Recommend it, large rooms and good location, I would to stay there next visits Insha'allah.
for Everyoneby A verified traveler from H
Midweek BreakPosted Aug 14, 2014
Beautiful hotel, helpful staff, ideal location 50 yards from Gloucester Road tube station, plenty of local eateries. The hotel was very expensive as you would expect. The only criticism was the charge of £10 per day for wi fi.
for Everyoneby A verified traveler from ny
Great location!Posted Aug 12, 2014
Cons: Gym is small not much in equipment. Breakfast (eggs) were awful, someone needs to learn to cook proper scrambled eggs.
Near to everything, nice hotel, but nothing amazing.
for Everyoneby A verified traveler
Perfect one night stayPosted Aug 11, 2014
Great location, welcoming staff, comfortable, spacious room and great value.
for Everyoneby A verified traveler from wales
Lovely hotelPosted Aug 9, 2014
Shower wasn't very good at all! Not very user friendly Front desk staff very friendly and helpful.................... . . . . . . .
for Everyoneby A verified traveler from UK
Very accessible to public transportPosted Aug 2, 2014
Very close to àny London tourist spot. Even hop on hop off buses stops in the corner near the hotel. You can even take the hop on hop off bus quite late and not worry about getting tube on your way back as it stops near the hotel. Best hotel I've ever been. Even my son loves it. Bed is so comfy.
for Everyoneby A verified traveler from Channel Islands
Good, centrally placed hotel.Posted Aug 2, 2014
Pros: Location and general level of comfort. Breakfast staff are very efficient.
Cons: Free wi-fi or broadband. TV seemed to lack most of the BBC stations (both television and radio).
Location: The Cromwell Road museums and South Kensington are the nearest attractions.
Hotel is clean and well-organised. Staff are friendly and attentive. Breakfast is very good. Rooms have the general facilities you would expect for the price.