At arrival we were warmly greeted and checked-in with ease. Went up to room to find it neat, clean, tidy and smelled fine. It was a spacious room and the bathroom was clean as well. TV had plenty of channels and the walls were thick. Plenty of privacy. The beds were comfortable and there was maid service daily. However, there were two things that could have been better. First, there were only 3 outlet plugs for us to recharge our electronics and second, the heater did not work and our room was quite cold. We noticed that the maids opened the window to allow air in but it was too cold. Also, our room phone rang twice and we were hung up on on different days by, I am assuming the hotel staff (front desk or maids), to see if we were still in the room for check-out or for cleaning it.