Ratings based on 1,061 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom D

A really nice hotel centre of London

Posted Jan 20, 2015
We had an amazing time and would book this hotel again if we were staying in London.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hampshire

Nice hotel, friendly staff,excellent breakfast

Posted Jan 20, 2015
Pros: Comfort of room, great breakfast - lots to choose from.
Location: Within easy walking distance of waterloo, southbank, covent garden.
Clean room, friendly staff, excellent breakfast, lots to choose from. Easy walking distance from Waterloo Station, London Eye, Aquarium. Only 20 minute walk to Covent Garden and easy walk from there to West End and lots of shopping experiences.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Madrid

Hotel muy bien situado y en una zona muy tranquila

Posted Jan 19, 2015
Pros: La atención de el hervidor de agua en la habitación con el te y el café con galletitas. Un detalle.
Cons: A mi me pareció perfecto.
El hotel es muy moderno, la atención de las recepcionista (española) muy atenta y simpática no informo de todo perfectamente. el hotel dispone de una piscina climatizada para los clientes, las habitaciones están limpias y son espaciosas y en general todo muy bien.
5 out of 5
Recommended
for Families
by A verified travelerfrom Belfast

Lovely modern hotel

Posted Jan 19, 2015
Pros: Modern decor, access to technology (iPads at some of the restaurant tables), pool, location.
Cons: Can't think of anything.
Location: London Eye and surrounding attractions, walkway by the river en route to hotel, easy access to other areas as tube is a minute's walk away.
We arrived in the evening and received a warm welcome from a man on reception. He clearly explained the process and directions to our room. The children were amused by the glass partition between our room and the bathroom. Everything we needed was there and it was great to have a room with modern decor as opposed to the somewhat dated furnishings in many hotel family rooms that we've stayed in before. The pool/spa area isn't that big but it was lovely to be able to relax after a very early start and a busy day sightseeing. Afterwards, we enjoyed a delicious meal in the restaurant. We were all very tired, having been awake for over 19 hours so the fact that the beds were very comfortable was an added bonus. I generally wake several times a night when staying in unfamiliar surroundings and can lie there for quite a while before getting back to sleep. This time, I only woke twice and drifted off again almost immediately. We all felt rested in the morning which was a bonus due to another busy day ahead during our flying visit to London. It's a pity the hotel didn't seem to be too busy. Possibly due to the time of year but I would highly recommend it in terms of comfort, service and proximity to various locations. Southwark tube station is a one minute walk away and it's easy walking distance from many tourist attractions. I would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester

Nice hotel in the heart of London city

Posted Jan 12, 2015
Very nice hotel. Minimal and luxury at the same time. Very good location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Just perfect!

Posted Jan 8, 2015
I booked with you guys on New Years Eve as I had a surprise for my wife. At the initial stage I called straight to the hotel but one of staff members stated I had to book two days which I did not want. I then went through Expedia. When I arrived your staff fransico was absolutely amazing. Professional and very helpful. Please send my special thank you to him. He made the experience perfect. Please provide some sort of recognition for him.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fijn comfortabel hotel

Posted Jan 6, 2015
Pros: modern met de eettafel met de i-pads.
Location: Vrij centraal gelegen vlak bij metro station en op loopafstand van een heleboel bezienswaardigheden.
Een heel fijn comfortabel hotel, vriendelijk, behulpzaam en vakkundig personeel. Fijne nette kamers waar je je op je gemak voelt. Goede keuken en gezellige bar en restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to all amenities

Posted Jan 3, 2015
Pros: The staff were very helpful. The room was modern and of a good size and well maintained. The pool was great but quite small and a bit crowded.
We stayed for two nights over New Year. The hotel is conveniently located for central London within walking distance of the Tate Modern and the Globe theatre and a short tube hop from Oxford Street. The hotel staff were extremely helpful in advising on the impact of street closures etc over the New Years Eve celebration.
4 out of 5
Recommended
for Couples
by A verified travelerfrom London

Great hotel

Posted Dec 28, 2014
Pros: Modern and clean.
Cons: Breakfasts v expensive for a family.
Location: It was walkable to the Tate, St Pauls and the Globe theatre.
Hotel was good, modern, clean, fresh. Location was OK. Breakfast was rather pricey at £16.50 though. Room had a good size fridge and a safe. Bathroom was nice and also had a bath, not just a shower. Staff were friendly. Hotel is primarily a business hotel - although we stayed as a family for Christmas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel

Posted Dec 20, 2014
Perfect hotel for a weekend away, just a 2 minute walk from the tube station.