Ratings based on 2,613 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southwark, London

Good hotel with good nearby amenities

Posted Jul 30, 2015
Rooms are clean,modern and stylish decorated. Free Wifi available in bedrooms. Hotel lobby is equipped with courtesy equipment for gamers and internet users. Situated in an ideal location within walking distance to major attractions. Nearby bars and restaurants makes this ideal too -- Gordon Ramsey's Union Street Café is a 5-10 minute walk away. Have stay in any Novotel previously, and that was a good experience, so would definitely recommend using these. Ideal for families and working professionals.
Comment from EPC
Jul 31, 2015 by Martin Zajacek, front office team leader, EPC
Dear guest, thank you very much for taking the time to share your feedback with us. I am delighted to hear that you were satisfied with the quality of accommodation. It is true that the excellent location and the decent price strategy makes us an excellent choice for business and leisure travellers. We look forward to welcoming you back to Novotel London City south in the near future. Kind regards, Martin Zajacek, front office team leader
5 out of 5
Recommended
for Families
by A verified traveler

Bra hotell till bra pris.

Posted Jul 29, 2015
Pros: Bra pris, bra läge, mycket bra frukost. Personalen var mycket trevlig och hjälpsam. Restaurangen och baren var också riktigt bra.
Cons: Bäddsoffan i rummet var något hård. Något sparsamt ölutbud i baren.
Location: Läget var oväntat bra. Ett par minuters gångavstånd till London Bridge, och endast en kort promenad till Tower Bridge och HMS Belfast.
Vi bodde på hotellet under tre nätter. Vi hade uppgraderats till ett bättre rum, vilket vi var tacksamma för. Några av våningarna är tydligen nyrenoverade, så försök få ett rum på de våningarna. Vi bodde på ett av de nyrenoverade rummen, och de var mycket fina - betydligt bättre än vad man normalt kan förvänta sig till det priset.Vi kom fram senare än väntat, och bestämde oss för att äta på hotellet. Restaurangen var riktigt bra. Maten var god, och serverades snabbt.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
Det var et dejligt og flot hotel. Kan godt anbefales til andre også familie. Især morgenmaden var god.
4 out of 5
Recommended
for Everyone
by A verified traveler from Demark

Skønt Hotel nær Borough Market

Posted Jul 27, 2015
Skønt Hotel, personalet var utrolig søde og imødekommende og forklarede grundigt ved indtjekning om transportmuligheder fra Hotellet, de nærmeste turistattraktioner osv. ca. 5 min gang til London Bridge underground, meget nemt og god beliggenhed for en børnefamilie 😊
4 out of 5
Recommended
for Everyone
by A verified traveler from Roma

Albergo confortevole e centrale

Posted Jul 27, 2015
Albergo confortevole in un quartiere ben collegato e vivace, camere piccole ma confortevoli e pulite, colazione ottima con attenzione alle intolleranze.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Bra. Likte beliggenhet og interiør på rommet. Kommer tilbake.
Comment from Hotel Management
Jul 29, 2015 by Martin Zajacek, front office team leader, Hotel Management
Dear guest, thank you for taking time to post your review! I'm happy to hear that you enjoyed your stay with us and I hope your next visit will be as pleasant as the previous one! Kind regards, Martin Zajacek, front office team leader
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Novotel South

Posted Jul 27, 2015
Hotel was very nice, and conveniently located. Only problem I had was there wasn't an alarm clock in room so I had to use my phone to check time.
Comment from Hotel Management
Jul 29, 2015 by Martin Zajacek, front office team leader, Hotel Management
Dear guest, I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you back to the Novotel London city south very soon. Kind regards, Martin Zajacek, front office team leader
5 out of 5
Recommended
for Everyone
by A verified traveler from Whitstable

Great location

Posted Jul 27, 2015
Very close to London Bridge Station, Borough Market and a short walk along the river to the Tate Modern. Great hotel.
Comment from EPC
Jul 29, 2015 by Martin Zajacek, front office team leader, EPC
Dear guest, thank you very much for taking the time to share your review with us. Your kind comments about the hotel are highly appreciated. We look forward to welcoming you back to Novotel London city south in the near future. Kind regards, Martin Zajacek, front office team leader
5 out of 5
Recommended
for Everyone
by A verified traveler from stourbridge

Great hotel

Posted Jul 26, 2015
We have just returned from a very enjoyable 2 night stay at the hotel(2 adults 2 children ). We stayed in an upgraded room which had a view of the city and was very quiet. The room itself was very comfortable. Great facilities including coffee machine iPod docking station a good selection of toiletries robe slippers(for 1) comfortable beds and pillows and an air cooling system which did keep the room cool. The bathroom was very clean and modern-we liked the frosted glass screen! Breakfast was included in our stay which certainly seemed worth it and the kids ate free. It comprised of a cooked buffet breakfast and various other things including a fantastic pancake maker! There was also cereals pastries cold meats yogurts and a coffee machine. Something for everyone! We used the iMacs and the kids electronic games screen and the FREE WIFI was excellent. A must for all teenagers! The staff were friendly and polite and willing to help. We didn't use the gym facilities so can't comment on that. The renovation work being carried out posed no problem at all. We will certainly be back for another stay.
Comment from EPC
Jul 29, 2015 by Martin Zajacek, front office team leader, EPC
Dear Ginny, i am so glad to hear that you enjoyed your time here at the Novotel London city south! Your comments echo exactly the experience we wish for our guests and I’m so pleased that this turned a simple stay into a great experience. Your comments are most gratefully appreciated. I do hope we get the opportunity to welcome you back. Kind regards, Martin Zajacek, front office team leader
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Convenient location and competive price

Posted Jul 24, 2015
Pros: Location
Cons: Not much of a view from the room
Location: Steak/Chicken restaurant, Pasta/PizzaBar, & Borough Market all within close walking distance; as is the London Bridge (tube) Underground Station.
Bottom line: our family of 4 would stay there again without hesitation. Walking distance to the London Bridge Underground + nearby bus stops, puts this hotel right where you want to be to do the tourist thing. The rooms were as shown on the web site, so there were no surprises. Check in was quick and there gladly stored our luggage considering we arrived 2hrs ahead of check in time. From a big city safety perspective, both the neighborhood and facility left me with no unnecessary concerns. The elevator even requires room key scanning for access.
Comment from Hotel Management
Jul 29, 2015 by Martin Zajacek, front office team leader, Hotel Management
Dear John, thank you very much for sharing your comments with the online community. I am glad to hear that the location was convenient for you. We trust we will have the opportunity to welcome you back in the near future. Kind regards, Martin Zajacek, front office team leader