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Room type

Superior Room, 1 Queen Bed with Sofabed

Max Occupancy: 4 guests (up to 2 children)

Superior Room, 1 Queen Bed with Sofabed

Max Occupancy: 4 guests (up to 2 children)

Superior Twin Room, 2 Single Beds

Max Occupancy: 2 guests (up to 1 child)

Executive Room, 1 Queen Bed (Premium)

Max Occupancy: 2 guests

Waterfront London hotel near ExCeL London, O2 Arena & Canary Wharf

Opposite ExCeL London

Situated opposite the ExCeL Exhibition Centre & ICC London and near the O2 Arena, Canary Wharf, Greenwich and London City Airport. The hotel is five minutes walk from Custom House (for ExCeL) train station.

Restaurant, Bar & Terrace

At Novotel London ExCeL recreational facilities include a Gym. The hotel also features the Upper Deck Restaurant and Bar with outdoor terrace overlooking the water of Royal Victoria Dock

Novotel ExCeL Bedrooms

The spacious guest rooms feature sofa beds, minibars and in-room safes. Broadband and wi-fi are available in all bedrooms (surcharge).

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Hotel Amenities

Hotel Amenities

Novotel London ExCeL offers the Upper Deck Restaurant and Bar with outdoor terrace overlooking the water at Royal Victoria Dock. High-speed broadband and wireless Internet access is available (surcharge). The Novotel London ExCeL offers a fitness facility. Event facilities measuring 3433 square feet include conference & meeting rooms and banquet facilities all with natural daylight. This hotel also offers tour/ticket assistance, multilingual staff and coffee / tea in the Upper Deck Bar. Business services, concierge services and currency exchange are provided. Onsite covered parking is available (surcharge).

  • Free WiFi
  • Restaurant
  • Bar/lounge
  • Fitness facilities
  • Coffee shop or café
  • Sauna
  • Steam room
  • Breakfast available (surcharge)
  • Self parking (surcharge)
  • Coffee/tea in lobby
  • Business center
  • Conference space size (feet) - 4530
  • Conference space size (meters) - 421
  • Number of meeting rooms - 13
  • Meeting rooms
  • Babysitting or childcare
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Multilingual staff
  • Television in lobby
  • ATM/banking
  • Elevator/lift
  • Luggage storage
  • Smoke-free property
  • Number of buildings/towers - 1
  • Number of floors - 9
  • Total number of rooms - 257
  • Year Built 2004
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Family Friendly Amenities

  • Free Wi-Fi
  • Cribs/infant beds (complimentary)
  • Babysitting or childcare
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Free WiFi
  • Minibar
  • Room service (24 hours)
  • Satellite TV service
  • Pay movies
  • Bathtub or shower
  • Coffee/tea maker
  • Free cribs/infant beds
  • Daily housekeeping
  • Free newspaper
  • Hair dryer
  • In-room safe
  • Free toiletries
  • Phone
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Climate control
  • Private bathroom
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Where to Eat

Novotel London ExCeL offers the Upper Deck Restaurant and Bar, plus the Upper Deck Terrace with stunning views overlooking Royal Victoria Dock and towards Canary Wharf and the O2 Arena. 24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna, a steam room and a fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 16 years old stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: GBP 16.45 per person (approximately)
  • Self parking fee: GBP 16 per night (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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